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Official NZXT Switch 810 thread - Page 1164

Poll Results: Which Color Version are you buying

Poll expired: Feb 28, 2012  
  • 58% (44)
    White/Black
  • 41% (31)
    Black/black
75 Total Votes  
post #11631 of 13812
well its official nzxt suposrt sucks got ahold of someone last week and they said that by the end of the week they should have panels and theyll ship out will here we are tues and still no tracking number so trying to call them 25 mins on hold. yesterday called 3 times waited about an hour on hold and scheduled 3 call backs still nothing jeezz im getting mad I mean they wont anwser wont call back ect this is 2 1/2 months now trying to get a stupid panel.
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post #11632 of 13812
Quote:
Originally Posted by cyberlocc View Post

well its official nzxt suposrt sucks got ahold of someone last week and they said that by the end of the week they should have panels and theyll ship out will here we are tues and still no tracking number so trying to call them 25 mins on hold. yesterday called 3 times waited about an hour on hold and scheduled 3 call backs still nothing jeezz im getting mad I mean they wont anwser wont call back ect this is 2 1/2 months now trying to get a stupid panel.

Yeah I'm not buying any NZXT products again, I've been waiting for an answer for 2 weeks, I have given up on getting a revised top panel.
    
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post #11633 of 13812
Quote:
Originally Posted by cyberlocc View Post

well its official nzxt suposrt sucks got ahold of someone last week and they said that by the end of the week they should have panels and theyll ship out will here we are tues and still no tracking number so trying to call them 25 mins on hold. yesterday called 3 times waited about an hour on hold and scheduled 3 call backs still nothing jeezz im getting mad I mean they wont anwser wont call back ect this is 2 1/2 months now trying to get a stupid panel.

Are you referring to the revised top panel???? If so, I hope I get mine in late april as indicated by them yesterday....If not, guess I'll be in the same position....
 
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post #11634 of 13812
Same. I've been waiting foe a single rubber foot since last December
    
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post #11635 of 13812
I guess I was lucky .I put a ticket in on the 13th for a new top panel. I will have it tomorrow. They told me end of march they would be in stock again and that I will be put on the list. Then five days later I received a tracking number.
Running out to get lottery ticket lol It seems I was lucky.

Hi James,

I apologize for the delay you are encountering in receiving a response. The Switch 810 top revised steel panel is sent out to customers free of charge after purchasing the Kraken x60, or any other brand liquid cooling radiator. Unfortunately, the revised top panel is currently out-of-stock and we are waiting for a shipment to arrive by the end of March to send it to customers on our backordered list.

In the meantime, I can put you on that "backordered" list. Please let me know of any further inquiries on this ticket.

Sincerely,
Maria



**** DO NOT REPLY THIS TICKET HAS BEEN RESOLVED ****

Thank you for your patience.

Your FedEx tracking number is:--////////////
//////////

-Best Regards,
NZXT Service.



Ticket History (Client) Posted On: 13 March 2013 12:34 AM
Edited by jaymz60 - 3/26/13 at 6:35pm
post #11636 of 13812
Quote:
Originally Posted by jaymz60 View Post

I guess I was lucky .I put a ticket in on the 13th for a new top panel. I will have it tomorrow. They told me end of march they would be in stock again and that I will be put on the list. Then five days later I received a tracking number.
Running out to get lottery ticket lol It seems I was lucky.

I talked to them on the phone and was told the same thing i talked to them the 15 and was told id be raised to the top of the list the guy gave me his ext he was realy nice and that was tr end no ipdates on my ticket i try to call them and no one answers hopefully mine will just show up or ill be drilling this one maybe they havent gotten the matte black in yet

Hi James,

I apologize for the delay you are encountering in receiving a response. The Switch 810 top revised steel panel is sent out to customers free of charge after purchasing the Kraken x60, or any other brand liquid cooling radiator. Unfortunately, the revised top panel is currently out-of-stock and we are waiting for a shipment to arrive by the end of March to send it to customers on our backordered list.

In the meantime, I can put you on that "backordered" list. Please let me know of any further inquiries on this ticket.

Sincerely,
Maria



**** DO NOT REPLY THIS TICKET HAS BEEN RESOLVED ****

Thank you for your patience.

Your FedEx tracking number is:--////////////
//////////

-Best Regards,
NZXT Service.



Ticket History (Client) Posted On: 13 March 2013 12:34 AM



Lucky lol i was told the same thng and that id be on the top of the list and nothing i still waiting for even a tracking number
Edited by Cyber Locc - 3/27/13 at 9:34am
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post #11637 of 13812
Quote:
Originally Posted by kcuestag View Post

Yeah I'm not buying any NZXT products again, I've been waiting for an answer for 2 weeks, I have given up on getting a revised top panel.
Im about in that boat with you and to the guy that said in April why the end of April thats a long time lol I myself am very close to selling this case and buying a cosmos. I will probably just drill the holes my self and never again buy a nzxt product because there customer support is just sad.
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post #11638 of 13812
I received the top mount this morning. thumb.gif
My wife called me and let me know. I told her to open it and yes it was the mount. So indeed I was lucky
post #11639 of 13812
Looks like i will getting the revised panel tomorrow.

Put in my ticket on march 21.
post #11640 of 13812
dude what the hell is up with this how you know your getting yours tomorow
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