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Laptop bios cant find harddrive

post #1 of 14
Thread Starter 
So im trying to fix my sisters laptop but the bios cant see the harddrive,
the machine worked fine before, and is just 6 months old.
would a bios update be any good, or myabe pull the harddrive and test if it works in another system ?
or just RMA the laptop.

Its a Dell XPS P09E i think (P09e002)
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post #2 of 14

If the bios isn't detecting it then it most likely means it's gone, so your best bet would be to pull it out to test and confirm that. 

post #3 of 14
Quote:
Originally Posted by Yumyums View Post

If the bios isn't detecting it then it most likely means it's gone, so your best bet would be to pull it out to test and confirm that. 

agreed, if it isnt detected in BIOS the drive is usually bad
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post #4 of 14
I'm gonna have to agree with the 2 above. Had it happen many times myself.
post #5 of 14
Thread Starter 
Yep, my 2nd pc cant find the drive either,
not in the bios nor in windows. What a peice of BS are those dell's man, this laptop isnt even 6 months old and the drive already is failing.
maybe dell screwed up on some setting in their bios slowly killing the drive ?
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post #6 of 14
Thread Starter 
Or can a harddrive overheat, cause i know my sis is always using her laptop on her bed, so the harddrive doenst get any fresh air, but this cant be the reason i think?
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post #7 of 14
They can overheat, but it shouldn't hurt the drive too bad unless it's REALLY overheating. I would say just grab a cheap hdd or even better yet, a small ssd (unless she plans to download the world on it).
post #8 of 14

Quote:

Originally Posted by AoHxBram View Post

Or can a harddrive overheat, cause i know my sis is always using her laptop on her bed, so the harddrive doenst get any fresh air, but this cant be the reason i think?


Could be that or, as you probably know hard drives can only take so much impact. So maybe with laptops being mobile and all, she may have dropped it and that caused it to stop working

 

post #9 of 14
I work as a tech at Staples and I have seen quite a few Dells coming in with failed HDDs that are between 6mo and 1 yr so maybe Dell got a bunch of bad drives around the time those units were built
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post #10 of 14
Thread Starter 
Quote:
Originally Posted by Yumyums View Post

Quote:


Could be that or, as you probably know hard drives can only take so much impact. So maybe with laptops being mobile and all, she may have dropped it and that caused it to stop working

yeah i thought about her dropping it, but i dont think so.
Quote:
Originally Posted by selectstriker2 View Post

I work as a tech at Staples and I have seen quite a few Dells coming in with failed HDDs that are between 6mo and 1 yr so maybe Dell got a bunch of bad drives around the time those units were built

Hmm, ill just tell her to return it then, unless ofcourse there is some trick so that i can backup files but i guess its has completly passed away.
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