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Windows 7 key issue

post #1 of 4
Thread Starter 
Hi all,

My uncle had spyware / viruses. I formatted his PC and reinstalled Windows, but in my haste I forgot to run Jelly Bean or something similiar to get his key before hand. I thought it was on the packaging for the Windows disc but alas it is not.

Does anyone know if there is a way to retrieve the key in this situation?

Is it's not possible, what is the cheapest legal way to get a key?
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Raven 2012
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post #2 of 4
Quote:
Originally Posted by TheChris2233 View Post

Hi all,

My uncle had spyware / viruses. I formatted his PC and reinstalled Windows, but in my haste I forgot to run Jelly Bean or something similiar to get his key before hand. I thought it was on the packaging for the Windows disc but alas it is not.

Does anyone know if there is a way to retrieve the key in this situation?

Is it's not possible, what is the cheapest legal way to get a key?
 

 

I copied the below information from this URL http://pcsupport.about.com/od/osproductkeys/ht/windows-product-key-replacement.htm and reformatted the numbers:

 

  1. Call Microsoft at (800) 936-5700.

    Note: This is Microsoft's Paid Support telephone number. Microsoft's site advises that support calls to this number will incur a $40 to $60USD charge. You will not be charged this amount for a call about a new product key.

  2. Follow the auto-attendant prompts appropriately so you can speak to a customer service representative about your missing product key.

    I was able to reach a human after only three questions - not too bad, in my opinion.

  3. The Microsoft representative will take your contact information - your name, telephone number, and email address - and then ask for details about your problem.

    Tell the representative that you have your original Windows installation CD/DVD but need a replacement product key.

  4. Answer whatever questions that are asked of you. The Microsoft representative may ask for specific details about your Windows installation disc, like the numbers around the inner circle of the CD/DVD and details about what words or images that may or may not be on the disc.

    Microsoft asks these questions to help verify that the installation disc you have is not pirated.

  5. Microsoft will take your credit card information after verifying that your installation media is genuine.

    This new Windows product key should cost you $10USD. A few readers have even emailed me saying that Microsoft didn't charge them anything at all so they're either changing their policy or some folks are just getting lucky!

  6. The Microsoft representative will then read you your new product key and ask that you enter it into the activation window to be sure it creates a new installation code.

  7. He or she will then transfer you to the telephone-based activation center to complete the Windows activation process.


 

 

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post #3 of 4
Assuming he has purchased a pre-built computer, it should be on the computer itself. If not, phone Microsoft support. Just verify your purchase with them and they will more than likely email a new product key. All you need to give is the long code on the back of the original disk on the inner rim, at least that's what I have heard others have had to do before.
post #4 of 4
Thread Starter 
Quote:
Originally Posted by shad0wfax View Post


I copied the below information from this URL http://pcsupport.about.com/od/osproductkeys/ht/windows-product-key-replacement.htm and reformatted the numbers:

  1. Call Microsoft at (800) 936-5700.
    Note: This is Microsoft's Paid Support telephone number. Microsoft's site advises that support calls to this number will incur a $40 to $60USD charge. You will not be charged this amount for a call about a new product key.

  2. Follow the auto-attendant prompts appropriately so you can speak to a customer service representative about your missing product key.
    I was able to reach a human after only three questions - not too bad, in my opinion.

  3. The Microsoft representative will take your contact information - your name, telephone number, and email address - and then ask for details about your problem.
    Tell the representative that you have your original Windows installation CD/DVD but need a replacement product key.

  4. Answer whatever questions that are asked of you. The Microsoft representative may ask for specific details about your Windows installation disc, like the numbers around the inner circle of the CD/DVD and details about what words or images that may or may not be on the disc.
    Microsoft asks these questions to help verify that the installation disc you have is not pirated.

  5. Microsoft will take your credit card information after verifying that your installation media is genuine.
    This new Windows product key should cost you $10USD. A few readers have even emailed me saying that Microsoft didn't charge them anything at all so they're either changing their policy or some folks are just getting lucky!

  6. The Microsoft representative will then read you your new product key and ask that you enter it into the activation window to be sure it creates a new installation code.

  7. He or she will then transfer you to the telephone-based activation center to complete the Windows activation process.


 

This sounds excellent. I will give it a shot.
Quote:
Originally Posted by E-Peen View Post

Assuming he has purchased a pre-built computer, it should be on the computer itself. If not, phone Microsoft support. Just verify your purchase with them and they will more than likely email a new product key. All you need to give is the long code on the back of the original disk on the inner rim, at least that's what I have heard others have had to do before.

The prebuilt originally had Vista and I upgraded it to 7. I'll give MS a call and see what happens..
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Raven 2012
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BigHeavy 2009
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CPUMotherboardGraphicsRAM
Intel 3770k (4.6ghz) Asus Sabertooth z77 Galaxy GTX680 4GB SLI 16GB Corsair Vengeance LP 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 PRO 256GB Western Digital Black 1TB ASUS DVD-RW Tuniq Extreme 120 with Gelid blue fan 
OSMonitorKeyboardPower
Windows 7 Overlord x270oc Logitech G510 Seasonic Platinum 1000w 
CaseMouseMouse PadAudio
Silverstone Raven RV03 Logitech G600 Logitech g440 Sound Blaster ZXR 
CPUMotherboardGraphicsRAM
I7-920 (oc 3.5ghz) Asus P6T V2 EVGA GTX580 SC (SLI) 12GB Corsair Dominator (2Gb x 6) 
Hard DriveOptical DriveOSMonitor
Crucial M4 256GB + Western Digital Black 750GB DVD-RW x2 Windows 7 pro Samsung SyncMaster XL 2370 
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Silverstone Strider 850watt CM HAF 932 
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