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Number of stability problems with new SB-E build

post #1 of 12
Thread Starter 
Hey,

My build is listed in my sig and I've had it a couple of months but I'm having a number of stability problems with it.

Firstly, for some reason programs on my computer just randomly freeze up in sequence (You can't kill them via taskmgr either, it just causes task manager to freeze) until even explorer is frozen and ctrl alt del just produces a black screen. Then when you reboot the computer the SSD windows is installed to has disappeared from the BIOS and it takes a number of reboots before the BIOS recognises the SSD again. This happens regardless of if the CPU is overclocked or not.

The next issue is that the thing just can't seem to hold a overclock. Typically it will look stable (i.e runs prime95 for 12hrs+) but then randomly a few days/weeks later it will blue screen, normally with "A clock interrupt was not received on a secondary processor within the allocated time interval." and upon reboot it acts all strange. The BIOS might say "Overclock failed, press F1 to enter setup" or the CPU clock on the POST will be some random number (e.g with a overclock of 4.65ghz it will show some strange frequency like 4056ghz on the POST) and Windows will just bluescreen on boot. Sometimes it won't even POST and you have to reboot the computer about 10 times to even get it to POST. The onboard POST error code display is pretty much useless as it displays some random differing number every time. Only way to retain the overclock is to increase the vcore. I started at 1.35v for a 4.65ghz overclock and I've got up to 1.41v but now it seems it won't even work with that and I've had to go back to stock despite having a watercooling loop designed for overclocking >.>

Anyone got any ideas?

Thanks smile.gif
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post #2 of 12
could it possibly be your board? I have no issues or lockups on my end.
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post #3 of 12
Quote:
Originally Posted by Tomdarkness View Post

Hey,
My build is listed in my sig and I've had it a couple of months but I'm having a number of stability problems with it.
Firstly, for some reason programs on my computer just randomly freeze up in sequence (You can't kill them via taskmgr either, it just causes task manager to freeze) until even explorer is frozen and ctrl alt del just produces a black screen. Then when you reboot the computer the SSD windows is installed to has disappeared from the BIOS and it takes a number of reboots before the BIOS recognises the SSD again. This happens regardless of if the CPU is overclocked or not.

That sounds like a SATA cable problem. Try reconnecting the cable or if it is old, try connecting a new one.
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post #4 of 12
First i'd say make sure you have the latest bios, then check to make sure you have the latest drivers for all your stuff (not just windows update but everything on asus's site for the rampage etc), and then make sure your memory is fine (memtest or something). At that point it might be overheating somewhere and finally defective hardware somewhere.
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post #5 of 12
Thread Starter 
Quote:
Originally Posted by CptSpock View Post

That sounds like a SATA cable problem. Try reconnecting the cable or if it is old, try connecting a new one.

The SATA cables are the 6gbps ones that came with the board. I've tried with the SSD in different hot swap bays in the case and it has not changed the problem (each bay has a independent sata cable, only common factor is they are all hooked up to the chipset 6gbps ports)
Quote:
Originally Posted by pewter77 View Post

First i'd say make sure you have the latest bios, then check to make sure you have the latest drivers for all your stuff (not just windows update but everything on asus's site for the rampage etc), and then make sure your memory is fine (memtest or something). At that point it might be overheating somewhere and finally defective hardware somewhere.

I ran memtest86 back when the issues started a while ago and it ran for 24hrs without any errors. I also flashed the BIOS to the latest version via USB a few days ago when I was having a particularly difficult time at getting it to start up. Also I doubt it is overheating, I've got a custom wc cpu only loop (EK Supreme HF + XSPC RX360 rad). Idles just a few degrees above ambient and whilst I can't remember the exact temps I was getting under prime95 when it was overclocked I can remember it was quite impressive wink.gif I just quickly fired up a prime95 for 30mins and it hit ~45c at stock.
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post #6 of 12
Ah to be clearer i was thinking maybe your vrm is overheating or the actual chipset due to bad contact by the original heatsinks with each component which then only presents itself while overclocking. Seems this error happens for a number of reasons though, the top reason bios which you've ruled out (although you might want to try an earlier bios first). If that doesn't work I would load optimized defaults for your board and then re install windows 7 if you haven't after that. If that doesn't work it could be your power supply being faulty (unclean power) or a faulty board/cpu. Its just really hard to tell with these things

With your ssd not showing up it could be that your hot swap bay isn't Sata 6Gbit/s compliant, especially if you bought the 800d before they changed the hot swap board for Sata III or that the hot swap board is faulty. I would just bypass the hot swap bay altogether, it could be a factor in your other problem, can't say for sure though.

Edit: Possibility is that a few of the pins got bent? Very possible on a lga 2011 system.
Edited by pewter77 - 2/7/12 at 6:20am
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post #7 of 12
Thread Starter 
Ah okay, I'm not sure the best way to stress the chipset but I'll keep a eye on the temperatures (currently sitting at 29c). The VRMs were a concern for me when deciding to go for watercooling but I thought it would throttle the CPU if the VRM temps got too hot, something I've not seen happen. I've not got anything pushing air over the VRMs but the top mounted push/pull rad pulls air over the vrms. The 800D has the 6gbps hot swap backplane installed but I'll give it a shot without the hot swap bay.

Also, just noticed a error in the event log that has just started showing up today, not sure if it is relevant.

Log Name: System
Source: iaStorA
Date: 07/02/2012 17:10:04
Event ID: 129
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Tom-PC.HOME.NET
Description:
Reset to device, \Device\RaidPort0, was issued.

Port 0 is the SSD.
Quote:
Originally Posted by pewter77 View Post

Ah to be clearer i was thinking maybe your vrm is overheating or the actual chipset due to bad contact by the original heatsinks with each component which then only presents itself while overclocking. Seems this error happens for a number of reasons though, the top reason bios which you've ruled out (although you might want to try an earlier bios first). If that doesn't work I would load optimized defaults for your board and then re install windows 7 if you haven't after that. If that doesn't work it could be your power supply being faulty (unclean power) or a faulty board/cpu. Its just really hard to tell with these things
With your ssd not showing up it could be that your hot swap bay isn't Sata 6Gbit/s compliant, especially if you bought the 800d before they changed the hot swap board for Sata III or that the hot swap board is faulty. I would just bypass the hot swap bay altogether, it could be a factor in your other problem, can't say for sure though.
Edit: Possibility is that a few of the pins got bent? Very possible on a lga 2011 system.
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post #8 of 12
Quote:
Originally Posted by Tomdarkness View Post

Hey,
My build is listed in my sig and I've had it a couple of months but I'm having a number of stability problems with it.
Firstly, for some reason programs on my computer just randomly freeze up in sequence (You can't kill them via taskmgr either, it just causes task manager to freeze) until even explorer is frozen and ctrl alt del just produces a black screen. Then when you reboot the computer the SSD windows is installed to has disappeared from the BIOS and it takes a number of reboots before the BIOS recognises the SSD again. This happens regardless of if the CPU is overclocked or not.
The next issue is that the thing just can't seem to hold a overclock. Typically it will look stable (i.e runs prime95 for 12hrs+) but then randomly a few days/weeks later it will blue screen, normally with "A clock interrupt was not received on a secondary processor within the allocated time interval." and upon reboot it acts all strange. The BIOS might say "Overclock failed, press F1 to enter setup" or the CPU clock on the POST will be some random number (e.g with a overclock of 4.65ghz it will show some strange frequency like 4056ghz on the POST) and Windows will just bluescreen on boot. Sometimes it won't even POST and you have to reboot the computer about 10 times to even get it to POST. The onboard POST error code display is pretty much useless as it displays some random differing number every time. Only way to retain the overclock is to increase the vcore. I started at 1.35v for a 4.65ghz overclock and I've got up to 1.41v but now it seems it won't even work with that and I've had to go back to stock despite having a watercooling loop designed for overclocking >.>
Anyone got any ideas?
Thanks smile.gif

Have you downloaded the latest firmware for your Kingston SSD? I have the 240GB Hyper-X and was having the same problem with random crashes and than having the system not recognize my SSD. Once I updated the firmware the problem went away and my system has been perfectly stable.
post #9 of 12
Thread Starter 
Thanks, I'm trying to flash the firmware but the update tool can't detect my SSD:

355

In the BIOS it is set to AHCI mode but for some reason the Intel Rapid Storage Enterprise tool show that the "Intel C600 series chipset SATA AHCI Controller" is in RAID mode.
Quote:
Originally Posted by vonalka View Post

Have you downloaded the latest firmware for your Kingston SSD? I have the 240GB Hyper-X and was having the same problem with random crashes and than having the system not recognize my SSD. Once I updated the firmware the problem went away and my system has been perfectly stable.
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post #10 of 12
Do you have other HD's connected? I assume your SSD is your boot drive - correct?

Are you sure you have the right firmware tool - is it this one:
http://www.kingston.com/us/support/technical/downloads?product=sh100s3&filename=SH100S3120G_332
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