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issues with calvary hdd dock en-cahdd2b-d

post #1 of 12
Thread Starter 
hoping someone else out there on this great forum has already wrestled with this beast

just got it, just set it up, everything seems simple as pie, BUT, does not appear as a usable drive

running windows 7 pro 64 bit

when i plug in the dock unit in the usb port and turn it on drivers install automatically and successfully, checking them they state the 'device is working properly'. i have the latest greatest drivers according to windows.
when i go to computer management/disk management my 500gb seagate appears with two partitions however there is no drive letter assigned. when i right click the drive, the option to "change drive letter and paths" is greyed out/unnavailable. in fact all tasks in the menu are greyed out except for "delete volume" and "help".

i have two of these disks, identical, seagate barracude 7200, 500 gb that i took out of an iomega storcenter ix2 nas that i had been using for my backups. that device no longer worked when i switched to windows 7 so i bought this dock as what i hoped was a cheap and easy way to get back to backing up.

any help GREATLY appreciated as always!

stay thirsty...
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post #2 of 12
Chances are the drive partitions are formatted as ext3 or ext4. Try downloading GParted and booting off that to see what you can do with the drive or the type of volumes they are. You will most likely have to copy the data off using Linux or something then re-format as NTFS.
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post #3 of 12
Thread Starter 
thanks a ton for replying axifer, sorry i haven't been able to get back on this, too busy busy irl!

unfortunately i've never messed with linux and i'm a bit gunshy to experiment with my work laptop.

is this a possibility http://sourceforge.net/projects/ext2read/
not sure if "Ext2Read is an explorer like utility to explore ext2/ext3/ext4 files. It now supports LVM2 and EXT4 extents. It can be used to view and copy files and folders. It can recursively copy entire folders. It can also be used to view and copy disk and file" means i can get the files from this possibly ext3/etx4 file system copied to my windows machine, then reformat the disks to use in this new cradle.

again, as always, any help greatly appreciated!

also, the drive cradle manufacturer, cavalry, gave me a RMA immediately when i sent this same issue to their tech support. i'm trusting your opinion more here and not sending it back to them yet as it takes forever to get things to/from hawaii here and i don't trust they even grasped the issue yet as you seem to have.
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post #4 of 12
Quote:
Originally Posted by pdonoho View Post

thanks a ton for replying axifer, sorry i haven't been able to get back on this, too busy busy irl!

Not a problem, hopefully everything is okay biggrin.gif

Quote:
unfortunately i've never messed with linux and i'm a bit gunshy to experiment with my work laptop.

You could just download and run an Ubuntu LiveCD which doesn't modify your main HDD at all, that's typically what I do all the time, or you can make an Ubuntu Flash Drive that is bootable and then saves everything on the flash drive.

Quote:
is this a possibility http://sourceforge.net/projects/ext2read/
not sure if "Ext2Read is an explorer like utility to explore ext2/ext3/ext4 files. It now supports LVM2 and EXT4 extents. It can be used to view and copy files and folders. It can recursively copy entire folders. It can also be used to view and copy disk and file" means i can get the files from this possibly ext3/etx4 file system copied to my windows machine, then reformat the disks to use in this new cradle.

I've used Ext2Read before on WinXP and Vista and had nothing but issues with it. Couldn't get it to work on Ext4 partitions, and symlinks made explorer hang 50% of the time.

On another note, I just recently used Ubuntu to back-up a friends MacBook HDD since it's unreadable in Windows and Ubuntu supports really long file names (AKA folder inside a folder inside a folder, etc.)

So I was able to copy everything off the Mac HDD to my desktops NTFS HDD, then in Windows, I couldn't access all the files, he had stuff in folders so far in that Windows couldn't even browse to them. Just a warning.

Quote:
also, the drive cradle manufacturer, cavalry, gave me a RMA immediately when i sent this same issue to their tech support. i'm trusting your opinion more here and not sending it back to them yet as it takes forever to get things to/from hawaii here and i don't trust they even grasped the issue yet as you seem to have.

I would definitely recommend trying a Linux, possibly Ubuntu LiveCD to try to access the files before going through the RMA process. I find it unlikely the cradle itself is defective since the drive and partitions do show up in Windows. I'm pretty sure the issue is just the partition type.
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Intel i5-4570s Asus H97M-Plus AMD R9 280 G.Skill RipjawsX 16 GB (2x8) 
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250 GB Samsung 840 240 GB Kingston 3 TB USB 3.0 Drive Custom Loop 
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Scythe Kama-Panel 3 
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FX-8150 @ 4.6 GHz Fatal1ty 990FX Pro 9800 GTX+ 512 MB G.Skill Ripjaws X 1866 CL9 
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post #5 of 12
Thread Starter 
dang, you're making me get my total geek on here! feels right though, i hate having to send things off or god forbid pay someone for something i, given the time, could figure out (with all this hand holding anyway).

SO, i've downloaded and created live usb drives for ubuntu and gparted. ubuntu is not showing me any drives except 'system reserved', 'windows' and my blank cd drive.

gparted shows the 500 gb drive in the cavalry cradle, shows me that is ext3, that there is around 117 gb on it, but won't let me 'attempt file recovery'.

i'm now operating back within ubuntu off that pendrive setup and attempting to get the calvary docked 500 gb drive to show up somewhere.
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post #6 of 12
Thread Starter 
btw the stuff that i need off this drive boils down to a lot of picture and music files, mostly jpg and mp3. so i'm hoping/assuming that if somehow i can get the drive mounted, see all the files on it, there will be some way for me to just copy them off the ext3 drive and onto my laptops ntfs drive and then go my merry way?
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htpc
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post #7 of 12
Quote:
Originally Posted by pdonoho View Post

btw the stuff that i need off this drive boils down to a lot of picture and music files, mostly jpg and mp3. so i'm hoping/assuming that if somehow i can get the drive mounted, see all the files on it, there will be some way for me to just copy them off the ext3 drive and onto my laptops ntfs drive and then go my merry way?

I don't know off the top of my head, but there's a command in Linux to list all drives connected. I'm thinking you're mystery d500 GB drive is connected and recognized in Ubuntu Live, but not mounted. So you might just need to mount the drive in Ubuntu, enable NTFS support, then copy over the files.

Maybe another Linux Guru on here can give you a detailed set of steps for listing attached drives, and mounting them.

Hmm, this is a guess, but maybe the Live Ubuntu version won't access all drives and you'll need to actually install Ubuntu.
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CHILZ - Lan Rig
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CANARY - Main Rig
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CADILLAC - HTPC
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CPUMotherboardGraphicsRAM
Intel i5-4570s Asus H97M-Plus AMD R9 280 G.Skill RipjawsX 16 GB (2x8) 
Hard DriveHard DriveHard DriveCooling
250 GB Samsung 840 240 GB Kingston 3 TB USB 3.0 Drive Custom Loop 
OSMonitorKeyboardPower
Windows 10 Preview BenQ GL2450 Filco MajesTouch2 Ninja PC P&C Silencer Mk III 600 W 
CaseMouseMouse PadAudio
Fractal Design Core 1000 Mionix Castor Monoprice XXL JL Amps + Custom Morel Bookshelf speakers 
Other
Scythe Kama-Panel 3 
CPUMotherboardGraphicsRAM
FX-8150 @ 4.6 GHz Fatal1ty 990FX Pro 9800 GTX+ 512 MB G.Skill Ripjaws X 1866 CL9 
Hard DriveHard DriveCoolingOS
120 GB OCZ Vertex 3 1 TB WD Black 5x 120mm + MCP350 + EK Supreme HF + MicroRes Windows 8 Consumer Preview 
MonitorKeyboardPowerCase
2x Dell U2212HM Logitech G110 Cooler Master 850W Silent Pro Cooler Master 690 II Adv. 
MouseMouse PadAudio
Razer Death Adder 3.5G Staples Gel Cushion Asus Xonar DG + Senn. PC333D 
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Q6600 Acer X1800 ATI 5670 2 GB Kingston 
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2 TB WD Green Asus BD-R Windows 7 Home Premium Sony 50" LCD 
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post #8 of 12
Thread Starter 
okay, still wrestling with this beast and slowly digging myself into linux...

drive data from gparted and terminal command line using fdisk is as follows:
338
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htpc
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Western Digital Caviar 500GB LG UH10LS20K 10X Blu Ray Windows 7 Premium 64bit Samsung 42" HD LCD 
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post #9 of 12
Thread Starter 
i'm assuming that what i'm trying to do here is manually mount the drive file system as labeled "sdb2" which is where i assume all my photo and music files are sitting.

all of the options, nomenclature on the 'mount' command are beyond me with no linux background but when i type in "sudo mount -t ext3 /dev/sdb2 /media/external -o uid-1000,utf8,dmask=027,fmask=137" as a forum i'm referencing states to do to mount the drive and give my user full read/write permissions it returns "wrong fs type, bad option, bad superblock on /dev/sdb2, missing codepage or helper progra, or other error in some cases useful info is found in syslog - try dmesg | tail or so" (such a user friendly message ;-) )
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htpc
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Western Digital Caviar 500GB LG UH10LS20K 10X Blu Ray Windows 7 Premium 64bit Samsung 42" HD LCD 
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post #10 of 12
Thread Starter 
well, all new problems to report.

i went ahead with doing an actual install of ubuntu instead of running off the 'test' livecd. interestingly enough when i started the process it gave me as an install drive location option the 500 gb hdd on the cradle unit. as i did not want to mess with my laptop's hdd and windows 7 installation i chose that. it gave as the install option to install ubuntu "alongside" windows and again, destination for that install is the external drive. well, it all installed, all seemed grand, go to reboot and i get no os selection menu, it won't boot into ubuntu off the external drive, and worse, now it won't boot into windows 7 on the regular laptop hdd. so i've really hosed myself even worse.

of course i don't have the recovery cd's for the laptop's windows 7 install, but i do have a copy of original windows 7 home premium install disk for another machine i built and tried to do system repair and then system recover point with that, to no avail.

SO. currently trying to salvage all my work and personal files off the laptop onto one spare drive i do have that i can access on the cradle and assuming i'm going to have to do a complete rebuild on my laptop now, lose a lot of **** in the process, all just to get back to where i was, unable to get the data off the old backup linux drives.

i picked the wrong month to quit sniffing glue...
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Western Digital Caviar 500GB LG UH10LS20K 10X Blu Ray Windows 7 Premium 64bit Samsung 42" HD LCD 
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