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Zotac GTX 570:Temp issues/BSOD on all games

post #1 of 2
Thread Starter 
So about 2 months ago I bought a Zotac ZT-50205 from a local retailer here in Okinawa and within the first day I already started having temp and BSOD issues. I then returned to the shop only to find out that they do not allow returns on ANY of the merchandise they sell. (Needless to say I will nolonger be shopping there) I then contacted Zotac and they will only RMA if I am in Europe. Looks like I am stuck here unless there is another route I can go.

The temps are stable (from what I could tell in AB), drivers updated/rolled back/beta tested (still having same issue), set custom fan settings in AB and still having the same issue. I originally only had issues with BF3 but eventually it started affecting SWTOR. BSOD within 5-15 minutes of play everytime regardless of graphic settings.

I am running:
i5 2500k (no oc for testing purposes)
P8Z68-V/Gen3
8gb(2x4gb) 1333mhz DDR3
600w PSU
1tb SATA HDD

I am thinking it could be a power issue but the BSOD I get is always 116.

Any ideas? Would an aftermarket cooler help this issue or is it a general hardware issue?

Thanks!
Edited by Raptor87 - 2/8/12 at 11:46pm
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CPUMotherboardGraphicsGraphics
i5 2500k ASUS Sabertooth Z77 MSI GTX 560TI Hawk MSI GTX 560TI Hawk 
RAMHard DriveOptical DriveCooling
G.Skill Ripjaw X 1600 Kingston Hyper X LiteOn Hyper 212 Evo 
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The Raptor: Redux
(15 items)
 
  
CPUMotherboardGraphicsGraphics
i5 2500k ASUS Sabertooth Z77 MSI GTX 560TI Hawk MSI GTX 560TI Hawk 
RAMHard DriveOptical DriveCooling
G.Skill Ripjaw X 1600 Kingston Hyper X LiteOn Hyper 212 Evo 
OSMonitorKeyboardPower
Windows 7 Home Premium 32" Panasonic Viera DAS Cherry Red AX 850 
CaseMouseMouse Pad
600t Razer Deathadder RAZER Goliathas 
  hide details  
Reply
post #2 of 2

I would pursue Zotac on two fronts:-

a) Japanese front

I bet the store that sold you the 'defective' card gets their cards from the Zotac Japanese sole distributor, ASK Coporation in Tokyo.  I would contact this distributor and ask for assistance. 

zotac japan.JPG

 

b) Zotac Headquarter

It is located in Hong Kong.  Email them for assistance.  Write a letter and fax to the office in Shatin.

Explain the whole situation to them.

 

zotac headquarter.JPG

 

 


Edited by windfire - 2/9/12 at 5:41am
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