Overclock.net › Forums › Components › Sound Cards and Computer Audio › Corsair HS1 problems
New Posts  All Forums:Forum Nav:

Corsair HS1 problems

post #1 of 10
Thread Starter 
I'll make this easy please look here http://forum.corsair.com/forums/showthread.php?t=103485 and if you can help me it would be greatly appreciated smile.gif
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
post #2 of 10
It looks like its a common problem with this headset. Can you get your money back?
MusicPC
(13 items)
 
Headphone rig
(2 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-920 2.66Ghz Quad Core Processor Asus P6T Deluxe Gaming Motherboard nVidia 9800GT 512MB GDDR3 Video Card 3GB DDR3-1333 Triple Channel Memory (3x1GB) 
Hard DriveOSPower
Western Digital 1TB SATA-II Hard Drive Vista Home Premium 64-bit 580 Watt Power Supply 
OtherOther
Burson HA-160Ds Hifiman HE-400 
  hide details  
Reply
MusicPC
(13 items)
 
Headphone rig
(2 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-920 2.66Ghz Quad Core Processor Asus P6T Deluxe Gaming Motherboard nVidia 9800GT 512MB GDDR3 Video Card 3GB DDR3-1333 Triple Channel Memory (3x1GB) 
Hard DriveOSPower
Western Digital 1TB SATA-II Hard Drive Vista Home Premium 64-bit 580 Watt Power Supply 
OtherOther
Burson HA-160Ds Hifiman HE-400 
  hide details  
Reply
post #3 of 10
Thread Starter 
Unfortunately no exchange only mad.gif The headset works but the software is the issue so getting a new headset isn't going to fix my problem. I swear out of every company I've dealt with Corsair is the worst by far. At least most companies make an effort but not Corsair.
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
post #4 of 10
Wow, I have to admit that I'm shocked by the lack of so much as one response from Corsair support in that thread started three weeks ago.
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k Gigabyte Z77X-UD5H MSI TF3 7950 Tri-fire Samsung 30nm 4x4GB 
Hard DriveOSMonitorKeyboard
Intel 320 160GB and a few samsung platters Windows7 x64 Catleap Q270 Rosewill mechanical 
PowerCaseMouseMouse Pad
Corsair AX850 Xigmatek Elysium Razer Deathadder Puretrak talent 
Audio
Xonar Essence STX 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k Gigabyte Z77X-UD5H MSI TF3 7950 Tri-fire Samsung 30nm 4x4GB 
Hard DriveOSMonitorKeyboard
Intel 320 160GB and a few samsung platters Windows7 x64 Catleap Q270 Rosewill mechanical 
PowerCaseMouseMouse Pad
Corsair AX850 Xigmatek Elysium Razer Deathadder Puretrak talent 
Audio
Xonar Essence STX 
  hide details  
Reply
post #5 of 10
Thread Starter 
Quote:
Originally Posted by BababooeyHTJ View Post

Wow, I have to admit that I'm shocked by the lack of so much as one response from Corsair support in that thread started three weeks ago.

Not only that but the seven emails I've sent have went unanswered mad.gif
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
post #6 of 10
Thread Starter 
Quote:
Originally Posted by bigmac11 View Post

Not only that but the seven emails I've sent have went unanswered mad.gif

Now up to 19 emails with no reply. I really don't understand where all their praises about "customer support" comes from. Right now I'm stuck with a set of headphones that don't work, HX1000 that will not power 3 way sli with GTX470's and a HX620 that died over a year ago. If I counted the total emails and RMA requests I have sent it would be over 50 and not ONE single reply. If anyone has the secret for getting ANY support from Corsair please let me know.
Edited by bigmac11 - 3/22/12 at 2:41pm
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
post #7 of 10
That really is just inexcusable. You aren't the first person that I've ever seen complain about Corsair support. They seem to be touch and go with their service.
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k Gigabyte Z77X-UD5H MSI TF3 7950 Tri-fire Samsung 30nm 4x4GB 
Hard DriveOSMonitorKeyboard
Intel 320 160GB and a few samsung platters Windows7 x64 Catleap Q270 Rosewill mechanical 
PowerCaseMouseMouse Pad
Corsair AX850 Xigmatek Elysium Razer Deathadder Puretrak talent 
Audio
Xonar Essence STX 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 3570k Gigabyte Z77X-UD5H MSI TF3 7950 Tri-fire Samsung 30nm 4x4GB 
Hard DriveOSMonitorKeyboard
Intel 320 160GB and a few samsung platters Windows7 x64 Catleap Q270 Rosewill mechanical 
PowerCaseMouseMouse Pad
Corsair AX850 Xigmatek Elysium Razer Deathadder Puretrak talent 
Audio
Xonar Essence STX 
  hide details  
Reply
post #8 of 10
Thread Starter 
It seems they bend over backwards to help some and don't give a crap for others. I just don't get it. Thanks for the reply smile.gif
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
post #9 of 10
Thread Starter 
I'm giving up on trying to contact Corsair. If anyone wants these headphones to mess with send me a pm. All I ask is you pay shipping.
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
  hide details  
Reply
post #10 of 10
PM Corsair_George here
he might/should be able to help.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Sound Cards and Computer Audio
Overclock.net › Forums › Components › Sound Cards and Computer Audio › Corsair HS1 problems