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[Valve] Message from Gabe to Steam Community - Page 2

post #11 of 48
I bet this is all just part of an ARG for HL3


just kidding
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post #12 of 48
Somebody quote the whole article please. Corporate firewall restricts my access.
    
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post #13 of 48
Quote:
Dear Steam Users and Steam Forum Users:

We continue our investigation of last year's intrusion with the help of outside security experts. In my last note about this, I described how intruders had accessed our Steam database but we found no evidence that the intruders took information from that database. That is still the case.

Recently we learned that it is probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008. This backup file contained user names, email addresses, encrypted billing addresses and encrypted credit card information. It did not include Steam passwords.

We do not have any evidence that the encrypted credit card numbers or billing addresses have been compromised. However as I said in November it's a good idea to watch your credit card activity and statements. And of course keeping Steam Guard on is a good idea as well.

We are still investigating and working with law enforcement authorities. Some state laws require a more formal notice of this incident so some of you will get that notice, but we wanted to update everyone with this new information now.

Gabe
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post #14 of 48
Thread Starter 
ah. beat me to it. ninja.gif
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post #15 of 48
Quote:
Originally Posted by matty0610 View Post

What company was that? If you're referring to sony they revamped their whole infrastructure and reset everyone's account according to reports.
They didn't say anything at first probably cause they wanted to know the scope of the event. Its smarter for a company to wait and have a full report of what has happened and provide information on specifics rather than just say lol we got hacked good night.

I'm sorry, but they handled the entire situation extremely poorly.

Not a good sign when news sources were giving more information from leaks then Sony was officially.
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post #16 of 48
See Sony... this is how it is done! Let the customers know when it happens, not let them wait a week later to hear it from leaks. Continue to let them know what is going on and don't just never talk about it again. The key here is COMMUNICATION!
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post #17 of 48
Quote:
probable that the intruders obtained a copy of a backup file with information about Steam transactions between 2004 and 2008

Does this not affect me as i only got my paypal account in 2010 and only started buying from steam by then?
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post #18 of 48
Quote:
Originally Posted by DBEAU View Post

Article

Many thanks!
    
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post #19 of 48
Thread Starter 
Quote:
Originally Posted by OC'ing Noob View Post

See Sony... this is how it is done! Let the customers know when it happens, not let them wait a week later to hear it from leaks. Continue to let them know what is going on and don't just never talk about it again. The key here is COMMUNICATION!

this. lachen.gif
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post #20 of 48
Well atleast they addressed the issue and updated users on the situation, instead of sugar coating, denying then quietly sweeping it under the carpet, and calling it something like a slight problem or sometihng.
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