Overclock.net › Forums › Cooling › Air Cooling › Thank you Scythe
New Posts  All Forums:Forum Nav:

Thank you Scythe

post #1 of 7
Thread Starter 
So I was gaming, and all of the sudden I see strange vectors and polygons and all kinds of strange stuff zooming through my screen at random every few seconds (or a few times every second sometimes). So I stop the game, open GPU-z to check temperatures, 85c after it was already not being loaded anymore. I haven't seen it go over 75c since I have fitted the Musashi and that is at 940mhz core and 1050mhz mem clocks (uber silent mode, fans practically inaudible).

Open up furmark, run it while monitoring GPU-z. jumps right up to 92c. At this point I figure something has got to be very wrong, so I look through my window, the top fan (the one directly over the GPU dissipation plate + the place where the heatpipes come out of the GPU block) is stopping and starting. Take off my headphones, it sounds like it's vibrating and thus not able to spin up. I try to spin it myself, it does the same thing, I can really feel it going all wobbly.

So I email in a support request with Scythe explaining them: "One of the low profile fans won't spin up properly anymore. It starts, then it starts vibrating I think, and then it just stops. It keeps going through that cycle."


Their answer:
Quote:
Subject: Re: [Ticket#XXXXXXXX] Support Request
To: Me
From: ticket@scythe-eu.com

Dear Mr. Me,

Thank you very much for your inquiry and the interest in our items.

We will now send the replacement fans.

Please don't hesitate to contact me if you have any questions or require
further information. Thank you again for your interest in Scythe item.
Your Ticket-ID: XXXXXX
Ticket-Status: new

Best regards,
Very pleasant guy's name here

TL:DR: a purchase I made two years ago has gotten a wobbly fan (1 out of 2) and stopped cooling properly, they sent me new fans



I love you Scythe!
So sexy it Hz
(8 items)
 
  
CPUMotherboardGraphicsRAM
[i7 920 D0] [Asus P6T Deluxe V2] [EVGA GTX 1070 SC Gaming ACX 3.0] [12Gb PC3-16000 Kingston HyperX T1] 
Hard DriveMonitorPowerCase
[2x120GB Vertex2] [WD6401AALS] [WD15EARS] [WD30... [Dell 3007WFP] [Acer P191w] [TX850] [Silverstone FT02-BW] 
  hide details  
Reply
So sexy it Hz
(8 items)
 
  
CPUMotherboardGraphicsRAM
[i7 920 D0] [Asus P6T Deluxe V2] [EVGA GTX 1070 SC Gaming ACX 3.0] [12Gb PC3-16000 Kingston HyperX T1] 
Hard DriveMonitorPowerCase
[2x120GB Vertex2] [WD6401AALS] [WD15EARS] [WD30... [Dell 3007WFP] [Acer P191w] [TX850] [Silverstone FT02-BW] 
  hide details  
Reply
post #2 of 7
Great customer service, enjoy your new fans! thumb.gif
Corsair 750D Rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel 4770K Asus Maximus VII Hero MSI GTX 980Ti Gaming 6G Golden Edition Crucial Ballistix 1866MHz 32GB (4 x 8GB) 
Hard DriveCoolingOSMonitor
Samsung 120GB SSD NZXT Kraken X61 Windows 10 Pro Asus PB278Q 
KeyboardPowerCaseMouse
Ducky 9008G2 Overclock.net Edition EVGA P2 1200W Corsair 750D Razer Mamba Tournament Edition 
Mouse PadAudio
Razer Goliathus Audio-Technica ATH-M50x 
  hide details  
Reply
Corsair 750D Rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel 4770K Asus Maximus VII Hero MSI GTX 980Ti Gaming 6G Golden Edition Crucial Ballistix 1866MHz 32GB (4 x 8GB) 
Hard DriveCoolingOSMonitor
Samsung 120GB SSD NZXT Kraken X61 Windows 10 Pro Asus PB278Q 
KeyboardPowerCaseMouse
Ducky 9008G2 Overclock.net Edition EVGA P2 1200W Corsair 750D Razer Mamba Tournament Edition 
Mouse PadAudio
Razer Goliathus Audio-Technica ATH-M50x 
  hide details  
Reply
post #3 of 7
Lol i have the same cooler and the same gpu's and that happened to me today in the morning hah. I'm using just the other card for now and ill try to sort this fan vibrating thing tomorrow somehow. And it does the same thing as u explained, makes a funny noise like somekind of vibration, spins a bit and then stops.

Well it's nice to see such a good customer service, i'm not rly used to that in my country lol
APe's build
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 D0 @ 2,66 Bloomfield MSI X58 Platinum 2x Force 3D 4890HD 1GB GDDR5 crossfired 3x 2GB DDR3 1333 
Hard DriveOptical DriveOSMonitor
2x Samsung HD103SJ 1TB 7200/32 LG GH22LS50 DVD-RW Windows 7 Ultimate x64 Samsung SyncMaster T220HD 
KeyboardPowerCaseMouse
Logitech MX 5500 Xilence Gaming Series 1000W - modular CM 690 II Advanced Logitech MX Revolution 
  hide details  
Reply
APe's build
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 D0 @ 2,66 Bloomfield MSI X58 Platinum 2x Force 3D 4890HD 1GB GDDR5 crossfired 3x 2GB DDR3 1333 
Hard DriveOptical DriveOSMonitor
2x Samsung HD103SJ 1TB 7200/32 LG GH22LS50 DVD-RW Windows 7 Ultimate x64 Samsung SyncMaster T220HD 
KeyboardPowerCaseMouse
Logitech MX 5500 Xilence Gaming Series 1000W - modular CM 690 II Advanced Logitech MX Revolution 
  hide details  
Reply
post #4 of 7
Nice! Good company for sure!
   
COOTER [HTPC]
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel Core i7 5960X ASUS RAMPAGE V EXTREME/U3.1 MSI R9 290X LIGHTNING MSI R9 290X LIGHTNING 
GraphicsRAMHard DriveHard Drive
MSI R9 290X LIGHTNING Kingston HyperX Predator 16GB (4 x 4GB) DDR4 2666 Intel 400GB 750 Series NVMe PCIe (OS drive) Samsung 840 Pro Series 256GB (2 in RAID 0) 
Hard DriveOptical DriveOptical DriveCooling
Seagate Barracuda 3TB 7200RPM SATA3 64MB LG Super Multi Blu-ray Disc and HD DVD-ROM Drive LG GH24NS90B 24X SATA Internal Super Multi DVD ... CPU Cooler [Summer-Time] = Watercool HEATKILLER... 
CoolingCoolingCoolingCooling
CPU Cooler [Winter-Time] = Custom 300W ss phase... Hardware Labs Black Ice GTX 480 Radiator (4 x 1... Feser X-Changer Triple (3 x 120mm) Swiftech MCP655 (x2) 
CoolingCoolingCoolingCooling
Koolance RP-452X2 Dual 5.25" Reservoir EK MSI R9 290X Lightning - Full Cover VGA Water... EK MSI R9 290X Lightning - Full Cover VGA Water... EK MSI R9 290X Lightning - Full Cover VGA Water... 
OSMonitorKeyboardPower
Windows 10 Pro x64 (3) ASUS VG248QE 24-Inch Screen LED-lit Monitor Ducky Mini PC Power & Cooling Turbo-Cool 1200 
CaseMouseMouse PadAudio
Xigmatek Elysium [Black w/ Window] Razer Naga Hex MOBA Perixx DX-2000XXL Boston Acoustics MicroMediaSpeaker System 
AudioOther
Sennheiser PC 363D EVGA Supernova 1300G2 - 1300W PSU (second PSU) 
CPUMotherboardGraphicsRAM
Intel Core i7 3930k RAMPAGE IV EXTREME ASUS GTX 590 Samsung 30nm 4 x 4GB sticks 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 850 EVO 250GB 1TB WD Green 300GB WD Velociraptor (4 in RAID 0) LG GH24NS90B 24X SATA Internal Super Multi DVD ... 
Optical DriveCoolingOSMonitor
LG GH24NS90B 24X SATA Internal Super Multi DVD ... Corsair H110i GT Windows 10 Pro x64 LG 24" Flatron 
KeyboardPowerCaseMouse
Ducky Shine II - w/ Brown Cherry MX w/ English ... Corsair TX650 Nanoxia Deep Silence 2 RAZER DeathAdder 
Mouse PadAudioAudio
X Trac Ripper HT| OMEGA eCLARO  TRITTON AX Pro Dolby Digital 5.1 True Surround ... 
CPUMotherboardGraphicsRAM
AMD A6-3650 ASUS F1A75-M-PRO R2.0 EVGA GeForce GTX 960 4GB Superclocked Samsung 30nm 2 x 4GB sticks 
Hard DriveHard DriveOptical DriveCooling
120GB Samsung 840 Western Digital Red 3TB SATA3 64MB Cache 3.5in ... LG Super Multi Blu-ray Disc and HD DVD-ROM Drive Cooler Master GeminII M4 - CPU Cooler 
CoolingOSMonitorKeyboard
Noctua NF-R8 80mm Fans Win7 SP1 64bit Visio 50" Plasma Logitech Mini Controller for Logitech Revue and... 
PowerCase
PC Power & Cooling Silencer Mk III 400W ATX Mod... Silverstone Sugo 
  hide details  
Reply
   
COOTER [HTPC]
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel Core i7 5960X ASUS RAMPAGE V EXTREME/U3.1 MSI R9 290X LIGHTNING MSI R9 290X LIGHTNING 
GraphicsRAMHard DriveHard Drive
MSI R9 290X LIGHTNING Kingston HyperX Predator 16GB (4 x 4GB) DDR4 2666 Intel 400GB 750 Series NVMe PCIe (OS drive) Samsung 840 Pro Series 256GB (2 in RAID 0) 
Hard DriveOptical DriveOptical DriveCooling
Seagate Barracuda 3TB 7200RPM SATA3 64MB LG Super Multi Blu-ray Disc and HD DVD-ROM Drive LG GH24NS90B 24X SATA Internal Super Multi DVD ... CPU Cooler [Summer-Time] = Watercool HEATKILLER... 
CoolingCoolingCoolingCooling
CPU Cooler [Winter-Time] = Custom 300W ss phase... Hardware Labs Black Ice GTX 480 Radiator (4 x 1... Feser X-Changer Triple (3 x 120mm) Swiftech MCP655 (x2) 
CoolingCoolingCoolingCooling
Koolance RP-452X2 Dual 5.25" Reservoir EK MSI R9 290X Lightning - Full Cover VGA Water... EK MSI R9 290X Lightning - Full Cover VGA Water... EK MSI R9 290X Lightning - Full Cover VGA Water... 
OSMonitorKeyboardPower
Windows 10 Pro x64 (3) ASUS VG248QE 24-Inch Screen LED-lit Monitor Ducky Mini PC Power & Cooling Turbo-Cool 1200 
CaseMouseMouse PadAudio
Xigmatek Elysium [Black w/ Window] Razer Naga Hex MOBA Perixx DX-2000XXL Boston Acoustics MicroMediaSpeaker System 
AudioOther
Sennheiser PC 363D EVGA Supernova 1300G2 - 1300W PSU (second PSU) 
CPUMotherboardGraphicsRAM
Intel Core i7 3930k RAMPAGE IV EXTREME ASUS GTX 590 Samsung 30nm 4 x 4GB sticks 
Hard DriveHard DriveHard DriveOptical Drive
SAMSUNG 850 EVO 250GB 1TB WD Green 300GB WD Velociraptor (4 in RAID 0) LG GH24NS90B 24X SATA Internal Super Multi DVD ... 
Optical DriveCoolingOSMonitor
LG GH24NS90B 24X SATA Internal Super Multi DVD ... Corsair H110i GT Windows 10 Pro x64 LG 24" Flatron 
KeyboardPowerCaseMouse
Ducky Shine II - w/ Brown Cherry MX w/ English ... Corsair TX650 Nanoxia Deep Silence 2 RAZER DeathAdder 
Mouse PadAudioAudio
X Trac Ripper HT| OMEGA eCLARO  TRITTON AX Pro Dolby Digital 5.1 True Surround ... 
CPUMotherboardGraphicsRAM
AMD A6-3650 ASUS F1A75-M-PRO R2.0 EVGA GeForce GTX 960 4GB Superclocked Samsung 30nm 2 x 4GB sticks 
Hard DriveHard DriveOptical DriveCooling
120GB Samsung 840 Western Digital Red 3TB SATA3 64MB Cache 3.5in ... LG Super Multi Blu-ray Disc and HD DVD-ROM Drive Cooler Master GeminII M4 - CPU Cooler 
CoolingOSMonitorKeyboard
Noctua NF-R8 80mm Fans Win7 SP1 64bit Visio 50" Plasma Logitech Mini Controller for Logitech Revue and... 
PowerCase
PC Power & Cooling Silencer Mk III 400W ATX Mod... Silverstone Sugo 
  hide details  
Reply
post #5 of 7
i hope gigabyte does the same with my 560ti one of the fans has stopped working all together
under the radar
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k gigabyte ga-z68x-ud4-b3 MSI GTX 970 Gaming 4g 8gb corsair vengeance 
Hard DriveHard DriveHard DriveHard Drive
Plextor SSD samsung spinpoint f3 1TB samsung spinpoint f3 1TB Western Digital black 1TB 
CoolingOSMonitorKeyboard
silver arrow windows 7 ultimate 64bit samsung s23a950D Ducky shine 3 year of the snake 
PowerCaseMouseMouse Pad
Corsair AX1200 corsair 650D razer deathadder Steelseries QCK 
Audio
asus xonar essence stx 
  hide details  
Reply
under the radar
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k gigabyte ga-z68x-ud4-b3 MSI GTX 970 Gaming 4g 8gb corsair vengeance 
Hard DriveHard DriveHard DriveHard Drive
Plextor SSD samsung spinpoint f3 1TB samsung spinpoint f3 1TB Western Digital black 1TB 
CoolingOSMonitorKeyboard
silver arrow windows 7 ultimate 64bit samsung s23a950D Ducky shine 3 year of the snake 
PowerCaseMouseMouse Pad
Corsair AX1200 corsair 650D razer deathadder Steelseries QCK 
Audio
asus xonar essence stx 
  hide details  
Reply
post #6 of 7
my problem with scythe is i can never replace it biggrin.gif i bought mine like 12 years ago and it still cools the latest CPU's w/o problems biggrin.gif I did have to buy new mounting kit for the newer sockets tho tongue.gif
post #7 of 7
Awesome! That looks like some great customer support right there smile.gif
Uncensored
(29 items)
 
AMD PII Rig
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD FX 8120 @ 4.8Ghz ASUS Sabertooth 990FX MSI Geforce GTX680 #1 MSI Geforce GTX680 #2 
GraphicsRAMHard DriveHard Drive
PowerColor 7970 ref. (Backup card...) 16 GB Corsair Vengeance PC3 12800 Seagate Barracuda 1TB 7200RPM Crucial 128GB M4 SSD 6Gb/s 
Optical DriveCoolingCoolingCooling
None PrimoChill PrimoFlex PRO LRT Tubing 1/1" ID 3/4... Swiftech MCP655 Koolance VID-NX680 
CoolingCoolingCoolingCooling
Koolance VID-NX680 Danger Den Monsoon D5 Bay Reservoir Enzotech Compression Fittings Scythe Gentle Typhoon AP-15 x4 
CoolingCoolingOSMonitor
EK-Supreme HF XSPC RX480 Win 7 Ultimate 64bit Acer 23" 1080p S232HL #1 
MonitorMonitorKeyboardPower
Acer 23" 1080p S232HL #2 Acer 23" 1080p S232HL #3 Razer BlackWidow Ultimate Mechanical Keyboard Seasonic X750 Gold 
CaseMouseMouse PadAudio
Danger Den 26  Razer Deathadder My cat, or other small, furry creatures. Creative Sound Blaster X-Fi Titanium 
Audio
Sennheiser HD555 Headphones 
CPUMotherboardGraphicsRAM
AMD Phenom II 955 Black Edition ASUS Crosshair iv Formula SAPPHIRE Radeon HD 6950 2GB (unlocked) - ref Corsair Vengeance 8GB (2 x 4GB) 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 1TB 7200RPM None NZXT havik Win 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Samsung 19" LCD Razer BlackWidow Ultimate Mechanical Keyboard  CORSAIR TX650 Antec 902 
MouseAudio
Razer Naga M-Audio Studiophile AV40 Powered Monitor Speakers 
  hide details  
Reply
Uncensored
(29 items)
 
AMD PII Rig
(15 items)
 
 
CPUMotherboardGraphicsGraphics
AMD FX 8120 @ 4.8Ghz ASUS Sabertooth 990FX MSI Geforce GTX680 #1 MSI Geforce GTX680 #2 
GraphicsRAMHard DriveHard Drive
PowerColor 7970 ref. (Backup card...) 16 GB Corsair Vengeance PC3 12800 Seagate Barracuda 1TB 7200RPM Crucial 128GB M4 SSD 6Gb/s 
Optical DriveCoolingCoolingCooling
None PrimoChill PrimoFlex PRO LRT Tubing 1/1" ID 3/4... Swiftech MCP655 Koolance VID-NX680 
CoolingCoolingCoolingCooling
Koolance VID-NX680 Danger Den Monsoon D5 Bay Reservoir Enzotech Compression Fittings Scythe Gentle Typhoon AP-15 x4 
CoolingCoolingOSMonitor
EK-Supreme HF XSPC RX480 Win 7 Ultimate 64bit Acer 23" 1080p S232HL #1 
MonitorMonitorKeyboardPower
Acer 23" 1080p S232HL #2 Acer 23" 1080p S232HL #3 Razer BlackWidow Ultimate Mechanical Keyboard Seasonic X750 Gold 
CaseMouseMouse PadAudio
Danger Den 26  Razer Deathadder My cat, or other small, furry creatures. Creative Sound Blaster X-Fi Titanium 
Audio
Sennheiser HD555 Headphones 
CPUMotherboardGraphicsRAM
AMD Phenom II 955 Black Edition ASUS Crosshair iv Formula SAPPHIRE Radeon HD 6950 2GB (unlocked) - ref Corsair Vengeance 8GB (2 x 4GB) 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 1TB 7200RPM None NZXT havik Win 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Samsung 19" LCD Razer BlackWidow Ultimate Mechanical Keyboard  CORSAIR TX650 Antec 902 
MouseAudio
Razer Naga M-Audio Studiophile AV40 Powered Monitor Speakers 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Air Cooling
Overclock.net › Forums › Cooling › Air Cooling › Thank you Scythe