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A little help: Bluetooth not working after mobo replacement

post #1 of 2
Thread Starter 
A little while ago I busted a USB port on my laptop (thank you logitech wireless receiver), but since it was under warranty, I went ahead and had it fixed, which required a complete motherboard replacement. I don't use bluetooth that often, so I don't know precisely when it stopped working, but it isn't working now, and I think it probably has something to do with that.

None of my bluetooth software is available, it just doesn't show up. I tried to reinstall the software, but it tells me no device is detected. It also doesn't show up in device manager. If the chip just isn't plugged in correctly, I can fix that, but I have to take my whole bottom case off. I'm looking for some troubleshooting advice to determine if the module itself is dead, if it isn't plugged in right or something, or if its a software issue that won't require taking my laptop apart.

Thanks for reading guys
Big Daddy
(18 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K @ 4.5 GHz Gigabyte Z77X-UD3H EVGA 980 Ti Classified G Skill ripjaws x 16 GB 1866 
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Seagate Barracuda 1 TB 7200 RPM Crucial MX 100 Corsair H80i GT Windows 7 Professional 64-bit 
MonitorMonitorKeyboardPower
Asus ROG Swift PG279Q Dell P170S KBP V80 TKL Seasonic X-750 
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Fractal Design Define R4 Titanium Grey Logitech G502 Razer Goliathus Speed M Creative Sound Blaster X-Fi Titanium 
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Big Daddy
(18 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K @ 4.5 GHz Gigabyte Z77X-UD3H EVGA 980 Ti Classified G Skill ripjaws x 16 GB 1866 
Hard DriveHard DriveCoolingOS
Seagate Barracuda 1 TB 7200 RPM Crucial MX 100 Corsair H80i GT Windows 7 Professional 64-bit 
MonitorMonitorKeyboardPower
Asus ROG Swift PG279Q Dell P170S KBP V80 TKL Seasonic X-750 
CaseMouseMouse PadAudio
Fractal Design Define R4 Titanium Grey Logitech G502 Razer Goliathus Speed M Creative Sound Blaster X-Fi Titanium 
AudioOther
AKG K7XX NZXT Mesh 5 Channel Fan Cantroller 
CPUGraphicsHard DriveCooling
Intel Core i7 2620M AMD Radeon HD 6470M Hitachi 320 GB 7200 rpm SED Stock, AC MX-4 
OSMonitorMouseMouse Pad
Windows 7 Professional 64 1600x900 Logitech G700 Razer Goliathus 
Audio
Onboard 
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Reply
post #2 of 2
If it doesn't show up in Device Manager, and there aren't any "unknown devices" that it might be, then it's simply not connected properly or it died. It's only like 20 screws (if that?) to take the bottom off, go for it.
 
Lanbox Lite
(16 items)
 
 
CPUGraphicsRAMHard Drive
i3-2310M Intel HD 3000 8GB DDR3 Samsung 830 64GB SSD 
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640GB Hitachi HDD Windows 7 13.3" LCD Magnesium Alloy, 3.2lbs 
CPUMotherboardGraphicsRAM
Phenom II X4 955 BE Gigabyte GA-MA78GPM-UD2H MSI Hawk R5770 3x2GB G.Skill DDR2 800 4-4-4-12 
Hard DriveHard DriveOptical DriveCooling
1TB Samsung Spinpoint F3 250 GB WD Caviar Black Samsung 20X DVD-R/RW Thermaltake MaxOrb 
CoolingOSMonitorPower
Noctua NF-B9-1600 Windows 7 Pro 64-bit BenQ E2420HD, 24" 1920x1080 TT Purepower 500W 
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TT Lanbox Lite 
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Lanbox Lite
(16 items)
 
 
CPUGraphicsRAMHard Drive
i3-2310M Intel HD 3000 8GB DDR3 Samsung 830 64GB SSD 
Hard DriveOSMonitorCase
640GB Hitachi HDD Windows 7 13.3" LCD Magnesium Alloy, 3.2lbs 
CPUMotherboardGraphicsRAM
Phenom II X4 955 BE Gigabyte GA-MA78GPM-UD2H MSI Hawk R5770 3x2GB G.Skill DDR2 800 4-4-4-12 
Hard DriveHard DriveOptical DriveCooling
1TB Samsung Spinpoint F3 250 GB WD Caviar Black Samsung 20X DVD-R/RW Thermaltake MaxOrb 
CoolingOSMonitorPower
Noctua NF-B9-1600 Windows 7 Pro 64-bit BenQ E2420HD, 24" 1920x1080 TT Purepower 500W 
Case
TT Lanbox Lite 
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