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Asus Laptop RMA?

post #1 of 15
Thread Starter 
How is Asus's RMA? I am asking because I bought a laptop and it's dead from a Bios flash.
Edited by Djmatrix32 - 2/10/12 at 6:01pm
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post #2 of 15
I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?
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post #3 of 15
Thread Starter 
Quote:
Originally Posted by katana2k3 View Post

I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?
Yes I used the Asus live update tool ti flash the bios now it will not turn on. sad-smiley-002.gif What do I have to out on the shipping label?
My lost love
(18 items)
 
Used and Abused
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CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
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My lost love
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CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
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post #4 of 15
First you need to get an RMA number from asus. Usually if you call them and explain the situation you'll get it approved fairly quickly, rather than waiting on e-mail. Once you have the number, they'll email you a checklist of instructions and shipping address.
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post #5 of 15
call Asus and get an RMA # .You will have to ship it to them>Pack it good
 
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Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
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OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
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post #6 of 15
Thread Starter 
Alright I did all that now I just need to ship it Monday!thumb.gif
My lost love
(18 items)
 
Used and Abused
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CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(18 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #7 of 15
Glad you got it all sorted out.
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post #8 of 15
Thread Starter 
Thank you guys for the help! thumb.gif
My lost love
(18 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(18 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #9 of 15
Thread Starter 
Does Asus cover bad bios flash?
My lost love
(18 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(18 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
Intel I5 4430s Asrock Z97x Killer Sapphire 6970 Corsair Dominator 
RAMRAMRAMHard Drive
Corsair Dominator OCZ AMD Black OCZ AMD Black Western Digital Black  
Hard DriveOptical DriveCoolingOS
Western Digital Black LG GH22NS50B H80i Windows 7 Home x64 
MonitorKeyboardPowerCase
Hp D2A13AA Logitech - Classic Keyboard 200 Rosewell 550W COOLER MASTER Haf Evo Xb 
MouseMouse Pad
R.A.T. 5 My Desk 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #10 of 15
uhmm..not sure..i'd just tell them it no longer works whistle.gif
 
Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
OSMonitorKeyboardPower
Windows & Linux Samsung 1080p 2 ms Dell Thermaltake TR2-800 
CaseMouse
Cooler Master Elite 330 (was) cheap 
  hide details  
Reply
 
Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
OSMonitorKeyboardPower
Windows & Linux Samsung 1080p 2 ms Dell Thermaltake TR2-800 
CaseMouse
Cooler Master Elite 330 (was) cheap 
  hide details  
Reply
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