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post #1 of 15

2/10/12 at 5:27pm

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Djmatrix32
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How is Asus's RMA? I am asking because I bought a laptop and it's dead from a Bios flash.
Edited by Djmatrix32 - 2/10/12 at 6:01pm

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

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CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

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post #2 of 15

2/10/12 at 5:51pm

katana2k3
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I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?

CPU	Motherboard	Graphics	RAM
i7 2600k	ASRock P67 EXTREME 4 Gen 3	1GB GTX 460 SLI	16Gb Gskill Ripjaws X 1600
Hard Drive	Optical Drive	OS	Monitor
128GB C300 SSD	Samsung DVDRW	Windows 7	2 x Samsung 2494SW
Keyboard	Power	Case	Mouse
Logitech Illuminated	Antec 750W	CM Storm Scout	Logitech G500
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CPU	Motherboard	Graphics	RAM
i7 2600k	ASRock P67 EXTREME 4 Gen 3	1GB GTX 460 SLI	16Gb Gskill Ripjaws X 1600
Hard Drive	Optical Drive	OS	Monitor
128GB C300 SSD	Samsung DVDRW	Windows 7	2 x Samsung 2494SW
Keyboard	Power	Case	Mouse
Logitech Illuminated	Antec 750W	CM Storm Scout	Logitech G500
Mouse Pad
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post #3 of 15

2/10/12 at 6:02pm

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Djmatrix32
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Quote:

Originally Posted by katana2k3

Yes I used the Asus live update tool ti flash the bios now it will not turn on.

What do I have to out on the shipping label?

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

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post #4 of 15

2/11/12 at 6:43am

katana2k3
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First you need to get an RMA number from asus. Usually if you call them and explain the situation you'll get it approved fairly quickly, rather than waiting on e-mail. Once you have the number, they'll email you a checklist of instructions and shipping address.

CPU	Motherboard	Graphics	RAM
i7 2600k	ASRock P67 EXTREME 4 Gen 3	1GB GTX 460 SLI	16Gb Gskill Ripjaws X 1600
Hard Drive	Optical Drive	OS	Monitor
128GB C300 SSD	Samsung DVDRW	Windows 7	2 x Samsung 2494SW
Keyboard	Power	Case	Mouse
Logitech Illuminated	Antec 750W	CM Storm Scout	Logitech G500
Mouse Pad
Steelpad QCK+
View all

hide details

CPU	Motherboard	Graphics	RAM
i7 2600k	ASRock P67 EXTREME 4 Gen 3	1GB GTX 460 SLI	16Gb Gskill Ripjaws X 1600
Hard Drive	Optical Drive	OS	Monitor
128GB C300 SSD	Samsung DVDRW	Windows 7	2 x Samsung 2494SW
Keyboard	Power	Case	Mouse
Logitech Illuminated	Antec 750W	CM Storm Scout	Logitech G500
Mouse Pad
Steelpad QCK+
View all

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post #5 of 15

2/11/12 at 6:52am

Schmuckley
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call Asus and get an RMA # .You will have to ship it to them>Pack it good

CPU	Motherboard	Graphics	RAM
Sempron 145 powah! er..or..Thuban with 4 coars ;)	Crosshair 4	GT 240	Samsung @ 7-8-8-20
Hard Drive	Optical Drive	Cooling	Monitor
OCZ Agility2 40GB	Lite-On	Rasa Waterblock + Bong	Samsung 2 ms
Keyboard	Power	Case	Mouse
dell	Thermaltake Tr2-800	Elite 330	cheap
Mouse Pad	Audio
Newegg box flap	onboard
View all

CPU	Motherboard	Graphics	RAM
2500K Gimped @ stock	Gigabyte H61-DS2	XFX 5870 800/1250	The Samsung RAM (Awesomeness)
Hard Drive	Cooling	OS	Monitor
Crucial m4 64	Sunbeamtech Core-Contact 92 attached via zip-ties.	Varies	Samsung 2ms
Keyboard	Power	Case	Mouse
varies	Corsair GS800	eMachine	cheap
Mouse Pad	Audio
Newegg Box Panel	onboard
View all

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CPU	Motherboard	Graphics	RAM
Sempron 145 powah! er..or..Thuban with 4 coars ;)	Crosshair 4	GT 240	Samsung @ 7-8-8-20
Hard Drive	Optical Drive	Cooling	Monitor
OCZ Agility2 40GB	Lite-On	Rasa Waterblock + Bong	Samsung 2 ms
Keyboard	Power	Case	Mouse
dell	Thermaltake Tr2-800	Elite 330	cheap
Mouse Pad	Audio
Newegg box flap	onboard
View all

CPU	Motherboard	Graphics	RAM
2500K Gimped @ stock	Gigabyte H61-DS2	XFX 5870 800/1250	The Samsung RAM (Awesomeness)
Hard Drive	Cooling	OS	Monitor
Crucial m4 64	Sunbeamtech Core-Contact 92 attached via zip-ties.	Varies	Samsung 2ms
Keyboard	Power	Case	Mouse
varies	Corsair GS800	eMachine	cheap
Mouse Pad	Audio
Newegg Box Panel	onboard
View all

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post #6 of 15

2/11/12 at 8:26am

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Djmatrix32
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Alright I did all that now I just need to ship it Monday!

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

post #7 of 15

2/11/12 at 9:04am

katana2k3
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Glad you got it all sorted out.

CPU	Motherboard	Graphics	RAM
i7 2600k	ASRock P67 EXTREME 4 Gen 3	1GB GTX 460 SLI	16Gb Gskill Ripjaws X 1600
Hard Drive	Optical Drive	OS	Monitor
128GB C300 SSD	Samsung DVDRW	Windows 7	2 x Samsung 2494SW
Keyboard	Power	Case	Mouse
Logitech Illuminated	Antec 750W	CM Storm Scout	Logitech G500
Mouse Pad
Steelpad QCK+
View all

hide details

CPU	Motherboard	Graphics	RAM
i7 2600k	ASRock P67 EXTREME 4 Gen 3	1GB GTX 460 SLI	16Gb Gskill Ripjaws X 1600
Hard Drive	Optical Drive	OS	Monitor
128GB C300 SSD	Samsung DVDRW	Windows 7	2 x Samsung 2494SW
Keyboard	Power	Case	Mouse
Logitech Illuminated	Antec 750W	CM Storm Scout	Logitech G500
Mouse Pad
Steelpad QCK+
View all

hide details

post #8 of 15

2/11/12 at 11:08am

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Djmatrix32
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Thank you guys for the help!

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

post #9 of 15

2/11/12 at 12:46pm

Thread Starter

Djmatrix32
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Does Asus cover bad bios flash?

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

CPU	Motherboard	Graphics	RAM
AMD FX-4100	SABERTOOTH 990FX R2.0	Asus Radeon 6950(Flashed to 6970)	G.SKill 4gb 1333
RAM	RAM	RAM	Hard Drive
OCZ 2gb AMD Black 1333	G.Skill 4gb 1333	OCZ 2gb AMD Black	Hitachi 160gb
Hard Drive	Hard Drive	Optical Drive	Cooling
WD 1.5tb Greeb	Seagate 500gb	LG GH22NS50B	H60
OS	Monitor	Keyboard	Power
Windows 7 Home x64	VIZIO 32" E321VL	Logitech - Classic Keyboard 200	Ultra LSP750 750-Watt Power Supply
Case	Mouse	Mouse Pad	Audio
XION AXP910-001RD AXP910 CyborGX	R.A.T. 5	My Desk	Recon3D PCIe
View all

hide details

post #10 of 15

2/11/12 at 12:50pm

Schmuckley
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uhmm..not sure..i'd just tell them it no longer works

CPU	Motherboard	Graphics	RAM
Sempron 145 powah! er..or..Thuban with 4 coars ;)	Crosshair 4	GT 240	Samsung @ 7-8-8-20
Hard Drive	Optical Drive	Cooling	Monitor
OCZ Agility2 40GB	Lite-On	Rasa Waterblock + Bong	Samsung 2 ms
Keyboard	Power	Case	Mouse
dell	Thermaltake Tr2-800	Elite 330	cheap
Mouse Pad	Audio
Newegg box flap	onboard
View all

CPU	Motherboard	Graphics	RAM
2500K Gimped @ stock	Gigabyte H61-DS2	XFX 5870 800/1250	The Samsung RAM (Awesomeness)
Hard Drive	Cooling	OS	Monitor
Crucial m4 64	Sunbeamtech Core-Contact 92 attached via zip-ties.	Varies	Samsung 2ms
Keyboard	Power	Case	Mouse
varies	Corsair GS800	eMachine	cheap
Mouse Pad	Audio
Newegg Box Panel	onboard
View all

hide details

CPU	Motherboard	Graphics	RAM
Sempron 145 powah! er..or..Thuban with 4 coars ;)	Crosshair 4	GT 240	Samsung @ 7-8-8-20
Hard Drive	Optical Drive	Cooling	Monitor
OCZ Agility2 40GB	Lite-On	Rasa Waterblock + Bong	Samsung 2 ms
Keyboard	Power	Case	Mouse
dell	Thermaltake Tr2-800	Elite 330	cheap
Mouse Pad	Audio
Newegg box flap	onboard
View all

CPU	Motherboard	Graphics	RAM
2500K Gimped @ stock	Gigabyte H61-DS2	XFX 5870 800/1250	The Samsung RAM (Awesomeness)
Hard Drive	Cooling	OS	Monitor
Crucial m4 64	Sunbeamtech Core-Contact 92 attached via zip-ties.	Varies	Samsung 2ms
Keyboard	Power	Case	Mouse
varies	Corsair GS800	eMachine	cheap
Mouse Pad	Audio
Newegg Box Panel	onboard
View all

hide details

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