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Asus Laptop RMA?

post #1 of 15
Thread Starter 
How is Asus's RMA? I am asking because I bought a laptop and it's dead from a Bios flash.
Edited by Djmatrix32 - 2/10/12 at 6:01pm
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post #2 of 15
I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?
post #3 of 15
Thread Starter 
Quote:
Originally Posted by katana2k3 View Post

I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?
Yes I used the Asus live update tool ti flash the bios now it will not turn on. sad-smiley-002.gif What do I have to out on the shipping label?
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
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My lost love
(20 items)
 
Used and Abused
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CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
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post #4 of 15
First you need to get an RMA number from asus. Usually if you call them and explain the situation you'll get it approved fairly quickly, rather than waiting on e-mail. Once you have the number, they'll email you a checklist of instructions and shipping address.
post #5 of 15
call Asus and get an RMA # .You will have to ship it to them>Pack it good
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AMD Machine
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Dedicated Backup
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CPUMotherboardGraphicsRAM
Sempron 145 powah! er..or..Thuban with 4 coars ;) Crosshair 4 GT 240 Samsung @ 7-8-8-20 
Hard DriveOptical DriveCoolingMonitor
OCZ Agility2 40GB Lite-On Rasa Waterblock + Bong Samsung 2 ms 
KeyboardPowerCaseMouse
dell Thermaltake Tr2-800 Elite 330 cheap 
Mouse PadAudio
Newegg box flap onboard 
CPUMotherboardGraphicsRAM
2500K Gimped @ stock Gigabyte H61-DS2 XFX 5870 800/1250 The Samsung RAM (Awesomeness) 
Hard DriveCoolingOSMonitor
Crucial m4 64 Sunbeamtech Core-Contact 92 attached via zip-ties. Varies Samsung 2ms 
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varies Corsair GS800 eMachine cheap 
Mouse PadAudio
Newegg Box Panel onboard 
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post #6 of 15
Thread Starter 
Alright I did all that now I just need to ship it Monday!thumb.gif
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #7 of 15
Glad you got it all sorted out.
post #8 of 15
Thread Starter 
Thank you guys for the help! thumb.gif
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #9 of 15
Thread Starter 
Does Asus cover bad bios flash?
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #10 of 15
uhmm..not sure..i'd just tell them it no longer works whistle.gif
AMD Machine
(14 items)
 
Dedicated Backup
(14 items)
 
 
CPUMotherboardGraphicsRAM
Sempron 145 powah! er..or..Thuban with 4 coars ;) Crosshair 4 GT 240 Samsung @ 7-8-8-20 
Hard DriveOptical DriveCoolingMonitor
OCZ Agility2 40GB Lite-On Rasa Waterblock + Bong Samsung 2 ms 
KeyboardPowerCaseMouse
dell Thermaltake Tr2-800 Elite 330 cheap 
Mouse PadAudio
Newegg box flap onboard 
CPUMotherboardGraphicsRAM
2500K Gimped @ stock Gigabyte H61-DS2 XFX 5870 800/1250 The Samsung RAM (Awesomeness) 
Hard DriveCoolingOSMonitor
Crucial m4 64 Sunbeamtech Core-Contact 92 attached via zip-ties. Varies Samsung 2ms 
KeyboardPowerCaseMouse
varies Corsair GS800 eMachine cheap 
Mouse PadAudio
Newegg Box Panel onboard 
  hide details  
Reply
AMD Machine
(14 items)
 
Dedicated Backup
(14 items)
 
 
CPUMotherboardGraphicsRAM
Sempron 145 powah! er..or..Thuban with 4 coars ;) Crosshair 4 GT 240 Samsung @ 7-8-8-20 
Hard DriveOptical DriveCoolingMonitor
OCZ Agility2 40GB Lite-On Rasa Waterblock + Bong Samsung 2 ms 
KeyboardPowerCaseMouse
dell Thermaltake Tr2-800 Elite 330 cheap 
Mouse PadAudio
Newegg box flap onboard 
CPUMotherboardGraphicsRAM
2500K Gimped @ stock Gigabyte H61-DS2 XFX 5870 800/1250 The Samsung RAM (Awesomeness) 
Hard DriveCoolingOSMonitor
Crucial m4 64 Sunbeamtech Core-Contact 92 attached via zip-ties. Varies Samsung 2ms 
KeyboardPowerCaseMouse
varies Corsair GS800 eMachine cheap 
Mouse PadAudio
Newegg Box Panel onboard 
  hide details  
Reply
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