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Asus Laptop RMA?

post #1 of 15
Thread Starter 
How is Asus's RMA? I am asking because I bought a laptop and it's dead from a Bios flash.
Edited by Djmatrix32 - 2/10/12 at 6:01pm
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post #2 of 15
I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?
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post #3 of 15
Thread Starter 
Quote:
Originally Posted by katana2k3 View Post

I've used it before. Bad flash on a bios update, bricked the laptop. Had to pay return shipping, but overall the turnaround time was fairly quick. Took about a week, but I didn't mind. Only thing that did suck was paying return shipping. If it came doa when you just bought it, I'd return it for a new one. Are you certain its dead?
Yes I used the Asus live update tool ti flash the bios now it will not turn on. sad-smiley-002.gif What do I have to out on the shipping label?
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
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My lost love
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Used and Abused
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CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
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post #4 of 15
First you need to get an RMA number from asus. Usually if you call them and explain the situation you'll get it approved fairly quickly, rather than waiting on e-mail. Once you have the number, they'll email you a checklist of instructions and shipping address.
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post #5 of 15
call Asus and get an RMA # .You will have to ship it to them>Pack it good
 
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Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
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post #6 of 15
Thread Starter 
Alright I did all that now I just need to ship it Monday!thumb.gif
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
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Reply
post #7 of 15
Glad you got it all sorted out.
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post #8 of 15
Thread Starter 
Thank you guys for the help! thumb.gif
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #9 of 15
Thread Starter 
Does Asus cover bad bios flash?
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
My lost love
(20 items)
 
Used and Abused
(5 items)
 
 
CPUMotherboardGraphicsRAM
FX-8320 SABERTOOTH 990FX R2.0 NVIDIA GeForce GTX 750 Corsair  
RAMRAMRAMHard Drive
Corsair  OCZ  OCZ  Hitachi 160gb 
Hard DriveHard DriveOptical DriveCooling
WD 1.5tb Greeb Seagate 500gb  LG GH22NS50B H90 
OSMonitorKeyboardPower
Windows 7 Home x64 Hp D2A13AA Logitech - Classic Keyboard 200 Ultra LSP750 750-Watt Power Supply 
CaseMouseMouse PadAudio
COOLER MASTER Storm Enforcer R.A.T. 5 My Desk Recon3D PCIe 
CPUMotherboardGraphicsRAM
AMD A8-3870 TA75A+ Radeon HD 5770 Corsair  
RAM
Corsair  
  hide details  
Reply
post #10 of 15
uhmm..not sure..i'd just tell them it no longer works whistle.gif
 
Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
OSMonitorKeyboardPower
Windows & Linux Samsung 1080p 2 ms Dell Thermaltake TR2-800 
CaseMouse
Cooler Master Elite 330 (was) cheap 
  hide details  
Reply
 
Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
OSMonitorKeyboardPower
Windows & Linux Samsung 1080p 2 ms Dell Thermaltake TR2-800 
CaseMouse
Cooler Master Elite 330 (was) cheap 
  hide details  
Reply
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