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No sound during movies

post #1 of 3
Thread Starter 
So i am having an issue with my sound

I use the Onboard sound and my 5.1 speaker set is about 8+ yrs old but they worked until recently.

My issue is when i go to play a movie i get no voice sound but i get all the ambient and music through the speakers. The center speaker above the monitor plays absolutely no voice sound. Trust me when i say it gets even weirder. All the voice sound is being directed through my Turtle Beach Z6A headset so i have all the music and ambient sound coming through the 5.1 speakers and my headset but only voice through my headset.

Removing the headset doesn't fix it. To give more information i will say that the 5.1 speakers work fine if i play a song in windows media player or if i watch a tv show streamed through any browser. If i try to watch a movie in WMP or PowerDVD 12 then i get no voice sound. I have the 5.1 speakers and the TB headset connected to a type of sound cable splitter so they can both be ran through the onboard sound and i don't have to unplug one to plug in the other as i switch between which one i use. The cable splitter to split the 5.1 speakers and headset came with the TB headset, removing it and just plugging in the 5.1 speakers into the onboard sound makes no difference.

I have also tried uninstalling the Realtek HD audio drivers for onboard sound and updated them with the newest and no difference. in the Realtek HD audio manager and in Windows sound settings for the speakers i have everything set to 5.1 speakers with no sound adjustments for the room i am in or anything else.

I have spent weeks trying to figure this out with no answer.

Does anyone have anything else i can try or any ideas at all? It would greatly be appreciated.
post #2 of 3
Thread Starter 
Nobody has any thoughts on what to try?
post #3 of 3
This sounds like it could be more a codec issue, virtualization or surround setup issue.
You're probably more knowledgable than me at this. But, as a quick check have you tried setting the output (in properties) to be a Stereo headset, rather than 5.1... (or even try 7.1).

What audio codecs are you using in WMP / PowerDVD ... I know if you're using CCCP / MPC is quite easy to check and adjust the Audio filters. I'd assume it's going to be using ffmpeg as the audio filter.

Also, is this only happening in Movies/via those 2 programs ? (Does surround sound in-game or on games work?)
 
Rena [A6-4400M]
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Rena [A6-4400M]
(12 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II 1090T [4.46GHz @ 1.472v] Gigabyte GA 790FXTA-UD5 [35C Ambient] Sapphire HD 6950 [Unlocked 1030/1500] Kingston HyperX [4x4GB / 1785MHz] 
Hard DriveHard DriveOptical DriveCooling
Mushkin Chronos Enhanced SSD [240GB] 9TB Storage Pioneer DVR-219L Corsair H100 [39C Idle/52C Load] 
OSMonitorKeyboardPower
Windows 8 x64 BenQ VW2420H Razer Blackwidow Antec CP850 
CaseMouseMouse PadAudio
Antec Twelve Hundred Sharkoon Fireglider Roccat Taito / Steelseries QcK C-Media CMI8738-MX - Videologic ZXR-500 
AudioAudioOtherOther
Logitech G930 Shure SRH240A Wacom Bamboo Pen and Touch Logitech Webcam Pro 9000 HD 
Other
Blue Microphones Snowflake USB Microphone 
CPUMotherboardGraphicsRAM
AMD A6-4400M Samsung NP355V5C-A05UK AMD Radeon HD 7520G Corsair Vengeance 8GB 1866MHz 
Hard DriveOptical DriveOSMonitor
Samsung 830 Series 64 GB Super Multi Dual Layer Windows 7 Home Premium 15.6” HD LED Display 
KeyboardCaseMouseAudio
Built in Samsung 355V5C Touchpad 3W Stereo Speaker (1.5W x2) 
CPUMotherboardGraphicsGraphics
Intel i7-3930k C2 Gigabyte Ga-x79-up4 XFX HD7970 3GB DD OC XFX HD7970 3GB DD OC 
RAMHard DriveCoolingOS
Kingston 4x4GB Beast Series 2400MHz Mushkin Chronos Deluxe 240GB Corsair H100i Fedora 
PowerCaseAudioOther
XFX 850W Pro Series NZXT Phantom 630 White Creative Soundblaster Recon3D Fatal1ty Professi... Bitfenix Spectre Pro (200mm | Red) x4 
OtherOtherOtherOther
Bitfenix Alchemy 6Pin PCIe Extension (Orange/Bl... Bitfenix Alchemy Braided SATA Cable (Red/Black) x6 Bitfenix Spectre Pro (140mm | Red) x1 Bitfenix Spectre Pro (140mm | Orange) x3 
OtherOtherOtherOther
Bitfenix Spectre Pro (120mm | Orange) x1 Bitfenix Hydra (Spectre Pro LED Controller) x1 Bitfenix Alchemy 24Pin ATX Extension (Orange/Bl... Bitfenix Alchemy 8Pin EPS12V Extension (Orange/... 
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Bitfenix Alchemy 8Pin PCIe Extension (Orange/Bl... 
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