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OCN FrozenQ Reservoir Owners Club - Page 113

post #1121 of 2114
Im sure something is up, Alex is actually incredible at responding in a timely manner, he could be on vacation or something, just be patient
post #1122 of 2114
Quote:
Originally Posted by wermad View Post

Is it a bay res or tube res?

My old D5 in the xspc bay res did make quite a bit of noise. The only thing soft between the res and the pump was the D5's o-ring. For a bay res, you might want to add some softening or dampening material to the case's bay cage/rails.

My koolance tube reservoir w/ DDC top base also made noises, so I ended up adding some padding to help with the noise thumb.gif

Thanks wermad for the recommendation I tried that also , but i also have the same exact setup in another case and not one ounce of sound , this is my second time having a issue with the mount , it being my third issue with the design already . Im not complaining really cause it work in one pc . But come on FrozenQ get your rma system working properly or im just going to talk to frozen cpu and tell them this is probably not the best company to recommend on there site, being frozen cpu backs quality stuff and services of this company's rma system is hurting cause lack of customer support
Edited by the_real_7 - 6/6/13 at 7:05pm
post #1123 of 2114
Almost a month since I sent my email frown.gif
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post #1124 of 2114
Quote:
Originally Posted by MusicalPulse View Post

Almost a month since I sent my email frown.gif

and if im behind you in line i got a long time to wait for sure , if it happens at all wth.gif
post #1125 of 2114
I didn't get an email response, but I did receive a refund (which I am happy about!)
So at least someone is paying attention even if they don't have time to respond to the emails tongue.gif
post #1126 of 2114
Hi, does anyone from FrozenQ visit this thread? I ordered a replacement cathode for a the Liquid Fusion Blue and some standard mounts. I ordered a green cathode just to see how it would look with the blue reservoir and it's been two weeks and it the order still shows as processing. Is there anywhere else to find these parts?

Update: I heard from them today and the item has finally shipped.
Edited by tinmann - 6/10/13 at 3:01pm
post #1127 of 2114
Still haven't heard anything bout mine. Been months now contemplating going to consumer affairs.
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post #1128 of 2114
I received tpday the X4 quad spiral reservoir I ordered last week from FrozenQ. I didn't test it yet, my wc parts are on their way soon.
I see a port on the top, What is it used for? Fill port/Inlet?
Did anyone tried using the bottom port as the intake? Does it in any way come in contact with cathode and cause damage?
post #1129 of 2114
Quote:
Originally Posted by the_real_7 View Post

Ive also sent out a email to FrozenQ @ frozenq@frozenqpcmods.com and no response am I using the correct email . this is the second reservoir Ive bought that Ive had to email them about . .
8 Days since email

Try and send me an email again. The frozenq@frozenqpcmods.com address is my personal one and I don't have any unattended to emails in my inbox. I know host gator migrated our accounts last week and we had some troubles but it didn't seem like I had a period where emails didn't come through. I was getting them pretty regularly.
Quote:
Originally Posted by MusicalPulse View Post

Almost a month since I sent my email frown.gif

Where did you send the email to and what was it about?
Quote:
Originally Posted by tinmann View Post

Hi, does anyone from FrozenQ visit this thread? I ordered a replacement cathode for a the Liquid Fusion Blue and some standard mounts. I ordered a green cathode just to see how it would look with the blue reservoir and it's been two weeks and it the order still shows as processing. Is there anywhere else to find these parts?

Update: I heard from them today and the item has finally shipped.

Did you get an email from one of our shop guys? I know for a fact the green lights had been on back order and you should have been informed of the delay.
Quote:
Originally Posted by pwnography6 View Post

Still haven't heard anything bout mine. Been months now contemplating going to consumer affairs.

If I recall, you needed the replacement set of caps? That RMA was processed and shipped quite some time ago. I can try and look for the info on it. It would have gone out first class which sometimes takes a bit. Pending how long ago it was shipped, I might send a new set expedited.
Quote:
Originally Posted by knanda View Post

I received tpday the X4 quad spiral reservoir I ordered last week from FrozenQ. I didn't test it yet, my wc parts are on their way soon.
I see a port on the top, What is it used for? Fill port/Inlet?
Did anyone tried using the bottom port as the intake? Does it in any way come in contact with cathode and cause damage?

The top is for a fill port. Ideally you should use the very bottom hole as an inlet, and a side port as an outlet, however, any configuration will work pending how you have your system set up.
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post #1130 of 2114
Quote:
Originally Posted by Frozen-Q View Post

The top is for a fill port. Ideally you should use the very bottom hole as an inlet, and a side port as an outlet, however, any configuration will work pending how you have your system set up.
So I don't need to remove the reservoir top for filling? I could just use a syringe to pour liquid into reservoir using the fill port right?
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