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Sound has stopped working recently.

post #1 of 23
Thread Starter 
My signature rig's sound is no longer working, all i get are occasional hisses from the speakers. I've uninstalled the device driver in win 7, let win 7 install a generic driver, reinstalled the driver from the disc, ive even gone as far as downloading the most up to date realtek hd audio driver for my board from asrock's website to no avail. both my front headphone jack and rear main audio output do NOTHING at all. I've also checked to see the motherboard connector for the HD audio is connected firmly and it is. I even went as far as to peer into the bios and make sure that the onboard HD audio is enabled by default as well as I've disabled the HD audio on both my video cards. The board is just 2 months old, and the website I bought it off of only honors it for 30 days. I've contacted asrock for some support and am crossing my fingers that I can rma. I know its probably easier to just buy a soundcard, but thats not the point. The point is is that this damn thing should work just fine as I've taken care to never drop or damage my computer in any way shape or form, and my year old msi 785gt-e63's onboard realtek audio works just fine in that second pc i built. Anybody have any thoughts?
 
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Beautiful HoRyzen
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post #2 of 23
I had the samething happen to me 2 mo ago on a friends computer they bought a ssd and asked me to install it and load the o from xp to 7 and the sound was working fine till I put the ssd in loaded 7 and all the drivers nothing I did made it work I ended up buying a sound card and installing it
post #3 of 23
Thread Starter 
i got so mad that i restored from the image i did when the system was essentially brand new and clear. still no audio. and i lost all my progress in games yet again. what the flip is this crap. its almost like a short because the audio connectors do recognize when a cord is plugged in.
 
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Beautiful HoRyzen
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post #4 of 23
Thread Starter 
im waiting on asrock to actually answer emails. it was working just fine till sunday night and now......no audio whatsoever!
 
Beautiful HoRyzen
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Beautiful HoRyzen
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corsair af120 corsair af 120 windows 10 pro 64 bit asus vw 246h 
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post #5 of 23
Quote:
Originally Posted by Dt_Freak1 View Post

im waiting on asrock to actually answer emails. it was working just fine till sunday night and now......no audio whatsoever!

Man, I know you're frustrated, but give them time. You only posted this thread 17 hours ago. Yours isn't the only support e-mail they have to answer.

Right click the "speaker" in the bottom right hand corner, and click "playback devices." Check to make sure it's not set your GPU as the playback device.
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Why upgrade?
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post #6 of 23
Thread Starter 
its listing as realtek hd audio
 
Beautiful HoRyzen
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Beautiful HoRyzen
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aoc 2236vw corsair k40 corsair rm750x corsair graphite 760t arctic white 
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post #7 of 23
Thread Starter 
picked up a creative labs extreme music sound card off ebay. wanted to go with a buy off here, but noone would answer pms and ive been without sound since sunday night and im tired of waiting to see what happens.
 
Beautiful HoRyzen
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Beautiful HoRyzen
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corsair af120 corsair af 120 windows 10 pro 64 bit asus vw 246h 
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MouseMouse PadAudio
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post #8 of 23
it will fix you right up
post #9 of 23
Thread Starter 
just wanted to post an update. the creative labs x-fi extreme music sound card i picked up off ebay is en-route and i FINALLY just today got a response from asrock tech support asking me to download the most recent driver directly from realtek for the hd audio. the funny thing is im sure its NOT driver related as i tried a reformat from when the system was just windows/drivers/antivirus protection from my system image and no sound still. plus i tried at least 3 device drivers as well before doing the reformat.....and still no audio so i doubt this driver direct from realtek will do anything. all i get are occasional pops from my speakers.
 
Beautiful HoRyzen
(19 items)
 
 
CPUMotherboardGraphicsRAM
Ryzen 7 1700x Gigabyte Auros ax370 gaming 5 gigabyte geforce gtx 1080 ti gaming Crucial Ballistix Tactical ddr4-3000 
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Seagate Barracuda 4TB crucial mx300 m2 Asus dvd rw corsair h100i 
CoolingCoolingOSMonitor
corsair af120 corsair af 120 windows 10 pro 64 bit asus vw 246h 
MonitorKeyboardPowerCase
aoc 2236vw corsair k40 corsair rm750x corsair graphite 760t arctic white 
MouseMouse PadAudio
corsair sabre rgb razer vespula altec lansing ocatne 7 
CPUMotherboardGraphicsRAM
Core 2 Duo g72gx-rbbx05 gtx 260m Nanya PC2-6400 
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G Skill 64 GB SSD Western Digital Scorpio Black HL-DVD-RW Windows 7 Home Premium 
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Razer Lachesis 4000 DPI Onboard Altec Lansing 
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Reply
 
Beautiful HoRyzen
(19 items)
 
 
CPUMotherboardGraphicsRAM
Ryzen 7 1700x Gigabyte Auros ax370 gaming 5 gigabyte geforce gtx 1080 ti gaming Crucial Ballistix Tactical ddr4-3000 
Hard DriveHard DriveOptical DriveCooling
Seagate Barracuda 4TB crucial mx300 m2 Asus dvd rw corsair h100i 
CoolingCoolingOSMonitor
corsair af120 corsair af 120 windows 10 pro 64 bit asus vw 246h 
MonitorKeyboardPowerCase
aoc 2236vw corsair k40 corsair rm750x corsair graphite 760t arctic white 
MouseMouse PadAudio
corsair sabre rgb razer vespula altec lansing ocatne 7 
CPUMotherboardGraphicsRAM
Core 2 Duo g72gx-rbbx05 gtx 260m Nanya PC2-6400 
Hard DriveHard DriveOptical DriveOS
G Skill 64 GB SSD Western Digital Scorpio Black HL-DVD-RW Windows 7 Home Premium 
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Razer Lachesis 4000 DPI Onboard Altec Lansing 
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post #10 of 23
good deal Im sure once you get the sound card all will be well
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