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My TH-10 arrived. Warning for those considering doing business with CASE LABS - Page 3

post #21 of 27
OP, you trickster you. biggrin.gif Here I was expecting something completely different than what was the reality, lol. My blood began to boil when i read the title, good to see I can put skill canon down.
post #22 of 27
Quote:
Originally Posted by LRRP View Post

I had all of the following happen to me while planning and ordering my case.
1. I had questions. Jim responded to them quickly.
2. I asked if a little custom work could be done for me. Jim said "can do" and they did it exactly as I asked.
3. I asked for a price quote on this work. Jim responded quickly with a more than fair price.
4. When I placed my order I forgot two brackets. Contacted CASE LABS to ask if they could be included with my shipment. They said "can do" and they did.
5. My case arrived extremely well packed with zero shipping damage.
6. My case is not exactly as I expected, it's better. Fit and finish are simply outstanding. Zero flaws and I mean none.
If I was to rate CASE LABS on a scale of 1 to 10 I could not possibly give them more than a 12.
WARNING! These day's one almost never encounters this level of quality and service. If you decide to do business with these people be prepared to have your expectation's exceeded.

I recently purchased a SM8 and sadly I got exactly the same level of service from Kevin:smile.gif Had you going there I hope, but seriously, I could not agree more with the OP.
Caselabs excel !!!!

Mark
post #23 of 27
Do the clips relax in tension after a few days of use? Mine are really tight, feel like I might bend the door releasing it. Also, I mounted the rubber feet in the wrong position so they are flush with the door, because it just looks cool, but some rubbing with the door. smile.gif That's what customizing is all about right? Doing it your way.

Wake up in the morning and walk into the office, the sun shining in on the M8 and I just stare in amazement, still not use to it. smile.gif

Had a low frequency hum coming from the video card, would go away when stopping the gpu fan. Completely went away by remounting the motherboard tray backplate. biggrin.gif
Edited by MeanBruce - 1/18/13 at 12:10pm
    
CPUMotherboardGraphicsRAM
Intel 3770K 5.2Ghz easy boot/validate, 5.0GHz C... Asus Maximus V Extreme Asus GTX760 Direct CU as placeholder, waiting o... Corsair Dominator GT 2X4GB 2133Mhz  
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Intel 520 120GB SSD two in RAID0 1.1GB/s read w... Asus 22X uninstalled XSPC RX360 v3 split-fin rad EK Supremacy EVO ni... Windows 8.1 Pro $39.99 download 
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Planar PXL2790MW 2560x1440 glossy 440cd/m2 brig... Happy Hacking HHKB Pro 2 black base Fujitsu/PFU... Corsair AX860 860watt hybrid silent to 65% load... CaseLabs Mercury S8 white interior black exteri... 
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Intel 3770K 5.2Ghz easy boot/validate, 5.0GHz C... Asus Maximus V Extreme Asus GTX760 Direct CU as placeholder, waiting o... Corsair Dominator GT 2X4GB 2133Mhz  
Hard DriveOptical DriveCoolingOS
Intel 520 120GB SSD two in RAID0 1.1GB/s read w... Asus 22X uninstalled XSPC RX360 v3 split-fin rad EK Supremacy EVO ni... Windows 8.1 Pro $39.99 download 
MonitorKeyboardPowerCase
Planar PXL2790MW 2560x1440 glossy 440cd/m2 brig... Happy Hacking HHKB Pro 2 black base Fujitsu/PFU... Corsair AX860 860watt hybrid silent to 65% load... CaseLabs Mercury S8 white interior black exteri... 
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post #24 of 27
Quote:
Originally Posted by StormX2 View Post

haha he tricked me

I expected to see a horror story lol

Glad to know that they Go the extra OCN mile!

got me too .

good job case labs! biggrin.gif
Týr
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Týr
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Samsung DVD-RW SATA Cooler Master Hyper 212+ pull config Windows 10 Shinhwa 22" 1080p 
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Shinhwa 22" 1080p Viewsonic 24" 1080p Corsair K70 RGB XFX XXX Edition 650w Modular 
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post #25 of 27
Quote:
Originally Posted by MeanBruce View Post

Do the clips relax in tension after a few days of use? Mine are really tight, feel like I might bend the door releasing it. Also, I mounted the rubber feet in the wrong position so they are flush with the door, because it just looks cool, but some rubbing with the door. smile.gif That's what customizing is all about right? Doing it your way.

Wake up in the morning and walk into the office, the sun shining in on the M8 and I just stare in amazement, still not use to it. smile.gif

Had a low frequency hum coming from the video card, would go away when stopping the gpu fan. Completely went away by remounting the motherboard tray backplate. biggrin.gif

The clips can be pretty stiff at first. You can use a small screwdriver and gently twist them apart (just a tiny bit) to lessen the pressure. Thanks! biggrin.gif
Zeus (X99)
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Green Hornet
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Toxic
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Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
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Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
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CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
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Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
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Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
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Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
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Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
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post #26 of 27
Quote:
Originally Posted by boogschd View Post

got me too .

good job case labs! biggrin.gif

Great! Thank you!! biggrin.gif
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
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post #27 of 27
Same experience as the orignal op when I was ordering my th10 and base the response to my emails was. Quick and very understanding. Just wasn't expecting to be delivered this soon here in the UK. Walked into work and 2 huge boxes were waiting for me. Not sure how I can drag them home, won't fit in the car lol
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