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Corsair Customer Service...Best Around

post #1 of 4
Thread Starter 
So pretty much with my 800D I had a problem with the power button on the case not working as intended. It uses a plastic spring which is pretty cheap so I report this problem to Corsair and see what they could do for me...they replace the entire front of my case at 0 cost to me. This did take them a while to get back to me but that's just amazing what they did for me. It's just amazing and I don't even have to send back the old front panel over just a plastic spring. I know Corsair already has good rep, I just had to share my story also smile.gif

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Be Rock Steady
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Be Rock Steady
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i7-2600K 4.7ghz @ 1.33 ASUS P8Z68 Deluxe Titan X Corsair Vengeance 16GB PC12800 DDR3 
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Corsair Force CSSD-F115GB Seagate 1tb Western Digital 3TB bare H100 
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Windows 7 Home Premium qnix kul es-87 Cooler Master Silent Pro M850 
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Corsair Obsidian 800D Razer Deathadder BE Schiit Audio Bifrost Uber Schiit Audio Lyr 2 
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post #2 of 4
Good to know. I can't decide if I want the 650d or the 500r as my new case. Switching from a HAF 932
    
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post #3 of 4
Their support is usually very timely and responds within a day or two, but as of the holiday season (and still, into this year) their support has taken some time to respond. Still, if I have ANY problem with my 650D or a customers case (usually 400r/500r's), they help me out and really put the value in the premium you pay for some of their products.
post #4 of 4
Quote:
Originally Posted by Gorgatron View Post

Good to know. I can't decide if I want the 650d or the 500r as my new case. Switching from a HAF 932

500R.
Need a doctor??
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Need a doctor??
(17 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i5-3570k Asus P8P67 Pro Asus GeForce GTX 460 Palit GeForce 9500GT 
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Kingston HyperX 2x2GB DDR3 1600 1TB Samsung Spinpoint F3 Samsung SH-S223C Cooler Master Hyper 212X 
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Windows 7 LG E2350T SteelSeries 7G FSP Aurum Gold 600W 
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X5 Raynor Tower G1 Razer Abyssus Razer Sphex Audio-Technica ATH-M50 
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Edifier M3300SF 
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