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(Reviewed) $400 2560x1440 IPS no-AG 90hz+ Achieva Shimian QH270 and Catleap Q270 - Page 128

Poll Results: Vote when your Achieva/Catleap monitor comes in.

 
  • 41% (232)
    Achieva QH270
  • 2% (12)
    Achieva QH270 (DOA / didn't recieve)
  • 8% (46)
    Achieva QH270 (Dead pixel(s) / flawed panel)
  • 40% (224)
    Catleap Q270
  • 1% (8)
    Catleap Q270 (DOA / didn't recieve)
  • 5% (33)
    Catleap Q270 (Dead pixel(s) / flawed panel)
555 Total Votes  
post #1271 of 4784
I see there's a white tempered glass Shimian up there now.
post #1272 of 4784
I asked dream-seller about my dead pixel (I though it was black but it seems to be able to show the color blue) and about the small amount of dust in my tempered glass Shimian and this is what he said:
"Dear ____________________,

Hi!
Thanks for your message.
By the way, sorry for the inconvenience with the product.
As we don't open your product box and check it before dispatching, we are sorry to hear that.

Let me introduce you the regulation about this product in Korea. We contacted the manufacturers of this monitor and they answered back to us as the following story.

About the dead pixel, up to 10 pcs of dead pixel, manufacturers of monitors in Korea don't replace the monitor with dead pixel with a new replacement. It's a part of law in Korea. We are really sorry for this inconvenience.

And QH270-IPSB tempered glass monitors are mostly used at PC rooms in Korea. Monitors at PC rooms are used for PC games, and to PC gamers, dust inside the glass is not a big problem to play computer game. So the owners of PC rooms don't care much about dust in monitor glass and therefore, manufacturers don't have any regulation with the dust in monitors and they don't take return back the product with dust. Sorry for this inconvenience.

Again, we are sincerely sorry for this inconvenience. We'll wait for your reply. Please send a message back to us. If you have any further question, please feel free to ask. Or, if you have any other idea, please tell us. We'll listen to it. We'll try our best to help you out as far as we can. Thanks in advance.

Best Regards,

- dream-seller"

I honestly wasn't even planning on returning the monitor because of the dead pixel. It bothers me very little. Unlike being a bright blue dot in the middle of my screen, the dead pixel is black and the high ppi makes it barely noticeable. in fact, I only see it when browsing.

EDIT: It still saddens me that I'll be stuck with a black dot near the middle of my monitor since I had as much of a chance as anybody to get a flawless one but ended up with a flawed monitor. Who knows, maybe the dead pixel will go away after a while or one day I'll take the thing apart and try to massage the area around the pixel and see if anything happens.
Edited by CrazzyRussian - 3/6/12 at 9:33pm
post #1273 of 4784
^^ That is a bad response...
post #1274 of 4784
Quote:
Originally Posted by L D4WG View Post

^^ That is a bad response...

It's not a bad response at all. There's a risk involved with these monitors. Their dead pixel count before they replace/repair is a little higher, but different standards for different companies. If we were going to get the same coverage as some brands like Dell or HP, we'd be paying a lot more for those extras.

Side question: I know that some have ordered the Catleap with tempered glass but I don't think we have any actual photos. As soon as someone gets theirs, PLEASE post pics. I have a regular Catleap coming, but might take the risk for a tempered glass model.
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post #1275 of 4784
Quote:
Originally Posted by L D4WG View Post

^^ That is a bad response...

Honestly, most monitor companies have those same policies.. http://www.tested.com/news/we-uncover-the-dead-pixel-policies-for-every-major-lcd-maker/1337/
It's not uncommon to need 5-10 dead pixels before the manufacturer will replace it. The difference is that here, you can usually take the monitor back to the store for a no-questions replacement within 30 days. And dream-seller does show a 14-day return time for a refund.. it's just you have to pay for shipping.
post #1276 of 4784
Quote:
Originally Posted by CrazzyRussian View Post

I asked dream-seller about my dead pixel (I though it was black but it seems to be able to show the color blue) and about the small amount of dust in my tempered glass Shimian and this is what he said:
"Dear ____________________,
Hi!
Thanks for your message.
By the way, sorry for the inconvenience with the product.
As we don't open your product box and check it before dispatching, we are sorry to hear that.
Let me introduce you the regulation about this product in Korea. We contacted the manufacturers of this monitor and they answered back to us as the following story.
About the dead pixel, up to 10 pcs of dead pixel, manufacturers of monitors in Korea don't replace the monitor with dead pixel with a new replacement. It's a part of law in Korea. We are really sorry for this inconvenience.
And QH270-IPSB tempered glass monitors are mostly used at PC rooms in Korea. Monitors at PC rooms are used for PC games, and to PC gamers, dust inside the glass is not a big problem to play computer game. So the owners of PC rooms don't care much about dust in monitor glass and therefore, manufacturers don't have any regulation with the dust in monitors and they don't take return back the product with dust. Sorry for this inconvenience.
Again, we are sincerely sorry for this inconvenience. We'll wait for your reply. Please send a message back to us. If you have any further question, please feel free to ask. Or, if you have any other idea, please tell us. We'll listen to it. We'll try our best to help you out as far as we can. Thanks in advance.
Best Regards,
- dream-seller"
I honestly wasn't even planning on returning the monitor because of the dead pixel. It bothers me very little. Unlike being a bright blue dot in the middle of my screen, the dead pixel is black and the high ppi makes it barely noticeable. in fact, I only see it when browsing.
EDIT: It still saddens me that I'll be stuck with a black dot near the middle of my monitor since I had as much of a chance as anybody to get a flawless one but ended up with a flawed monitor. Who knows, maybe the dead pixel will go away after a while or one day I'll take the thing apart and try to massage the area around the pixel and see if anything happens.

You could try that, but if it doesn't work perhaps you could sell the monitor as-is for lower than you bought it, get most of your money back, and buy another one. Rolling the dice again, but hey, it's might be worth a shot depending on how much it bothers you. It's a fantastic monitor at literally half the price of anything you can get stateside, only difference is that it doesn't have a practical warranty. You could consider buying the 2nd monitor your "warranty"
post #1277 of 4784
Quote:
Originally Posted by quentin View Post

You could try that, but if it doesn't work perhaps you could sell the monitor as-is for lower than you bought it, get most of your money back, and buy another one. Rolling the dice again, but hey, it's might be worth a shot depending on how much it bothers you. It's a fantastic monitor at literally half the price of anything you can get stateside, only difference is that it doesn't have a practical warranty. You could consider buying the 2nd monitor your "warranty"

good suggestion. Only problem is I'm a 15 year old that takes months to make enough cash to buy myself a present like the Shimian monitor I bought just now. Also, I'll have to pay US shipping as well to ship the monitor to the buyer and I'n the end of everything I'll have an estimated a little over $300. Lose $100 for 1 dead pixel? What if that dead pixel goes away the next day? What if I suddenly experience a drop in vision and go from 20/20 to.... I don't know but you get the point. Hell, I'm sure if dream seller starts selling the same monitors but with a guaranteed 1 dead pixel for $100 less everybody here would be jumping on the monitors.
post #1278 of 4784
Just noticed the dates listed by Dreamseller for my second catleap - as someone posted above it appears he is group shipping his items. Mine was ordered March 5 and he told me it will ship March 7 with my tracking number to be active on March 8. If this is true, and based on my first monitor's shipping timeline, I should have in hand Monday, March 12 (my first one only took 3 days to get to my door - of course it was Saturday and my office was closed, but still it was Feb 29 order date, March 1 ship date, March 3 failed delivery date - I am in Nor Cal so you may have to wait!)
   
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post #1279 of 4784
if you're not happy with the product you received, return it.

the seller's description doesnt mention anything about an acceptable 5 dead pixel. these are the seller's own words "If it has some faulty in manufacturing process, we will exchange it or fix it for FREE.".

the seller will always try to cover his ass... regardless of what they say ebay will almost always side with the buyer.


then again this is the risk you take with these monitors. these sellers are not dell or hp who will cover a dead pixel. its up to the buyer whether they want to pay over a $100 shipping for a dead pixel.
    
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post #1280 of 4784
It's funny how cheap these things are in South Korea, yet we have only 3 companies that sell them in western markets and all at a high premium. The fact that not a single value brand has brought one to market tells me there's gotta be some kind of backroom exclusivity deals between LG and companies like Dell, Apple and HP regarding western markets.
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