Just thought I would add some more info about my buying experience with green-sum:
I ordered and paid last Friday the 9th.
I knew he was probably really busy so I just thought I would be the guy who stays patient for a change and wait for something to happen...
Well, as usual, that just got me relegated to secondary status.
By Tuesday, I still hadn't received tracking, so I contacted green-sum.
He said he would get it shipped and send the tracking within a day.
By Wednesday evening, a full day later, still no word. I then sent another message, offering a premium on a 2B. He was quick to reply that he cannot check serials.
Upon receiving this, I decided to cancel my order and wait and see. Green sum said okay, and he would refund "ASAP"
Now today, I check and no refund. I contact him and he says:
"Hi, this is ebay seller green-um.
We will cancel your transaction as your request, BTW, we need to
double check if the item is not sent to.
And then I will refund your payment fully.
Thank you."
I really don't feel like I am getting taken care of here. Any information or action I received from him was a direct result of me following up, rather then as a result of good customer service.
If you are okay with this style of doing business, then nothing to worry about, but if end up getting one of these, it will not be through him.
So now I just wonder when I get to have my cash returned, and will Paypal need to put a hold on it as well?
I ordered and paid last Friday the 9th.
I knew he was probably really busy so I just thought I would be the guy who stays patient for a change and wait for something to happen...
Well, as usual, that just got me relegated to secondary status.
By Tuesday, I still hadn't received tracking, so I contacted green-sum.
He said he would get it shipped and send the tracking within a day.
By Wednesday evening, a full day later, still no word. I then sent another message, offering a premium on a 2B. He was quick to reply that he cannot check serials.
Upon receiving this, I decided to cancel my order and wait and see. Green sum said okay, and he would refund "ASAP"
Now today, I check and no refund. I contact him and he says:
"Hi, this is ebay seller green-um.
We will cancel your transaction as your request, BTW, we need to
double check if the item is not sent to.
And then I will refund your payment fully.
Thank you."
I really don't feel like I am getting taken care of here. Any information or action I received from him was a direct result of me following up, rather then as a result of good customer service.
If you are okay with this style of doing business, then nothing to worry about, but if end up getting one of these, it will not be through him.
So now I just wonder when I get to have my cash returned, and will Paypal need to put a hold on it as well?
not suitable for dos
(13 items) |
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not suitable for dos
(13 items) |
