I noticed that Xoxide is new to OCN, so let's give them a warm welcome.
They have competitive pricing, pack well, and have great support. I've made several purchases from them and will soon be returning.
My latest order was for a Zalman Mic which I wasn't able to find for a good price anywhere. Newegg was out of stock, eBay was overpriced, and not even Amazon had it at the time! I sent in my order and paid with PayPal. Shipping was a fair price and the product itself was a great price. Here's the exact product I ordered: http://www.xoxide.com/zmmic1.html
Links from their websites make sense, which is nice when you're linking things. People know what they're about to click. lol
I sent my order in late at night and was sent an invoice instantly. Early next morning the product was shipped out and had the tracking information attached. Even though I ordered during the holiday season I received the product within a week (December 22nd @ night - Dec. 27th @ dawn). I like how each product has pictures taken from multiple angles which not every website does. The website is easy to browse and the checkout process is simple and painless.
If you haven't already made a purchase from Xoxide I would highly encourage you to! Try switching from your normal e-tailer and check these guys out.
Their pricing is great, their customer support is friendly and prompt, and I really enjoyed my buying experience there.
To Xoxide:
I spoke with Michael from online customer support just moments ago and asked him a few questions about the company itself. He's very knowledgeable and extremely friendly.
With his permission, I'm including what he said about Xoxide's Mission Statement since I couldn't find it on their website.
That's exactly what customers wants to hear; they like to know that they actually matter. With the way I receiced my answers to every single one of my questions, in great detail nonetheless, makes me believe that they really do want their customers to return, and speak about their shopping experience.
I hope you guys are willing to give this great little business a try. Hopefully they'll continue to grow as more people learn about them.
My rating: 5/5
They have competitive pricing, pack well, and have great support. I've made several purchases from them and will soon be returning.
My latest order was for a Zalman Mic which I wasn't able to find for a good price anywhere. Newegg was out of stock, eBay was overpriced, and not even Amazon had it at the time! I sent in my order and paid with PayPal. Shipping was a fair price and the product itself was a great price. Here's the exact product I ordered: http://www.xoxide.com/zmmic1.html
Links from their websites make sense, which is nice when you're linking things. People know what they're about to click. lol
I sent my order in late at night and was sent an invoice instantly. Early next morning the product was shipped out and had the tracking information attached. Even though I ordered during the holiday season I received the product within a week (December 22nd @ night - Dec. 27th @ dawn). I like how each product has pictures taken from multiple angles which not every website does. The website is easy to browse and the checkout process is simple and painless.
If you haven't already made a purchase from Xoxide I would highly encourage you to! Try switching from your normal e-tailer and check these guys out.
Their pricing is great, their customer support is friendly and prompt, and I really enjoyed my buying experience there.
To Xoxide:
I spoke with Michael from online customer support just moments ago and asked him a few questions about the company itself. He's very knowledgeable and extremely friendly.
With his permission, I'm including what he said about Xoxide's Mission Statement since I couldn't find it on their website.
Quote:
Originally Posted by Michael From Xoxide
"To be honest we have some core values, but it's not a formal mission statement...
...basically everything revolves around exceptional customer service.
We want to exceed customer expectations when it comes to filling their order.
We want to demonstrate our expertise that isn't available through mega-retailers.
We want to please the customer with every interaction and deal with any issues promptly, courteously, and make sure they are more than satisfied."
"To be honest we have some core values, but it's not a formal mission statement...
...basically everything revolves around exceptional customer service.
We want to exceed customer expectations when it comes to filling their order.
We want to demonstrate our expertise that isn't available through mega-retailers.
We want to please the customer with every interaction and deal with any issues promptly, courteously, and make sure they are more than satisfied."
That's exactly what customers wants to hear; they like to know that they actually matter. With the way I receiced my answers to every single one of my questions, in great detail nonetheless, makes me believe that they really do want their customers to return, and speak about their shopping experience.
I hope you guys are willing to give this great little business a try. Hopefully they'll continue to grow as more people learn about them.
My rating: 5/5





