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please help me fix this error

post #1 of 3
Thread Starter 
Hi. Im new here, someone said i should check this site out and someone here could help me out with my problem. A few days ago i wanted to make a system backup on my net book which I've never done before, i have windows 7, and i was keep getting an error.
The error read:
Quote:
Windows backup failed while trying to read from the shadow copy on one of the volumes being beacked up. Please check in the event logs for any relevant errors.

Error code: 0x81000037
I think I fixed the error but now I'm getting a different error and cannot seem to figure how to fix it.
my new error reads:
Quote:
Check your backup:


the operation failed due to device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK/R on the source or destination volume, and then retry the operation.
Deatials: the request could not be performed because of an I/O device error.
Erroe code: 0x8078012D

Now I'm trying to make the backup on my external drives, and I know my drives have no problem with it. can someone give me advise on how to fix this error?
post #2 of 3
there are a few things to try in the(link) thread below , seems pretty common. im gonna keep looking around but try some of these in the meantime.

-try disabling AV software
-try renaming the backup disc to E:/WindowsImageBackup or whatever drive your backup is on.
-check services related to windows backup are enabled, there is a how to in that link




http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-backup-fails-with-error-code-0x8078012d/c87171cc-dbef-45e3-bbe1-ef0d4050fe72
post #3 of 3
Thread Starter 
thanks for the response. I'll try doing it tomorrow and post again if I still get the error, or if i get a new error
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