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BSOD Help - Windows XP not booting

post #1 of 20
Thread Starter 
Hey there,
my parent's PC is having issues with booting into Windows. I get this BSOD. I apologize for the flash, it was a quick shot:
dsc00082uht.jpg

It is a rather old computer, still has a single core CPU, AMD Sempron 2600 or something like that, VIA integrated GPU, IDE HDD/IDE Optical drive.
This booting problem has started to happen after I updated avast anti-virus database and restarted the PC I got this problem.

The HDD contains certain word documents that are needed, so a clean OS installation is a little out of hand.

Thanks in advance

~A.T.
Navy Beast
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Brother's PC
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CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
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Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
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Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
Mouse Pad
N/A 
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post #2 of 20
Check this thread out from Avast it may be helpful.

http://forum.avast.com/index.php?topic=90733.0
Jango (Main Rig)
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Edward (HTPC)
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DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
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G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
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Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
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post #3 of 20
Hello! smile.gif

First thing I ask you do is boot into safe mode since you cannot boot into Windows itself. Once you're in safe mode. can you please navigate to C:/Windows/Minidump and zip / rar up your latest dump files? Once you've done that, please attach the zip / rar to your post by clicking the paperclip icon in the reply / post box.
post #4 of 20
"Driver_IRQL_NOT_LESS_OR_EQUAL" usually indicates a problem with the RAM. Try using just one stick of RAM.
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Main Rig
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Intel i7-3770 MSI B75MA-P45 ASUS GTX 660 Ti DirectCU (2GB DDR5) 16GB of RAM (4x4GB) 
Hard DriveOptical DriveCoolingOS
2x1TB HDD (Seagate and Western Digital) ASUS DVD-RW Stock Cooling Windows 7 
MonitorKeyboardPowerCase
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post #5 of 20
Thread Starter 
It has 1GB RAM, so I am not sure if it 2x 512MB or just 1GB stick.

I will have a look into safe mode later on today, as I am currently away.
Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
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N/A 
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Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
Mouse Pad
N/A 
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post #6 of 20
Sounds good! I'll be awaiting the dumps!
post #7 of 20
Thread Starter 
I try booting via safe mode but I get this message

Windows could not start because the following file is missing of corrupt:
C:\Windows\system32\config\system

YOu can attempt to repair this file by starting windows setup using the original CD ROM

What should I do now?
Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
Mouse Pad
N/A 
  hide details  
Reply
Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
Mouse Pad
N/A 
  hide details  
Reply
post #8 of 20
Your Windows installation is corrupt, have you tried repairing it with the OS installation disk as it has recommended?
post #9 of 20
Thread Starter 
No, I didn't do that yet. I think I have a disk from my dad's laptop. Might give it a try.
Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
Mouse Pad
N/A 
  hide details  
Reply
Navy Beast
(14 items)
 
Brother's PC
(13 items)
 
 
CPUMotherboardGraphicsRAM
[INTEL] Core i7 3770K @ 4.5 GHz w/ 1.225V [ASUS] P8Z77-V [GIGABYTE] GTX 670 Windforce Edition [CORSAIR] Vengeance 8GB 1866MHz CL9 
Hard DriveHard DriveOptical DriveCooling
[Intel] 520 120GB [WD] Green 1TB SATA II [SAMSUNG] SH-222BB [NOCTUA] NH-U12P-SE2 
OSMonitorKeyboardPower
[MICROSOFT] Windows 7 Ultimate 64 Bit [ASUS] VH242 24" 1920 x 1080 [BENQ] A800  [CORSAIR] AX750 
CaseMouse
[NZXT] Switch 810 Microsoft Windows Optical Mouse 
CPUMotherboardGraphicsRAM
[AMD] Athlon II x2 240 @ 3.0GHz [MSi] 785GM-E51 [MSi] AMD Integrated HD 4200 Kingston 2 x 2GB DDR3 Dual Channel @ 1064MHz 
Hard DriveOptical DriveOSMonitor
Western Digital Caviar Green 1TB SATA 2 BENQ DVD DD DW1640 ATA Device IDE Windows Ultimate 64 Bit ASUS VH242 24" 1920 x 1080 
KeyboardPowerCaseMouse
Microsoft USB Digital Media Keyboard (IntelliType) Eurocase 400 watt Eurocase Middle Tower 5425 (no case fans) Microsoft USB Wheel Mouse Optical (IntelliPoint) 
Mouse Pad
N/A 
  hide details  
Reply
post #10 of 20
Keep me updated.
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