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30-inch monitor stuck/dead pixel "nightmare" (ZR30w) - Page 5

post #41 of 117
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Do you guys think it would be dick of me to send a monitor back for 1 stuck pixel?
The first one that I got (my new 30-inch) had two stuck pixels and the replacement they sent me has one.

I'm debating whether or not to ask for another one...
It's just that a stuck pixel sticks out so much to me. frown.gif
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post #42 of 117
Quote:
Originally Posted by Evil Penguin View Post

Do you guys think it would be dick of me to send a monitor back for 1 stuck pixel?
The first one that I got (my new 30-inch) had two stuck pixels and the replacement they sent me has one.
I'm debating whether or not to ask for another one...
It's just that a stuck pixel sticks out so much to me. frown.gif

I would send it back. I have the exact same monitor. If you are going to spend this kind of money and its covered under warranty I would send it back until I was completely satisfied.

I got mine open box from newegg. Came in perfect shape. Honestly looked like it hadn't been opened.

edit: how is the customer service? Every where I read they treat this monitor as a business division and the customer service is great
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post #43 of 117
Thread Starter 
Quote:
Originally Posted by Hogwasher View Post

I would send it back. I have the exact same monitor. If you are going to spend this kind of money and its covered under warranty I would send it back until I was completely satisfied.
I got mine open box from newegg. Came in perfect shape. Honestly looked like it hadn't been opened.
edit: how is the customer service? Every where I read they treat this monitor as a business division and the customer service is great
So... if you were to look at a pure black picture, you wouldn't spot any bright pixels?
That's easiest way to spot them.

I'm going to ask for another monitor, but I'm worried that the replacement might be even worse.
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post #44 of 117
yeah if I were to look at a pure black picture it would be black no stuck pixels. I did all those test the first day I got it since it was a open box. thumb.gif
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post #45 of 117
Thread Starter 
Quote:
Originally Posted by Hogwasher View Post

yeah if I were to look at a pure black picture it would be black no stuck pixels. I did all those test the first day I got it since it was a open box. thumb.gif
Lucky...
I really, really hope the third one is okay.
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post #46 of 117
only thing I noticed on mine is there is a little play or movement between the bezel and the glass on the top right of the monitor. I mean like 1 mm but its there. Say a few video of others with this and all say it's normal. Does yours do that?
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post #47 of 117
Thread Starter 
Quote:
Originally Posted by Hogwasher View Post

only thing I noticed on mine is there is a little play or movement between the bezel and the glass on the top right of the monitor. I mean like 1 mm but its there. Say a few video of others with this and all say it's normal. Does yours do that?
Yup, top right and bottom center.

Also, HP is sending me another unit overnight.
Wish me luck. redface.gif
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post #48 of 117
Good luck. Are they over nighting it before you send the current one back? If so that's pretty awesome
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post #49 of 117
Thread Starter 
Quote:
Originally Posted by Hogwasher View Post

Good luck. Are they over nighting it before you send the current one back? If so that's pretty awesome
I believe so.
They didn't say I had to send my 1st or 2nd unit in before they ship the 3rd.
I'm going to ship off the 1st unit regardless tomorrow (Wednesday).
I'm very tempted to try out 3 x 30" eyefinity in portrait mode (4800x2560 res?). thinking.gif
Edited by Evil Penguin - 2/29/12 at 2:30pm
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post #50 of 117
Quote:
Originally Posted by Evil Penguin View Post

I believe so.
They didn't say I had to send my 1st or 2nd unit in before they ship the 3rd.
I'm going to ship off the 1st unit regardless tomorrow (Wednesday).
I'm very tempted to try out 3 x 30" eyefinity in portrait mode. thinking.gif

Oh I would!!!!! If you do for just a few minutes get a video up of it. I think three of them would be overwhelming but cool biggrin.gif
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