Originally Posted by Artev
I think that you two are creating a straw man with these posts; many people pointed out reasons other than what you're portraying here... for example:
it is not so much about price as it is about value. This is being marketed as a gaming machine and it has the look and name (alienware) to make people think they are buying an elite system when in fact, it is a mid/low level gaming PC that will be obsolete fairly quickly. Fully upgraded, this thing runs 1200+ dollars and still would suffer greatly in comparison of other pre-builts around that price. I just feel bad for people who are new to PC gaming that think they are spending around a thousand dollars on something they think will be incredibly awesome and then when the rubber hits the road, it is underwhelming and disappointing.
Basically, here's a question - if you had a friend or family member that saved up from their job or allowance and had 1000 dollars to spend on a computer, knowing this would their main and only PC for the next 3-4 years, would you recommend this system? or something else?
We aren't really. There are lots of people on OCN that are against anything that is pre-built desktop or console. It's super easy to go into many threads find proof.
As for the question in the quote. I would only do it if they asked me. But at the same time I would let them know up front that I will not be dropping everything I am doing to fix their problem regardless if I built it or not and that I will fix their problem when I feel like I have free time.
If a family member wants to spend their money on something, that's their problem not mine. Why should I care if they decide to spend 1000 on a pre-built?
Then there is also the time spent putting it together and trying to make it as idiot proof as possible such as security rights, making recovery partitions, recovery disk, setting up the acronis restore software and making sure it works right (cause it doesn't always), setting it up for remote access with both team viewer and log me in in the event either one goes down and I need to get in. Then there is all the updates AFTER the service pack install. And all the software that they will need like office, any burner software and dvd creation software in the event they want it.
So setting up a computer can take me half a day or more just getting everything right so that hopefully they won't complain within the next 3-6 weeks before they screw something up some how requiring me to fix it.
I don't want to have to deal with individual part warranties. Cause then that means I have to try to figure out what is causing the problem and hope that they kept all the receipts, booklets, cds in the mobo box like I tell people to but for some reason never listen. And if they do lose them then I have to drive to the store and attempt to get a copy of said receipt because I don't feel its my responsibility to hold on to their stuff. And then hope at the end of the day the MFG will RMA/exchange the product for me. And then hold on to their computer for about a week or more till I get their replacement part. I can't place the computer anywhere in my house except my room which I don't have a lot of space in there to begin with cause my parents want me to keep all computer related stuff in my room. And when your house has like 7 computers in there it tends to build up with boxes for each computer.
Where as if they get a prebuilt which automatically comes with a warranty. They call the 1800 number. Talk to a rep and will find out if it is covered under warranty. If it happens to not be then I'll come in and fix it.Edited by matty0610 - 2/20/12 at 6:08pm