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[No Bug - working as designed] Deleting/holding for moderation posts/threads does not lower post count - Page 3

post #21 of 51
Thread Starter 
Quote:
Originally Posted by SJHuddler View Post

This is actually how it's designed to work.  On the Huddler back end, nothing is hard-deleted, so everything is accountable for later on.  The posts/threads/forums that are deleted are just moved elsewhere or not visible.  Since they are still there, they count.  We've found across multiple sites that users tend to get way more upset when their post counts drop than when they stay the same.  As one user noted here "they still happened".  If a user who posted largely in a deleted area (say 3000 of 4000 posts), and that area is deleted, it's unfair to knock them down to a thousand posts or less.  The solution is not perfect, but it's what works most consistently across the platform, and is not a bug in the system.  

Hope that makes sense.

 

(also there is just the issue of user groups/permissions/awards and the act of re-tallying post counts with every deletion...kind of a lot of hassle)



I understand that. But from the user's point of view, how does Hudder justify a user being seen with 30 posts, but when you go to check, they only have 5 viewable?

 

Your bolded section; that's a flaw. Because for a user, they're not there. It doesn't matter for Staff or admins, since they have plenty of other wats of checking, but for the majority of this site, it's no longer visible, and shouldn't be counted.

 

I'm sorry, but it makes no sense whatsoever to me, and that explanation doesn't justify it for me.

 

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post #22 of 51

Correction on my part, I believe that since they were made, they count, as opposed to "are there" currently.  It's a matter of preference, and as this is a platform-wide function changing the way it works would necessitate we change it for everyone.  It's not something we can just change for OCN.  Sorry if it's confusing or not preferable in some cases, but it's not a matter of something being broken that I can ticket for a fix.  The admins can bring this up with their MSP (Nick) or you can ask for clarification on the next call, of course.

post #23 of 51
Quote:
Originally Posted by SJHuddler View Post

This is actually how it's designed to work.  On the Huddler back end, nothing is hard-deleted, so everything is accountable for later on.  The posts/threads/forums that are deleted are just moved elsewhere or not visible.  Since they are still there, they count.  We've found across multiple sites that users tend to get way more upset when their post counts drop than when they stay the same.  As one user noted here "they still happened".  If a user who posted largely in a deleted area (say 3000 of 4000 posts), and that area is deleted, it's unfair to knock them down to a thousand posts or less.  The solution is not perfect, but it's what works most consistently across the platform, and is not a bug in the system.  


Hope that makes sense.

(also there is just the issue of user groups/permissions/awards and the act of re-tallying post counts with every deletion...kind of a lot of hassle)

Fair enough, that's actually along the lines of what I was thinking... which is why the post count remained consistent even if a post was deleted.

Thankies ^^
    
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post #24 of 51
Thread Starter 
Quote:
Originally Posted by SJHuddler View Post

Correction on my part, I believe that since they were made, they count, as opposed to "are there" currently.  It's a matter of preference, and as this is a platform-wide function changing the way it works would necessitate we change it for everyone.  It's not something we can just change for OCN.  Sorry if it's confusing or not preferable in some cases, but it's not a matter of something being broken that I can ticket for a fix.  The admins can bring this up with their MSP (Nick) or you can ask for clarification on the next call, of course.



Already been added to my list for the next meeting. :)

 

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post #25 of 51

I've been a moderator on another forum before (vBulletin 3.8.*) and there was "soft-delete" and "hard-delete". The soft-delete hid the post from regular users but was visible to mods as a placeholder that said "This message has been deleted by [moderator's name]. Reason: ______ " If you wanted to you could expand the placeholder and undelete it. If a user had 1 post and it was deleted, their postcount would drop to 0 for both regular users and staff, but staff could still see all their posts by searching their post history. Hard-delete erased the post or thread from the database entirely and was permanent. This seems the most practical way to handle post/thread deletion and I assume it's similar on most other forum software including Huddler.

post #26 of 51
Malcolm: There is no hard delete on Huddler (as far as I'm aware) and when we were in vBulletin, it was disabled; soft delete only. (For accountability purposes.)
     
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post #27 of 51
Its definitely a bug that I had noticed as well.


I thought maybe it was because the posts were still viewable.


I just checked and they aren't at least as far as I can tell.
 
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post #28 of 51
Quote:
Originally Posted by Blitz6804 View Post

Malcolm: There is no hard delete on Huddler (as far as I'm aware) and when we were in vBulletin, it was disabled; soft delete only. (For accountability purposes.)


Makes sense. tongue.gif

post #29 of 51
hehe what he said worked with what I said

Post was made? well the Post was made, count goes up, nothing can change the fact that the post was infact made. regardless of what happend to it after the fact.

Like a racist Joke, No matter what happens to you after you lay it out, it was still Told.

reversing Post counts is like Reversing Mileage in an older car, its just Wrong!

Im just adamant about this.. What if Folding at Home decided to delete OCN because someone had a name they didnt approve of, would you be happy go lucky that your points were reversed because someone else did something stupid?



SJ Huddler, you guys using CW for tickets? if yes, good program love it here for Client Services/Sales
Edited by StormX2 - 2/23/12 at 7:47am
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post #30 of 51
Thread Starter 
Quote:
Originally Posted by StormX2 View Post

hehe what he said worked with what I said

Post was made? well the Post was made, count goes up, nothing can change the fact that the post was infact made. regardless of what happend to it after the fact.

Like a racist Joke, No matter what happens to you after you lay it out, it was still Told.

reversing Post counts is like Reversing Mileage in an older car, its just Wrong!


Im just adamant about this.. What if Folding at Home decided to delete OCN because someone had a name they didnt approve of, would you be happy go lucky that your points were reversed because someone else did something stupid?


Addressing the bold part.

 

But if someone came along after the joke was made, and the joke was no longer there, should the person judge the joke without it being available to them?

 

The system was always like that in vB; it was never complained about. No-one ever said deleted posts should count towards a user's post count. And the reasons given aren't really good enough (in my eyes) to justify the switch.

 

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