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[Released] PMs missing from vB OCN

post #1 of 15
Thread Starter 

Reproducibility:

Other people have complained about it, but I'm not certain how reliable that it.

 

Repro Steps:

Look through your inbox for PMs you had before we moved to Huddler, and you'll most likely be missing some old PMs.

 

Expected:

All PMs to be in my inbox.

 

Notes:

Confirming this bug has been difficult, due to the fact that if you send a PM but get no reply, it doesn't show up when you search for it.

 

However, before we moved to Huddler, I had backed up 40k PMs from vB. So, when you consider that many more were deleted, as well as quite a few conversations on Huddler since then, the total of my sent and inbox PMs now should be over 40k.

 

But, here's what I have instead:

Untitled.png Untitled2.png

 

That's a total of 27,528, well under what I should have.

 

URL:

http://www.overclock.net/messages/

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post #2 of 15

This is valid at least in some cases but it's apparently really complicated to fix due to the way PMs specifically migrate over; there's no strict ID matching.  There's a ticket (#7487) open but it's been a bit stale lately so I gave it a nudge.

post #3 of 15
Thread Starter 

Thanks. Anything I can do to help? Look up some specific PMs or something?

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post #4 of 15

He's got a bunch of data from coffeejunky already - that should be enough.  If he gets back to me needing more info, I'll ping you though, thanks for the offer thumb.gif

post #5 of 15
Thread Starter 

Cool. :)

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post #6 of 15
Okay, specifically there are currently 36099 PMs with empty content verified on OCN and this fix will restore 35832 of them. The remainder were empty on the originating OCN database. 230 of these are yours.

After speaking with the engineer working on this, it appears that what you're reporting is actually different than the ticket we are fixing. In other cases we had as examples, there was missing PM content, and you appear to be missing actual PMs, not just the content. That's a separate issue. My bad - I didn't realize there were two issues at work, here.

So for users like coffeejunky, who has content missing from PMs, that will all be restored. We're looking at your specific issue now.
Edited by SJHuddler - 2/29/12 at 4:24pm
post #7 of 15
Thread Starter 

Wait, you mean I'm gonna lose 230 of my PMs?

 

Aww... frown.gif

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Megadoomer
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post #8 of 15
No, it means that 230 in there somewhere are blank and we're restoring them. Sorry for the mix up!
post #9 of 15
Thread Starter 

Oh, that's cool.

 

Thanks SJ! :D

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Megadoomer
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post #10 of 15
Haha yeah sorry I just realized I worded that oddly.
Quote:
Okay, specifically there are currently 36099 PMs with empty content verified on OCN and this fix will restore 35832 of them. The remainder were empty on the originating OCN database. 230 of these are yours.

That should really read as "230 of these that we are restoring are yours", but it sounds the other way around the way I put it. redface.gif
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