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Look what Asus RMA did to my card! - Page 5

post #41 of 145
Thread Starter 
Didn't receive an email from Asus regarding an inventory update. As soon as I get a chance, I'll call them to work out getting another product.

Any ideas what I should try and get?
post #42 of 145
just go for the 7970, i mean inventory is dwiddling down on the 69xx series GG AMD thumbsdownsmileyanim.gif
post #43 of 145
Thread Starter 
I contacted Asus, again. This time I talked to Gerald, again. Basically, they don't have the card in stock! Instead of replacing the card, they want to try and repair it, again.

My thoughts:
Warning: Spoiler! (Click to show)
asdpoiasodasduaksljdkjd091u823klsjd;aksjdakljd

Edited by faMine - 3/16/12 at 1:25pm
post #44 of 145
Quote:
Originally Posted by faMine View Post

I contacted Asus, again. This time I talked to Gerald, again. Basically, they don't have the card in stock! Instead of replacing the card, they want to try and repair it, again.
asdpoiasodasduaksljdkjd091u823klsjd;aksjdakljd

Say no, and demand an equivalent spec card.
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post #45 of 145
Thread Starter 
I tried and he said it's not in their policy.
post #46 of 145
Quote:
Originally Posted by faMine View Post

I tried and he said it's not in their policy.

If it's not in their policy than what's going to happen when the second repair fails? You should tell him your going to file a complaint with the Better Business Bureau/ Consumer Affairs, I bet this changes their tune, you certain rights that you might even know about. Make a stand and let them know you are not going to rollover and let this go!
post #47 of 145
Honestly, if the issue is only the backplate being bent.... you realize that probably got hit in shipping and its not asus's fault.

As for the missing screw order them from ebay or go to recycling center and buy some cheap (1dollar) isa or pci video card and remove the screws from it and put them in the card.

If the card works perfectly why would you bother with this waste of time trying to get a new card over cosmetics.

I realize you are still in school and this is a big deal for you, but from my point of view, if you got a perfectly working card back aside the tiny issue of the backplate and 1 screw missing.... Just fix the problem and check your monitor cable if the screw is actually stuck on your connector.

I'm trying to be polite about this...
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post #48 of 145
Asus does it again mad.gif
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post #49 of 145
if you don't have "tools" to fix it.

http://www.ebay.com/itm/1pc-80mm-Mini-Red-Steel-Flat-Nose-Pliers-Beading-Jewelry-Making-Tool-ZE996-/110841000947?pt=LH_DefaultDomain_0&hash=item19cea373f3

look for something similar.

Metal can get bent its not the freaking end of the world. If the card works, you got absolutely noting to complain about, if it doesn't work, you got good reason to complain.
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post #50 of 145
Quote:
Originally Posted by EkseF View Post

if you don't have "tools" to fix it.
http://www.ebay.com/itm/1pc-80mm-Mini-Red-Steel-Flat-Nose-Pliers-Beading-Jewelry-Making-Tool-ZE996-/110841000947?pt=LH_DefaultDomain_0&hash=item19cea373f3
look for something similar.
Metal can get bent its not the freaking end of the world. If the card works, you got absolutely noting to complain about, if it doesn't work, you got good reason to complain.

if he can get a 7970 out of it, more power to him, other than that....waste of time...bend the metal back and move on
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