Overclock.net › Forums › Graphics Cards › NVIDIA › Anyone have experience RMA'ing with eVGA?
New Posts  All Forums:Forum Nav:

Anyone have experience RMA'ing with eVGA?

post #1 of 12
Thread Starter 
Does anyone have experience RMA'ing with eVGA and know if they return brand new cards?

I'm about to RMA my 560ti. Their instructions indicate they only want the card, without the packaging or accessories. I'm a little concerned this means the returned product will also be the card only, leaving me no way to know whether it's new or refurbed.

Thanks.
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
post #2 of 12
wait, so you are going to send them a used card and expect to receive a new one from them?

all sarcasm aside, you sent them a broken used card, and they are probably going to send you a working used (refurb) card.

i don't see whats wrong.
Small-Fry
(11 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
  hide details  
Reply
Small-Fry
(11 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
  hide details  
Reply
post #3 of 12
It will be a refurb
Yeyo
(16 items)
 
Scarface PC pics
(47 photos)
 
CPUMotherboardGraphicsRAM
i7 3770k ASRock Extreme 4 Gen 3 EVGA 670FTW Gskill Sniper Low Voltage Series 1.25v 16GB 
Hard DriveOptical DriveCoolingOS
Intel 80GB G2- OCZ 60GB- 1TB Asus BD combo Megashadow Deluxe Edition  Win7 
MonitorPowerCaseAudio
40" Insignia  Seasonic X750w Sleeved red Corsair 500r White Asus Xonar DGX 
  hide details  
Reply
Yeyo
(16 items)
 
Scarface PC pics
(47 photos)
 
CPUMotherboardGraphicsRAM
i7 3770k ASRock Extreme 4 Gen 3 EVGA 670FTW Gskill Sniper Low Voltage Series 1.25v 16GB 
Hard DriveOptical DriveCoolingOS
Intel 80GB G2- OCZ 60GB- 1TB Asus BD combo Megashadow Deluxe Edition  Win7 
MonitorPowerCaseAudio
40" Insignia  Seasonic X750w Sleeved red Corsair 500r White Asus Xonar DGX 
  hide details  
Reply
post #4 of 12
Yea they only give you Refurb units back, I have done 2 RMA's got great refurbs back from them.

I think every company gives out refurbs for RMA Purposes. Unless they don't make the card anymore.
Small wonder.
(18 items)
 
  
CPUMotherboardGraphicsRAM
6700k Asus Maximus VIII Impact EVGA 980Ti Classified G.skill Aegis 
RAMHard DriveHard DriveCooling
G.skill Aegis Samsung Evo 120gb Toshiba X300 Koolance 380i w/ Various WC goodness! 
OSMonitorMonitorKeyboard
Windows10 pro LG 34uc88-p Dell P2411H Varmilo  
PowerCaseMouseMouse Pad
Corsair AX750 Phanteks ENTHOO EVOLV ITX Logitech G502 <3 X-Trac Ripper XXL <3 
Audio
Kingston Hyper X Cloud II 
  hide details  
Reply
Small wonder.
(18 items)
 
  
CPUMotherboardGraphicsRAM
6700k Asus Maximus VIII Impact EVGA 980Ti Classified G.skill Aegis 
RAMHard DriveHard DriveCooling
G.skill Aegis Samsung Evo 120gb Toshiba X300 Koolance 380i w/ Various WC goodness! 
OSMonitorMonitorKeyboard
Windows10 pro LG 34uc88-p Dell P2411H Varmilo  
PowerCaseMouseMouse Pad
Corsair AX750 Phanteks ENTHOO EVOLV ITX Logitech G502 <3 X-Trac Ripper XXL <3 
Audio
Kingston Hyper X Cloud II 
  hide details  
Reply
post #5 of 12
Thread Starter 
Quote:
Originally Posted by macsters View Post

wait, so you are going to send them a used card and expect to receive a new one from them?
all sarcasm aside, you sent them a broken used card, and they are probably going to send you a working used (refurb) card.
i don't see whats wrong.

thanks for the replies.

i agree that makes sense. i'm a little more sensitive about it though because I was never given a new card in the first place. the "new" box had broken seals under the shrink wrap, and I've been having some issues with the occasional but serious screen distortion.
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
post #6 of 12
Quote:
Originally Posted by Acturater View Post

thanks for the replies.
i agree that makes sense. i'm a little more sensitive about it though because I was never given a new card in the first place. the "new" box had broken seals under the shrink wrap, and I've been having some issues with the occasional but serious screen distortion.

did you order it from newegg? a lot of the packages i receive from them have broken seals, recovered upc's, and other suspicious packaging. i never know what to think.
Small-Fry
(11 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
  hide details  
Reply
Small-Fry
(11 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
  hide details  
Reply
post #7 of 12
If the card was purchased within the last 30 days, it will be a new replacement.
jfreeZr
(11 items)
 
hadronGTX
(6 items)
 
 
CPUMotherboardGraphicsRAM
4770K @ 5.2GHz EVGA Z87 Classified EVGA GTX 980 ACX2 2666MHz CL12 DDR3 
Hard DriveCoolingOSMonitor
2x Samsung EVO RAID0 Phase Change Win8.1 64 Catleap 27" 2560x1440 110Hz 
PowerCaseAudio
EVGA SuperNOVA 1000 P2 Primochill Wet Bench Core3D + Sennheiser HD595 + iBasso Amp 
CPUMotherboardRAMHard Drive
Intel 3770K EVGA Z77 Stinger EVGA GeForce GTX 780 Ti ACX 2x Vertex3 SSD 480GB RAID0 
CoolingCase
Corsair H60 EVGA Hadron Hydro 
  hide details  
Reply
jfreeZr
(11 items)
 
hadronGTX
(6 items)
 
 
CPUMotherboardGraphicsRAM
4770K @ 5.2GHz EVGA Z87 Classified EVGA GTX 980 ACX2 2666MHz CL12 DDR3 
Hard DriveCoolingOSMonitor
2x Samsung EVO RAID0 Phase Change Win8.1 64 Catleap 27" 2560x1440 110Hz 
PowerCaseAudio
EVGA SuperNOVA 1000 P2 Primochill Wet Bench Core3D + Sennheiser HD595 + iBasso Amp 
CPUMotherboardRAMHard Drive
Intel 3770K EVGA Z77 Stinger EVGA GeForce GTX 780 Ti ACX 2x Vertex3 SSD 480GB RAID0 
CoolingCase
Corsair H60 EVGA Hadron Hydro 
  hide details  
Reply
post #8 of 12
Quote:
Originally Posted by EVGA-JacobF View Post

If the card was purchased within the last 30 days, it will be a new replacement.

seems fair. and there is your answer, op. good luck with the new card.
Small-Fry
(11 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
  hide details  
Reply
Small-Fry
(11 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k asrock Z68M-ITX XFX HD-697A-CNFC Crucial 2x4gb Ballistix 
Hard DriveHard DriveHard DriveOptical Drive
Crucial m4 64gb Sandisk Extreme 120gb WD Velociraptor 300gb LG DVD/CD burner 
CoolingPowerCase
Antec Kuhler 620 OCZ ZT 750 Lian-Li PC-Q08B 
  hide details  
Reply
post #9 of 12
Thread Starter 
Quote:
Originally Posted by macsters View Post

did you order it from newegg? a lot of the packages i receive from them have broken seals, recovered upc's, and other suspicious packaging. i never know what to think.

yep, purchased from newegg. i've given newegg good business for years but i feel they've been slipping lately.
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
post #10 of 12
Thread Starter 
Quote:
Originally Posted by EVGA-JacobF View Post

If the card was purchased within the last 30 days, it will be a new replacement.

2 months old but i'll be RMA'ing anyway (fingers crossed). I really appreciate the quick response and your presence on these forums. thumb.gif
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
My System
(11 items)
 
  
CPUMotherboardGraphicsRAM
core i7 3930k asus sabertooth x79 evga 560ti superclocked g.skill ripjaws 4x4gb ddr3 1600 
CoolingPower
corsair h100 coolermaster silent pro 1000w 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: NVIDIA
Overclock.net › Forums › Graphics Cards › NVIDIA › Anyone have experience RMA'ing with eVGA?