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Bluescreen Help!

post #1 of 23
Thread Starter 
I've been getting some random bluescreens for a while now,during some days they don't occur but in other days I get tons of 'em.
Here's a log from Bluescreen Viewer:
==================================================
Dump File : 021812-20997-01.dmp
Crash Time : 2/18/2012 10:05:26 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`07bcb028
Parameter 3 : 00000000`b62ea000
Parameter 4 : 00000000`81000135
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70600
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021812-20997-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7600
Dump File Size : 291,872
==================================================

I don't know what to do...
Someone please help me smile.gif
Oh and sorry if I posted in the wrong section.
dr00p's system
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post #2 of 23
I'm having that same problem. I don't know if it's a coincidence that me both have asus M4A series mobos or not.
post #3 of 23
Thread Starter 
It happens randomly,even when I'm playing some flash games or when I'm just leaving the PC idle,I don't know what might be causing it,the RAM,the GFX card,the mobo.. I honestly don't know and I can't find an answer anywhere...only clue is that it's related to hal.dll.
dr00p's system
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dr00p's system
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1TB WD Black Edition Optiarc DVD-RW Windows 7 x64 ACER x203h 20" Widescreen 
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post #4 of 23
Stop 0x00000124 is usually related to not enough volts on your CPU core - though I've found on my AMD Phenom II the CPU-NB voltage affected stablility too.

It would be helpful if you post your specs - IE PSU, Motherboard, RAM, CPU, CPU Cooler, Video card etc. It would also be good to tell us your settings, IE clock, mulitplier, cpu core voltage, Cpu NB voltage, RAM voltage, etc.

There is a guide on here which might give a helpful clue - http://www.overclock.net/t/935829/the-overclockers-bsod-code-list

:-)


Lesley x
post #5 of 23
PS - there is a guide on here which might give you a clue as to whats causing the BSOD -

http://www.overclock.net/t/935829/the-overclockers-bsod-code-list

:-)

Lesley x
post #6 of 23
It's called the idle bsod, are you overclocking using offset values? If so, the C2, C3 and Package C Support settings in your bios is speculated to be causing these 124BSOD's.
It might also be connected to PLL voltage being too low / high. But this is the most frustrating BSOD to get, since there is no definite answer to what causes it. Raising the vcore as Lesley said solved my 124 code. So give this a try first.
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post #7 of 23
Thread Starter 
I'm not overclocking at all,its all stock values and everything,and my specs are in my Sig. rig.
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dr00p's system
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Phenom II X6 1090t Black Edition @ 3.2 Ghz ASUS M4A87TD ASUS GTX 560ti DirectCU II 8GB A-Data XPG Gaming Series 
Hard DriveOptical DriveOSMonitor
1TB WD Black Edition Optiarc DVD-RW Windows 7 x64 ACER x203h 20" Widescreen 
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Trust Multimedia Keyboard FSP 700 Watt Aurum Series Aerocool VS-9W LG 3D-520 
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post #8 of 23
This is usually heat related, defective hardware, memory or even processor though it is "possible"that it is driver related (rare). Remove ALL power and reseat all cards, memory and cables (on both ends) - actually remove and replace - do not just snug. Make sure the system has adequate ventilation - add a small fan blowing into intakes. Carefully inspect the motherboard and other cards for damage.
post #9 of 23
Sorry, I didn't see your specs in your sig. :-) (I'll have to figure out how to do that for myself)

OK if everything is stock -it could still be voltage - some boards are better than others for setting the CPU voltages. I would manually set your Vcore to 1.3V (http://products.amd.com/en-us/DesktopCPUDetail.aspx?id=640) which should be very safe, as it's well within specs. I would set your CPU-NB 1.175V (this is the stock setting), Then test it to see if its more stable.

Its always worth getting HWMonitor and CPUz just to keep an eye on the voltages and CPU speeds. HWMonitor will also be good for watching your temps - it could be interesting to see what they are sitting at..

Let us know how you get on. :-)

PS - have you checked you have the latest BIOS for your board? http://uk.asus.com/Motherboards/AMD_AM3/M4A87TD/#download :-)
Edited by latelesley - 2/25/12 at 3:34am
post #10 of 23
Thread Starter 
Quote:
Originally Posted by K62-RIG View Post

This is usually heat related, defective hardware, memory or even processor though it is "possible"that it is driver related (rare). Remove ALL power and reseat all cards, memory and cables (on both ends) - actually remove and replace - do not just snug. Make sure the system has adequate ventilation - add a small fan blowing into intakes. Carefully inspect the motherboard and other cards for damage.

@Lesley here are my specs
Specs (Click to show)
AMD Phenom II X6 1090T
Windows 7 Ultimate Edition (Build 7600)
CPU Arch : 1 CPU - 6 Cores - 6 Threads
CPU PSN : AMD Phenom II X6 1090T Processor
CPU EXT : MMX(+), 3DNow!(+), SSE (1, 2, 3, 4A), x86-64, AMD-V
CPUID : F.A.0 / Extended : 10.A
CPU Cache : L1 : 6 x 64 / 6 x 64 KB - L2 : 6 x 512 KB
CPU Cache : L3 : 6144 KB
Core : Thuban (45 nm) / Stepping : PH-E0
Freq : 3210.69 MHz (200.67 * 16)
MB Brand : Asus
MB Model : M4A87TD
NB : AMD 870 rev 00
SB : AMD SB850 rev 40
GPU Type : NVIDIA GeForce GTX 560 Ti
GPU Clocks : Core 900 MHz / RAM 2100 MHz
DirectX Version : 11.0
RAM : 8192 MB DDR3 Dual Channel
RAM Speed : 668.9 MHz (3:10) @ 9-9-9-24
Slot 1 : 4096MB (10700)
Slot 1 Manufacturer : A-Data Technology
Slot 2 : 4096MB (10700)
Slot 2 Manufacturer : A-Data Technology


@K-62 I'll try that,but I don't think it's heat related since it happens even in Idle when the temps dont jump over 40 degrees Celsius MAX.
Edited by dr00p - 2/25/12 at 3:33am
dr00p's system
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1TB WD Black Edition Optiarc DVD-RW Windows 7 x64 ACER x203h 20" Widescreen 
KeyboardPowerCaseMouse
Trust Multimedia Keyboard FSP 700 Watt Aurum Series Aerocool VS-9W LG 3D-520 
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Benetton Formula 1 Racing 
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dr00p's system
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Phenom II X6 1090t Black Edition @ 3.2 Ghz ASUS M4A87TD ASUS GTX 560ti DirectCU II 8GB A-Data XPG Gaming Series 
Hard DriveOptical DriveOSMonitor
1TB WD Black Edition Optiarc DVD-RW Windows 7 x64 ACER x203h 20" Widescreen 
KeyboardPowerCaseMouse
Trust Multimedia Keyboard FSP 700 Watt Aurum Series Aerocool VS-9W LG 3D-520 
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Benetton Formula 1 Racing 
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