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Need help diagnosing a [possible] GPU issue

post #1 of 4
Thread Starter 
Trying to keep this concise:

In the past 3 days, my computer has, for lack of a better description, died without warning.

By that I mean, I will be doing something non-intensive [web browsing, writing a paper, etc] and it will just black out.

2/3 times it has sent my computer into a boot loop, only way to fix it was to unplug everything and then use my motherboard's power button to turn it back on. The other time there was a "popping" sound [this happened the other times as well] and then my screen just went black. The computer was still on though [fans spinning, all of the LED indicators on my motherboard on, etc]

I have set everything back to stock, cpu/gpu/memory/etc., and am now running OCCT [about 23 minutes in...temps are fine] to see if my GPU is the problem, but so far there aren't any errors.

I actually haven't had many problems with this rig so I'm having a lot of trouble pinpointing the issue. Any help or possible diagnosis would be greatly appreciated.
    
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CPUMotherboardGraphicsRAM
i5 4460 Gigabyte GA-H97M-D3H sapphire R9 290 Crucial Ballistix 1866mhz cas9  
Hard DriveHard DriveHard DriveCooling
WD caviar blue 1tb WD caviar black 500gb Samsung 840 Evo stock :^) 
OSOSMonitorMonitor
Windows 8.1 Ubuntu LG IPS 236v Asus 1080p IPS  
MonitorKeyboardPowerCase
Acer K272HUL Das Model S Ultimate Corsair TX750 Corsair 350D 
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Mionix Naos 3200 // Razer Deathadder  QcK xonar Dx 
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post #2 of 4
Quote:
Originally Posted by xPrestonn View Post

Trying to keep this concise:
In the past 3 days, my computer has, for lack of a better description, died without warning.
By that I mean, I will be doing something non-intensive [web browsing, writing a paper, etc] and it will just black out.
2/3 times it has sent my computer into a boot loop, only way to fix it was to unplug everything and then use my motherboard's power button to turn it back on. The other time there was a "popping" sound [this happened the other times as well] and then my screen just went black. The computer was still on though [fans spinning, all of the LED indicators on my motherboard on, etc]
I have set everything back to stock, cpu/gpu/memory/etc., and am now running OCCT [about 23 minutes in...temps are fine] to see if my GPU is the problem, but so far there aren't any errors.
I actually haven't had many problems with this rig so I'm having a lot of trouble pinpointing the issue. Any help or possible diagnosis would be greatly appreciated.

The bolded part above leads me to suspect that the problem is power-related.

 

More accurately put, as you could not turn on the computer via the case's power button on the front panel but were able to via the motherboard's power button, this highly indicates a problem with the case's Power/Reset button + the cabling leading to the motherboard.

 

The Power/Reset button assembly is probably faulty (eg having a shorting problem) and thus sends the PC in a boot loop.

 

Diagnostic step:-

Remove the Power and Reset of the front panel from the motherboard's headers. 

Use only the Power button of the motherboard to turn on.

If the problem goes away, then it is the case's fault.

 

msi front panel headers.JPG
 

 

 

post #3 of 4
Thread Starter 
Quote:
Originally Posted by windfire View Post

The bolded part above leads me to suspect that the problem is power-related.

More accurately put, as you could not turn on the computer via the case's power button on the front panel but were able to via the motherboard's power button, this highly indicates a problem with the case's Power/Reset button + the cabling leading to the motherboard.

The Power/Reset button assembly is probably faulty (eg having a shorting problem) and thus sends the PC in a boot loop.

Diagnostic step:-
Remove the Power and Reset of the front panel from the motherboard's headers. 
Use only the Power button of the motherboard to turn on.
If the problem goes away, then it is the case's fault.

512x340px-LL-636ef84c_msifrontpanelheaders.jpeg

 


Yep, i thought so too.

Now it doesn't matter what I use, boot loop is constant. I'm typing this from a different computer.

I've also ruled out the GPU as the issue-used a different one in my computer and no dice.

Because of the nature of the shutdowns I'm now suspecting my motherboard or power supply...thoughts? I'm sorta hoping it's my PSU since Corsair's customer service blows MSI's out of the water.... heh

edit: I also have my girlfriend's computer next to me so I'm attempting to swap parts and attempt to pinpoint the issue. I'm going to swap out PSU's and see if the problem persists. If it does I think I can safely say it's my [oh dear] motherboard. I'll update when I have a chance
Edited by xPrestonn - 2/26/12 at 12:28pm
    
CPUMotherboardGraphicsRAM
i5 4460 Gigabyte GA-H97M-D3H sapphire R9 290 Crucial Ballistix 1866mhz cas9  
Hard DriveHard DriveHard DriveCooling
WD caviar blue 1tb WD caviar black 500gb Samsung 840 Evo stock :^) 
OSOSMonitorMonitor
Windows 8.1 Ubuntu LG IPS 236v Asus 1080p IPS  
MonitorKeyboardPowerCase
Acer K272HUL Das Model S Ultimate Corsair TX750 Corsair 350D 
MouseMouse PadAudio
Mionix Naos 3200 // Razer Deathadder  QcK xonar Dx 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5 4460 Gigabyte GA-H97M-D3H sapphire R9 290 Crucial Ballistix 1866mhz cas9  
Hard DriveHard DriveHard DriveCooling
WD caviar blue 1tb WD caviar black 500gb Samsung 840 Evo stock :^) 
OSOSMonitorMonitor
Windows 8.1 Ubuntu LG IPS 236v Asus 1080p IPS  
MonitorKeyboardPowerCase
Acer K272HUL Das Model S Ultimate Corsair TX750 Corsair 350D 
MouseMouse PadAudio
Mionix Naos 3200 // Razer Deathadder  QcK xonar Dx 
  hide details  
Reply
post #4 of 4
Thread Starter 
Sorry for the early bump, but upon using my GF's psu, everything worked out fine.

It seems as though my corsair PSU [of all things] is the problem in this setup. :s

guess I'll send an email their way and I'll keep the thread updated.

Oh and I'll use the report feature to request this to be moved to power supplies smile.gif
    
CPUMotherboardGraphicsRAM
i5 4460 Gigabyte GA-H97M-D3H sapphire R9 290 Crucial Ballistix 1866mhz cas9  
Hard DriveHard DriveHard DriveCooling
WD caviar blue 1tb WD caviar black 500gb Samsung 840 Evo stock :^) 
OSOSMonitorMonitor
Windows 8.1 Ubuntu LG IPS 236v Asus 1080p IPS  
MonitorKeyboardPowerCase
Acer K272HUL Das Model S Ultimate Corsair TX750 Corsair 350D 
MouseMouse PadAudio
Mionix Naos 3200 // Razer Deathadder  QcK xonar Dx 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5 4460 Gigabyte GA-H97M-D3H sapphire R9 290 Crucial Ballistix 1866mhz cas9  
Hard DriveHard DriveHard DriveCooling
WD caviar blue 1tb WD caviar black 500gb Samsung 840 Evo stock :^) 
OSOSMonitorMonitor
Windows 8.1 Ubuntu LG IPS 236v Asus 1080p IPS  
MonitorKeyboardPowerCase
Acer K272HUL Das Model S Ultimate Corsair TX750 Corsair 350D 
MouseMouse PadAudio
Mionix Naos 3200 // Razer Deathadder  QcK xonar Dx 
  hide details  
Reply
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