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[Wired] Michael Dell: My PC Company Is ‘Not Really a PC Company’ - Page 4

post #31 of 42
dell stuff is pretty long lasting. My dad is still rocking on a dell Inspiron from 2005...lol
    
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post #32 of 42
Quote:
Originally Posted by White Fire View Post

Who buys a dell just to open it up and add more stuff?
Listen to _Gtech.

What, did you miss the point where I acknowledged what he said and agreed? My friend's dad is a hardware technician at a huge financial company. He's more than capable of building a PC. He just cba tongue.gif

Who buys a computer and doesn't try to upgrade it 2-3 years down the line? That's kinda how I make an bits of extra money while at university. Fitting (and generally picking) upgrades for friends and family that don't want to spend £700 on a new computer when half the time some more RAM and a good clean up is all that's needed.

I was just saying how people say Dell are good quality, when they're not unless you spend TOP money on them. You get a PC for £600 off them and the build quality isn't as good as a £1500 PC. While some of you may say "well, duh!" I say that's not how it should be. No matter the cost there should be every bit of effort gone into it. Not simply because a £1500 machine is more costly to deal with RMA's. God, I put pride into every machine I build. It takes me around 2-3 hours before I'm even turning the machine on and loading Windows because I'm tucking away every wire, sleeving cables. I know that's not a good business move (I'm not in business) but the point is Dell's PC's are not good quality. If they were good quality I doubt they'd be profitable. It's like, when I buy a new GPU. I don't care if it's a £300 Asus 580GTX DirectCU III or a £200 OEM PNY 580GTX. They should both last as long as one and other, they should both be good quality. You pay for the extras, not the build quality. Probably a crap analogy, but just the point I'm trying to make.

Dell are popular because they'll deliver 300+ PC's for an office or business and give bulk discounts. They don't make anywhere near their money from retail customers, which is why retail customers get shafted. Seriously. When you buy a Dell server costing around £40,000 you basically get a bloody hotline to their technicians! Whereas you try getting a straight answer out of a customer service assistant. They're trained not to give one (my ex used to work in call centres!)

Too long; didn't read? Dell make horrible quality PC's. Enough said.
Edited by Rubers - 2/28/12 at 9:33am
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post #33 of 42
I work internal IT for a major U.S. retailer, and almost every terminal we have at the IT support center and in the stores are dell.
For a store environment they hold up very well, and I can tell you most store associates don't know squat about computers nor are the terminals maintained correctly.

Get alot more calls complaining about the stores servers running slow, than actual issues with the terminals. If only associates understood that every thing on those terminals(every thing in the store for that matter) ran off the cloud and nothing ran off the machine its self.
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post #34 of 42
At work we only use Dell
post #35 of 42
Quote:
Originally Posted by DaClownie View Post

Was that on their personal line? Because their business stuff really is top notch. Reliability is beyond good, and replacement of parts if needed is literally, next day.

Inspirons through small-business orders. I've heard their business licenses are good but my mine were for personal, friends and family.
post #36 of 42
Quote:
Originally Posted by DaClownie View Post

I'm still rockin' a Latitude D600 from 2004 with a 1.6ghz pentium. That thing has been through hell and back and without a hiccup... I mean come on, the battery still holds a charge after 8 years! It's only about 1.5 hours, but still.

:C

My Packard Bell (Sig rig) only lasts 20 minutes on Power Saver. It's from 2008.

On topic:

So far, never had any problems with Dell. All the laptops I've had have worked almost flawlessly, at the exception of one that had an HDD failure.
Edited by WroLeader - 2/28/12 at 11:02am
 
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post #37 of 42
Quote:
Originally Posted by WroLeader View Post

:C
My Packard Bell (Sig rig) only lasts 20 minutes on Power Saver. It's from 2008.
On topic:
So far, never had any problems with Dell. All the laptops I've had have worked almost flawlessly, at the exception of one that had an HDD failure.

Do you leave it on charge a lot? I have a sony vaio that lasts literally seconds on battery power because I ruined the battery by charging it all the time.
post #38 of 42
Time is money.
post #39 of 42
Heh. I had a Dimension 4550. Took off the heatsink before I knew what I was doing, my friend told me to put toothpaste on because I was thermal pasteless. Worked for a year and a half, I still have that P4 2.4 single with an aftermarket FX5200 GPU. My Dell Studio 1558 I'm typing this on, though, is a cheap piece of junk with a plastic clamshell hinge that wiggles all over the place and makes a toothpick seem like a titanium rod. I've worked with some of their server stuff though, love that, and they obviously have great monitors. A lot of my friends use Inspiron laptops and those look great. Overall I'll give them an A-
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post #40 of 42
Quote:
Originally Posted by robwadeson View Post

dell stuff is pretty long lasting. My dad is still rocking on a dell Inspiron from 2005...lol

Hahaha, oh that's not old. My dad uses a 11 year old dell desktop. I actually use the speakers and monitor(as a secondary) from it. I have to say it must be pretty solid built because it is still rocking, despite the fact it really needs to be cleaned, the case is open right now as otherwise the fans make a ton of noise, but it does work.

I do have to commend dell on using really intense fans in their computers so that even when the general user has one and doesn't ever clean it, it still functions.
    
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