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3 monitors on a Radeon HD 5770. Problems - Page 2

post #11 of 23

 

Quote:
Originally Posted by pursuinginsanity View Post
 
I have no idea whether or not his drivers installed correctly, or not, but I've never used any sort of driver cleaner.

 

 

Quote:
Originally Posted by shadowbeh2 View Post

2. When i right click on my desktop and hit the CCC, it never comes up. but i do know that its the latest cause i installed it yesterday.
 


The above tells me driver did not install correctly.

 

To setup Eyefinity you need CCC.

 

 

Edit:

 

Do this after you fixed the drivers;

 

Monitor A = HP 2310m -----------> DVI --> DVI --> 5770
Monitor B = HP s2331 ------------> DVI --> DVI --> 5770
Monitor C = ASUS VS247H -------> DVI-DP Active Adapter --> 5770

 

If the above doesn't give you 3 displays, remove all monitors but this only;

 

Monitor C = ASUS VS247H -------> DVI-DP Active Adapter --> 5770

 

If it still doesn't work, swap the cables and monitor A & B with the adapter.

 

If still doesn't work, either your card DisplayPort or the Active Adapter is bricked/defect.

 

Make sure each monitor works at each own. Make sure all the cables are good by swapping them around with monitors and the active adapter.

 

Good Lucks.

 

 

Edit 2:

 

Delete this C:/WINDOWS/assembly/IcSharpCode.SharpZipLib

 

Then install Official Catalyst WHQL 12.1

 

The AMD Catalyst Control Center / AMD Vision Engine Control Center requires that the Microsoft .NET Framework SP1 be installed for Windows XP and Windows Vista. Without .NET SP1 installed, the AMD Catalyst Control Center / AMD Vision Engine Control Center will not launch properly and the user will see an error message.

 

 

Edit 3:

 

Did the adapter work with any of the monitors and cables?

Is the Catalyst Control Center working now?


Edited by Ken1649 - 2/29/12 at 2:27am
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post #12 of 23
Thread Starter 
Quote:
Originally Posted by Ken1649 View Post

Your drivers did not install correctly.

Try this first;

Uninstall your Catalyst then clean it with (turn off UAC to install)  Atiman Uninstaller v.6.3.1

Download and install Official Catalyst WHQL 12.1 http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx


The Adapter --> MiniDP to DVI Single Link Active Adapter? Your card has DisplayPort instead of Mini DisplayPort.
More info  --> 502 - Bad Gateway

All your monitors have DVI. Why must use D-Sub to DVI adapter?

i did all this.

i still cannot get CCC to come up
post #13 of 23
Thread Starter 
Quote:
Originally Posted by Ken1649 View Post





The above tells me driver did not install correctly.

To setup Eyefinity you need CCC.


Edit:

Do this after you fixed the drivers;
 
Monitor A = HP 2310m 
> DVI --> DVI --> 5770

Monitor B = HP s2331 
> DVI --> DVI --> 5770

Monitor C = ASUS VS247H 
> DVI-DP Active Adapter --> 5770
 
If the above doesn't give you 3 displays, remove all monitors but this only;
 
Monitor C = ASUS VS247H
> DVI-DP Active Adapter --> 5770
 
If it still doesn't work, swap the cables and monitor A & B with the adapter.
 
If still doesn't work, either your card DisplayPort or the Active Adapter is bricked/defect.
 
Make sure each monitor works at each own. Make sure all the cables are good by swapping them around with monitors and the active adapter.
 
Good Lucks.
 

Well its seems that the card or the adapter is broken. all the monitor wrok fine on their own, when connected dvi to dvi.

Edit: I reinstalled with deleting that file. still no luck. thinking about doing a full system restore to the factory state....
Edited by shadowbeh2 - 2/28/12 at 4:22pm
post #14 of 23

Did you get display or recognized with one monitor using active adapter in Windows Resolution? Or did the adapter work with any of the monitors and cables?

 

Is the Catalyst Control Center working now?

 

 

Edit:

 

It looks like a hardware issue, the card or the active adapter. Test the adapter in other system graphics card. If it works there, your 5770 has issue.

 


Edited by Ken1649 - 2/29/12 at 6:59am
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post #15 of 23
Thread Starter 
Quote:
Originally Posted by Ken1649 View Post

Did you get display or recognized with one monitor using active adapter in Windows Resolution? Or did the adapter work with any of the monitors and cables?

No, I could not get any monitor to work, with the displayport adapter.
Quote:
Originally Posted by Ken1649 View Post

Is the Catalyst Control Center working now?

Still no luck.
post #16 of 23
Hello, I've been following your forum activity as I have extremely similar issues.

I have the XFX HD5970 BE Limited card - it has 6 MiniDP outputs. I'm trying to run (3) 30'' (DVI Only) monitors at max resolution (2560x1600 each).

While I've been able to get all 3 monitors running, they're very unstable - I've gotten the error you got (DisplayPort Link Failure) along with another error about "DisplayPort Low Power Mode".

Because of my resolution, I need to use Accell Dual Link active MiniDP to DVI adapters, of which I have 3.

I was at first concerned about USB power constraints, so I powered 2 of the 3 with external wall-power to USB connectors... but it didn't resolve any of the issues, so I'm assuming it's not actually power related for now.

I disconnected 1 monitor, and plugged in two of them one at a time. I manged to get two of them running at max res... BUT... whenever I "tax" the video card in some way (i.e. I downloaded and played an HD film clip to test it) there is flickering, and sometimes instability where the screen will go black, pause, and come back.

Clearly, something about driving a lot of frames is causing a bottleneck/instability of some kind.

Because the card I have is supposedly extremely capable (not to mention cost $900), I'm for the moment assuming the card IS ABLE TO DRIVE the displays... since ATI rates (and advertises) it as such.

I have to then blame the adapters. I have realized from forum reads that Accell apparently has a firmware fix posted on its website... but unhelpfully requires that you contact them first. Since it's Saturday I'll have to wait until Monday to get access to it (assuming they oblige easily).

They claim on their site the Firmware fixes issues regarding flickering, blacking out, instability, etc., but I've read on other forums that for some these firmware fixes did NOT resolve their issues.

I noticed that of my 3 adapters, 2 share the same firmware sticker on their USB wires, since I bought them at the same time. The 3rd one, which I bought more recently, has a different (more recent) firmware number.

I thought of testing the newer one independently, but then realized it would make no difference EVEN IF the newer firmware did actually fix the issues, since the issues are related to the driving of more than 1 display... so I still have to run an adapter with the older firmware.

At this point I'm very frustrated... not to mention despondent that at about $100 EACH... these 3 adapters are looking increasingly useless. I'm shocked ATI approved them with their own sticker... if even under completely stock and advertised conditions... they cannot function properly.

I'm on Win7x64k and latest Catalyst/ATI drivers. Of note - while there are certain complexities regarding passive adapters posted on the ATI website, there are, paraphrasing, "NO LIMITATIONS TO EYEFINITY SETUPS WHEN USING ACTIVE APPROVED ATI ADAPTERS".

This of course... is why I bought $300 worth of adapters from Accell in the first place... as I imagine was the case with everyone else who did so...

If indeed, this doesn't work... I'm going to look to ATI to make this right. They shouldn't brand products with their name/logo unless they have actually tested it... Running (3) 30'' non-miniDP monitors on the card... is actually even LESS taxing than what it supposed CAN do... which is run (6) 30'' displays at max resolution...

Sorry I couldn't offer any help, just thought it'd be helpful to see you're not alone with the problem.
post #17 of 23
Thread Starter 
Well im glad im not alone in this.

I would be perusing a solution more actively but im getting close to finals at university and dont exactly have the time.

Personally, i think i am just going to use my 3rd monitor for my laptop until i purchase a new graphics card, as my 5770 wouldnt be able to do anything great with eyefinity anyway.
post #18 of 23

 

Quote:
Originally Posted by TheCommissar View Post

Hello, I've been following your forum activity as I have extremely similar issues.

I have the XFX HD5970 BE Limited card - it has 6 MiniDP outputs. I'm trying to run (3) 30'' (DVI Only) monitors at max resolution (2560x1600 each).

While I've been able to get all 3 monitors running, they're very unstable - I've gotten the error you got (DisplayPort Link Failure) along with another error about "DisplayPort Low Power Mode".

Because of my resolution, I need to use Accell Dual Link active MiniDP to DVI adapters, of which I have 3.

I was at first concerned about USB power constraints, so I powered 2 of the 3 with external wall-power to USB connectors... but it didn't resolve any of the issues, so I'm assuming it's not actually power related for now.

I disconnected 1 monitor, and plugged in two of them one at a time. I manged to get two of them running at max res... BUT... whenever I "tax" the video card in some way (i.e. I downloaded and played an HD film clip to test it) there is flickering, and sometimes instability where the screen will go black, pause, and come back.

Clearly, something about driving a lot of frames is causing a bottleneck/instability of some kind.

Because the card I have is supposedly extremely capable (not to mention cost $900), I'm for the moment assuming the card IS ABLE TO DRIVE the displays... since ATI rates (and advertises) it as such.

I have to then blame the adapters. I have realized from forum reads that Accell apparently has a firmware fix posted on its website... but unhelpfully requires that you contact them first. Since it's Saturday I'll have to wait until Monday to get access to it (assuming they oblige easily).

They claim on their site the Firmware fixes issues regarding flickering, blacking out, instability, etc., but I've read on other forums that for some these firmware fixes did NOT resolve their issues.

I noticed that of my 3 adapters, 2 share the same firmware sticker on their USB wires, since I bought them at the same time. The 3rd one, which I bought more recently, has a different (more recent) firmware number.

I thought of testing the newer one independently, but then realized it would make no difference EVEN IF the newer firmware did actually fix the issues, since the issues are related to the driving of more than 1 display... so I still have to run an adapter with the older firmware.

At this point I'm very frustrated... not to mention despondent that at about $100 EACH... these 3 adapters are looking increasingly useless. I'm shocked ATI approved them with their own sticker... if even under completely stock and advertised conditions... they cannot function properly.

I'm on Win7x64k and latest Catalyst/ATI drivers. Of note - while there are certain complexities regarding passive adapters posted on the ATI website, there are, paraphrasing, "NO LIMITATIONS TO EYEFINITY SETUPS WHEN USING ACTIVE APPROVED ATI ADAPTERS".

This of course... is why I bought $300 worth of adapters from Accell in the first place... as I imagine was the case with everyone else who did so...

If indeed, this doesn't work... I'm going to look to ATI to make this right. They shouldn't brand products with their name/logo unless they have actually tested it... Running (3) 30'' non-miniDP monitors on the card... is actually even LESS taxing than what it supposed CAN do... which is run (6) 30'' displays at max resolution...

Sorry I couldn't offer any help, just thought it'd be helpful to see you're not alone with the problem.


Out of curiosity, which 2560x1600 are you using with NO native DisplayPort?

 

I have 5970 4GB with 6 mini DisplayPort.

 

Your issue is more like driver issue; Flashplayer with hardware acceleration. Try to disable hardware acceleration. It will fix the flickering.

 

Yes, to drive 3x 2560x1600 = 12,2880,000 pixels need strong CPU and motherboard with minimum PCIe x16.

 


Edited by Ken1649 - 3/2/12 at 9:33pm
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post #19 of 23
I have 2 LG 30'' W300H monitors and 1 older Samsung 30'' 305T. They only have DVI ports.

I have basically the same card as you.

Interesting you say that. I'll definitely look into it - but how would you explain the "DisplayPort Link Failure" error messages I was getting though? Accell claims they have a firmware upgrade as I mentioned... I'm just worried since people online have said either it doesn't help... or in fact the adapter had the latest firmware when they bought the device already....

Yes the card is in the x16 slot, verified that.

And the rest of the machine is fine... Corei7-975ee, 24GB RAM, 1600W PSU.
post #20 of 23

It's either the MiniDP-To-DVI-Dual-Link Active Adapter is defect or it's not firmly inserted. It happens all the if you let the cable and adapter to hold on the MiniDisplayPort and sagging from the weight.

 

Easy way to test is, test each of the adapter by itself with one monitor and swap the cables around. It could be the cables too. The DVI-Dual-Link pins (female) are very delicate. One pin is not making proper contact will result in what you describe.

 

If it's defect, it will give you adapter link failure constantly not intermittently. It either work at its rated spec or don't. Not something in between.

 

Edit:

 

If you really want to test your overclock stability, test it with high resolution. You can pass anything prime95, OCCT, IBT, etc. But high resolution will definitely catch it. Including your RAM overclock.


Edited by Ken1649 - 3/3/12 at 12:46am
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