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Artifacts with Eyefinity

post #1 of 6
Thread Starter 
Today, my monitors came in, and I hooked them up. I also got a DisplayPort to DVI adapter, which i'm connecting one of my monitors with. The monitor with the converter, however, has red dots all over it. I know it's not a monitor problem, because I plugged it into a DVI port, and it worked. I also don't think it could be drivers because it happens at the POST screen. I also updated to the latest drivers.

Right now, I think that it is a bad converter, but I can't be sure. I can't test if it is the DP on the card, because I don't have a native DP monitor.

What are my options?
Thanks

EDIT: This is the adapter i'm using
http://www.newegg.com/Product/Product.aspx?Item=N82E16814999030
Edited by Jtvd78 - 2/29/12 at 5:12pm
post #2 of 6

2 options (at least):-

 

1) If the other two monitors also have DVI input, try connecting both with the Sapphire adapter cable.  See if the artifacts appear at both monitor.

 

2) Long before those AMD validated dongles are widely available, I bought the exact Sapphire adapter cable for my Eyefinity and it has been working since then with no problem.  However, as it is not validated by AMD, perhaps its compatibility is not as high as the validated ones.

 

So, you might wish to try one in the validated list:-

http://support.amd.com/us/eyefinity/Pages/eyefinity-dongles.aspx

 

The cheapest one is Accell B087B-005B sold via Amazon at US$30.5 with free shipping.

http://www.amazon.com/Accell-B087B-005B-DisplayPort-Single-Link-Certified/dp/B004071ZX0

post #3 of 6
Quote:
Originally Posted by Jtvd78 View Post

Today, my monitors came in, and I hooked them up. I also got a DisplayPort to DVI adapter, which i'm connecting one of my monitors with. The monitor with the converter, however, has red dots all over it. I know it's not a monitor problem, because I plugged it into a DVI port, and it worked. I also don't think it could be drivers because it happens at the POST screen. I also updated to the latest drivers.

Right now, I think that it is a bad converter, but I can't be sure. I can't test if it is the DP on the card, because I don't have a native DP monitor.

What are my options?
Thanks

EDIT: This is the adapter i'm using
http://www.newegg.com/Product/Product.aspx?Item=N82E16814999030


 

Try this; from CCC menu, select "Restore Factory Default". Restart PC then go to Windows Resolution to set the correct refresh rate and resolution for each monitors.
 

If the above didn't fix it, swap the monitors and cables around with that active adapter. Only test one monitor with active adapter.

 

If it's not the cables, get this adapter instead FRYS.com | ACCELL

 

Accell DP to DVI-D SL Adpter

 

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ケンジ
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post #4 of 6
Thread Starter 
I've played with the wires, and I still have the problem. Whatever monitor is connected to the adapter is the one with the problems. I just got an SSD, so I made a fresh install on that. I still have the problem. I'll try the CCC factory reset when I get it installed

EDIT: I did the factoy reset, and nothing changed.
Edited by Jtvd78 - 3/1/12 at 12:31pm
post #5 of 6
Quote:
Originally Posted by Jtvd78 View Post

I've played with the wires, and I still have the problem. Whatever monitor is connected to the adapter is the one with the problems. I just got an SSD, so I made a fresh install on that. I still have the problem. I'll try the CCC factory reset when I get it installed
EDIT: I did the factoy reset, and nothing changed.

If it is happening at the POST screen any troubleshooting in the OS is wasting your time.
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post #6 of 6
Thread Starter 
Quote:
Originally Posted by windfire View Post

2 options (at least):-

1) If the other two monitors also have DVI input, try connecting both with the Sapphire adapter cable.  See if the artifacts appear at both monitor.

2) Long before those AMD validated dongles are widely available, I bought the exact Sapphire adapter cable for my Eyefinity and it has been working since then with no problem.  However, as it is not validated by AMD, perhaps its compatibility is not as high as the validated ones.

So, you might wish to try one in the validated list:-
http://support.amd.com/us/eyefinity/Pages/eyefinity-dongles.aspx

The cheapest one is Accell B087B-005B sold via Amazon at US$30.5 with free shipping.
http://www.amazon.com/Accell-B087B-005B-DisplayPort-Single-Link-Certified/dp/B004071ZX0

Thanks, Im going to return the one I have, and get the one you posted. +REP
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