Overclock.net › Forums › Cooling › Water Cooling › Koolance's Policy on Nickel+Silver (and Flaking/Corrosion/Whatever You Call the Nickel Coming Off)
New Posts  All Forums:Forum Nav:

Koolance's Policy on Nickel+Silver (and Flaking/Corrosion/Whatever You Call the Nickel Coming Off)

post #1 of 23
Thread Starter 
Quote:
Koolance's product warranty does not cover the use of 3rd-party coolants, coolant additives, or corrosion. Koolance LIQ-702 or LIQ-705 coolants are strongly recommended to help avoid issues with mixed metals or biological growth. Additionally, do not use aluminum and bare copper OR nickel and silver in the same system.

Since when did they add this? Last time I checked (a few days ago), I don't remember seeing that last sentence.
I suppose there goes my wish of adding a mosfet/NB block over spring break.

By the way, it's on every product page, at the bottom: http://www.koolance.com/water-cooling/product_info.php?product_id=660

Update: just had a couple exchanges with their support.

Me:
Quote:
Hello. I noticed that what your warranty covers has been modified (the silver/nickel bit). Will you at least cover (with warranty) water blocks that have had the nickel plating worn off (flaking) through the use of ONLY distilled water? Thanks.

Support:
Quote:
Hello,

Typically, when the nickel plating comes off, it's corrosion (whether there's silver or not). Corrosion is not covered.

Me:
Quote:
Even if it's just straight distilled water, with only copper/brass/nickel-plated components?
What about the nickel-plating coming off when using your coolant (not saying that there's a correlation between the two)?

Thanks!

Support:
Quote:
Hello,

We don't cover corrosion at all. We strongly recommend our liquid to help slow down any corrosion. Note that corrosion can occur under almost any circumstance (see http://martinsliquidlab.org/2012/01/24/corrosion-explored/), even with a copper/brass loop.

We've never heard of nickel plating coming off when customer is using our liquid. We recommend changing our coolant every two years, or if any color change is noticed.

So yeah, looks like as soon as nickel-plating start disappearing on a block (even if it's by magic), warranty goes bye-bye.
Edited by lvlrdka22 - 3/2/12 at 5:08pm
Server
(32 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K 4.8GHz @ 1.37V Asrock Z77E-ITX PowerColor PCS+ AX7950 3GBD5-2DHPP 1.2/1.5GHz @... Crucial Ballistix Sport 16 GB 1.35 V 
Hard DriveHard DriveHard DriveCooling
Samsung 840 128 GB Plextor M3 128 GB 4x Western Digital Red 4 TB Swiftech Apogee Drive II 
CoolingCoolingCoolingCooling
BitFenix Spectre Pro 200x25 Fan 3x Sanyo Denki 9s1212h4011 San Ace 120x25 Fans Alphacool Nexxxos 7950 V2 Full Cover Phobya Xtreme 200mm Radiator 
CoolingCoolingCoolingOS
Black Ice GTS 240mm Radiator Unknown 120mm Copper Radiator Bitspower Fittings with Acrylic Tubing Arch Linux 
OSMonitorMonitorMonitor
Windows 7 Ultimate Dell UltraSharp U2311H  Dell UltraSharp U2311H  Dell UltraSharp U2311H 
MonitorKeyboardPowerCase
Ergotech 100-D16-B03 Triple Horizontal LCD Moni... Monoprice MP-GBL4 CherryMX Red Mechanical Keyboard Silverstone ST45SF-G BitFenix Prodigy 
MouseMouse PadAudioAudio
Cooler Master Storm Spawn Custom Printed (侠客行)  Pioneer VSX-1122-K Pioneer SP-BS41-LR 
OtherOtherOtherOther
90W Voltage-Controller-On-Breadboard PWM-Controller-On-Breadboard Marvell PM9172 SATA3 to mini PCIe Adapter Intel 7260HMW mini PCIe Adapter 
CPUMotherboardRAMHard Drive
Intel i5 3317u OEM OEM 4GB MyDigitalSSD BP4 240GB 
OSOSOSOther
Arch Linux Windows 8.1 Pro Android 4.4.2 Intel 7260 Wifi/Bluetooth miniPCIe Adapter 
Other
RVIXE 26000mAh External Battery Pack 
  hide details  
Reply
Server
(32 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K 4.8GHz @ 1.37V Asrock Z77E-ITX PowerColor PCS+ AX7950 3GBD5-2DHPP 1.2/1.5GHz @... Crucial Ballistix Sport 16 GB 1.35 V 
Hard DriveHard DriveHard DriveCooling
Samsung 840 128 GB Plextor M3 128 GB 4x Western Digital Red 4 TB Swiftech Apogee Drive II 
CoolingCoolingCoolingCooling
BitFenix Spectre Pro 200x25 Fan 3x Sanyo Denki 9s1212h4011 San Ace 120x25 Fans Alphacool Nexxxos 7950 V2 Full Cover Phobya Xtreme 200mm Radiator 
CoolingCoolingCoolingOS
Black Ice GTS 240mm Radiator Unknown 120mm Copper Radiator Bitspower Fittings with Acrylic Tubing Arch Linux 
OSMonitorMonitorMonitor
Windows 7 Ultimate Dell UltraSharp U2311H  Dell UltraSharp U2311H  Dell UltraSharp U2311H 
MonitorKeyboardPowerCase
Ergotech 100-D16-B03 Triple Horizontal LCD Moni... Monoprice MP-GBL4 CherryMX Red Mechanical Keyboard Silverstone ST45SF-G BitFenix Prodigy 
MouseMouse PadAudioAudio
Cooler Master Storm Spawn Custom Printed (侠客行)  Pioneer VSX-1122-K Pioneer SP-BS41-LR 
OtherOtherOtherOther
90W Voltage-Controller-On-Breadboard PWM-Controller-On-Breadboard Marvell PM9172 SATA3 to mini PCIe Adapter Intel 7260HMW mini PCIe Adapter 
CPUMotherboardRAMHard Drive
Intel i5 3317u OEM OEM 4GB MyDigitalSSD BP4 240GB 
OSOSOSOther
Arch Linux Windows 8.1 Pro Android 4.4.2 Intel 7260 Wifi/Bluetooth miniPCIe Adapter 
Other
RVIXE 26000mAh External Battery Pack 
  hide details  
Reply
post #2 of 23
Quote:
Koolance's product warranty does not cover the use of 3rd-party coolants, coolant additives, or corrosion. Koolance LIQ-702 or LIQ-705 coolants are strongly recommended to help avoid issues with mixed metals or biological growth. Additionally, do not use aluminum and bare copper OR nickel and silver in the same system.
from same link above.

Looks like they are not covering corrosion either, first sentence is pretty much a blanket statement. Seems they want you to use inhibitors or your on your own with nickel plating.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
5930K 4.5ghz  MSI X99A Krait TitanX 1400mhz 16 GB HyperX 3000/C15 
Hard DriveHard DriveCoolingOS
Intel 750 nvme 400gb OS Samsung 850 pro 1TB games dual D5, 360 + 280 rads Windows 10 64bit 
MonitorPowerCase
Samsung 27in LCD 1440 EVGA G2 850 Lian Li A71f 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
5930K 4.5ghz  MSI X99A Krait TitanX 1400mhz 16 GB HyperX 3000/C15 
Hard DriveHard DriveCoolingOS
Intel 750 nvme 400gb OS Samsung 850 pro 1TB games dual D5, 360 + 280 rads Windows 10 64bit 
MonitorPowerCase
Samsung 27in LCD 1440 EVGA G2 850 Lian Li A71f 
  hide details  
Reply
post #3 of 23
Koolance is a joke company. Even worse then swiftech. Don't buy from them.
post #4 of 23
Quote:
Originally Posted by oicwutudidthar View Post

Koolance is a joke company. Even worse then swiftech. Don't buy from them.

huh?
post #5 of 23
Thread Starter 
Just had a couple exchanges with their support.

Me:
Quote:
Hello. I noticed that what your warranty covers has been modified (the silver/nickel bit). Will you at least cover (with warranty) water blocks that have had the nickel plating worn off (flaking) through the use of ONLY distilled water? Thanks.

Support:
Quote:
Hello,

Typically, when the nickel plating comes off, it's corrosion (whether there's silver or not). Corrosion is not covered.

Me:
Quote:
Even if it's just straight distilled water, with only copper/brass/nickel-plated components?
What about the nickel-plating coming off when using your coolant (not saying that there's a correlation between the two)?

Thanks!

Support:
Quote:
Hello,

We don't cover corrosion at all. We strongly recommend our liquid to help slow down any corrosion. Note that corrosion can occur under almost any circumstance (see http://martinsliquidlab.org/2012/01/24/corrosion-explored/), even with a copper/brass loop.

We've never heard of nickel plating coming off when customer is using our liquid. We recommend changing our coolant every two years, or if any color change is noticed.

So yeah, looks like as soon as nickel-plating start flaking on a block, warranty goes bye-bye.
Server
(32 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K 4.8GHz @ 1.37V Asrock Z77E-ITX PowerColor PCS+ AX7950 3GBD5-2DHPP 1.2/1.5GHz @... Crucial Ballistix Sport 16 GB 1.35 V 
Hard DriveHard DriveHard DriveCooling
Samsung 840 128 GB Plextor M3 128 GB 4x Western Digital Red 4 TB Swiftech Apogee Drive II 
CoolingCoolingCoolingCooling
BitFenix Spectre Pro 200x25 Fan 3x Sanyo Denki 9s1212h4011 San Ace 120x25 Fans Alphacool Nexxxos 7950 V2 Full Cover Phobya Xtreme 200mm Radiator 
CoolingCoolingCoolingOS
Black Ice GTS 240mm Radiator Unknown 120mm Copper Radiator Bitspower Fittings with Acrylic Tubing Arch Linux 
OSMonitorMonitorMonitor
Windows 7 Ultimate Dell UltraSharp U2311H  Dell UltraSharp U2311H  Dell UltraSharp U2311H 
MonitorKeyboardPowerCase
Ergotech 100-D16-B03 Triple Horizontal LCD Moni... Monoprice MP-GBL4 CherryMX Red Mechanical Keyboard Silverstone ST45SF-G BitFenix Prodigy 
MouseMouse PadAudioAudio
Cooler Master Storm Spawn Custom Printed (侠客行)  Pioneer VSX-1122-K Pioneer SP-BS41-LR 
OtherOtherOtherOther
90W Voltage-Controller-On-Breadboard PWM-Controller-On-Breadboard Marvell PM9172 SATA3 to mini PCIe Adapter Intel 7260HMW mini PCIe Adapter 
CPUMotherboardRAMHard Drive
Intel i5 3317u OEM OEM 4GB MyDigitalSSD BP4 240GB 
OSOSOSOther
Arch Linux Windows 8.1 Pro Android 4.4.2 Intel 7260 Wifi/Bluetooth miniPCIe Adapter 
Other
RVIXE 26000mAh External Battery Pack 
  hide details  
Reply
Server
(32 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K 4.8GHz @ 1.37V Asrock Z77E-ITX PowerColor PCS+ AX7950 3GBD5-2DHPP 1.2/1.5GHz @... Crucial Ballistix Sport 16 GB 1.35 V 
Hard DriveHard DriveHard DriveCooling
Samsung 840 128 GB Plextor M3 128 GB 4x Western Digital Red 4 TB Swiftech Apogee Drive II 
CoolingCoolingCoolingCooling
BitFenix Spectre Pro 200x25 Fan 3x Sanyo Denki 9s1212h4011 San Ace 120x25 Fans Alphacool Nexxxos 7950 V2 Full Cover Phobya Xtreme 200mm Radiator 
CoolingCoolingCoolingOS
Black Ice GTS 240mm Radiator Unknown 120mm Copper Radiator Bitspower Fittings with Acrylic Tubing Arch Linux 
OSMonitorMonitorMonitor
Windows 7 Ultimate Dell UltraSharp U2311H  Dell UltraSharp U2311H  Dell UltraSharp U2311H 
MonitorKeyboardPowerCase
Ergotech 100-D16-B03 Triple Horizontal LCD Moni... Monoprice MP-GBL4 CherryMX Red Mechanical Keyboard Silverstone ST45SF-G BitFenix Prodigy 
MouseMouse PadAudioAudio
Cooler Master Storm Spawn Custom Printed (侠客行)  Pioneer VSX-1122-K Pioneer SP-BS41-LR 
OtherOtherOtherOther
90W Voltage-Controller-On-Breadboard PWM-Controller-On-Breadboard Marvell PM9172 SATA3 to mini PCIe Adapter Intel 7260HMW mini PCIe Adapter 
CPUMotherboardRAMHard Drive
Intel i5 3317u OEM OEM 4GB MyDigitalSSD BP4 240GB 
OSOSOSOther
Arch Linux Windows 8.1 Pro Android 4.4.2 Intel 7260 Wifi/Bluetooth miniPCIe Adapter 
Other
RVIXE 26000mAh External Battery Pack 
  hide details  
Reply
post #6 of 23
When I got my EK GPU block and asked this question, this is what they advised.

What we can recommend is our EK-Ekoolant, Thermochill EC6 or Mayhem premixed coolants.
These liquids have been tested by us and so far we cannot see any problems in loops we are still running.


Though I'm not sure how the whole warranty goes 'bye-bye' when (if) the nickel starts flacking.

add: there's also a link here somewhere to their review/experiment on this topic which showed no flacking when running only distilled water.
post #7 of 23
Hearing all the issues with nickel on all WC manufacturers, i can live without bling on my rig.

I like more the raw copper color anyways biggrin.gif
     
CPUMotherboardGraphicsRAM
Xeon X5650 EVGA X58 Classified3 EVGA GTX 780 Classified Samsung MV-3V4G3D/US 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 EVO MZ-7TE250BW Seagate Barracuda ST2000DM001 Samsung SH-222BB EK-Supreme HF CU *CPU* 
CoolingCoolingCoolingCooling
Swiftech MCR220 *Rad* Laing DDC-1T + Watercool DDC Pump Top LT *Pump* Swiftech Micro *Reservoir* 2x Artic Cooling F9 PWM *Case fans* 
CoolingOSMonitorKeyboard
2x Gentle Typhoon AP-2150 *Rad fans* Windows 10 Professional x64 Dell SP2309W CM Storm QuickFire Rapid - Browns 
PowerCaseMouseOther
CoolerMaster V1000 Generic Modded Razer Deathadder 3.5G Black 2x 92mm Nexus Filters 
Other
3x 120mm Silverstone Filters 
CPUMotherboardGraphicsRAM
Undervolted Xeon X3460 EVGA P55 SLI Micro EVGA GTX 650 SuperUnderClocked Samsung M393B2873FH0-CH9 ECC 
Hard DriveCoolingCoolingOS
Intel SSD Pro 1500 Series  Thermalright Ultima 90 + VX BTK II Noctua NF-B9-1600 Windows 10 Professional x64 
MonitorKeyboardPower
Dell SP2309W Generic Genius KB EVGA SuperNOVA 550 GS 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
Xeon X5650 EVGA X58 Classified3 EVGA GTX 780 Classified Samsung MV-3V4G3D/US 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 EVO MZ-7TE250BW Seagate Barracuda ST2000DM001 Samsung SH-222BB EK-Supreme HF CU *CPU* 
CoolingCoolingCoolingCooling
Swiftech MCR220 *Rad* Laing DDC-1T + Watercool DDC Pump Top LT *Pump* Swiftech Micro *Reservoir* 2x Artic Cooling F9 PWM *Case fans* 
CoolingOSMonitorKeyboard
2x Gentle Typhoon AP-2150 *Rad fans* Windows 10 Professional x64 Dell SP2309W CM Storm QuickFire Rapid - Browns 
PowerCaseMouseOther
CoolerMaster V1000 Generic Modded Razer Deathadder 3.5G Black 2x 92mm Nexus Filters 
Other
3x 120mm Silverstone Filters 
CPUMotherboardGraphicsRAM
Undervolted Xeon X3460 EVGA P55 SLI Micro EVGA GTX 650 SuperUnderClocked Samsung M393B2873FH0-CH9 ECC 
Hard DriveCoolingCoolingOS
Intel SSD Pro 1500 Series  Thermalright Ultima 90 + VX BTK II Noctua NF-B9-1600 Windows 10 Professional x64 
MonitorKeyboardPower
Dell SP2309W Generic Genius KB EVGA SuperNOVA 550 GS 
  hide details  
Reply
post #8 of 23
Thread Starter 
Quote:
Originally Posted by error-id10t View Post

When I got my EK GPU block and asked this question, this is what they advised.
What we can recommend is our EK-Ekoolant, Thermochill EC6 or Mayhem premixed coolants.
These liquids have been tested by us and so far we cannot see any problems in loops we are still running.

Though I'm not sure how the whole warranty goes 'bye-bye' when (if) the nickel starts flacking.
add: there's also a link here somewhere to their review/experiment on this topic which showed no flacking when running only distilled water.

Nickel is not supposed to flake, but you never know what might happen. Batches from years ago have almost never flaked, but it seems that they pop up pretty frequently recently.
If it flakes, and if I'm running distilled/their coolant, I also expect them to cover it (but it seems like they won't).
Quote:
Originally Posted by Starbomba View Post

Hearing all the issues with nickel on all WC manufacturers, i can live without bling on my rig.
I like more the raw copper color anyways biggrin.gif

I like nickel-plating, because I won't have to worry about copper oxidation frown.gif.
Server
(32 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K 4.8GHz @ 1.37V Asrock Z77E-ITX PowerColor PCS+ AX7950 3GBD5-2DHPP 1.2/1.5GHz @... Crucial Ballistix Sport 16 GB 1.35 V 
Hard DriveHard DriveHard DriveCooling
Samsung 840 128 GB Plextor M3 128 GB 4x Western Digital Red 4 TB Swiftech Apogee Drive II 
CoolingCoolingCoolingCooling
BitFenix Spectre Pro 200x25 Fan 3x Sanyo Denki 9s1212h4011 San Ace 120x25 Fans Alphacool Nexxxos 7950 V2 Full Cover Phobya Xtreme 200mm Radiator 
CoolingCoolingCoolingOS
Black Ice GTS 240mm Radiator Unknown 120mm Copper Radiator Bitspower Fittings with Acrylic Tubing Arch Linux 
OSMonitorMonitorMonitor
Windows 7 Ultimate Dell UltraSharp U2311H  Dell UltraSharp U2311H  Dell UltraSharp U2311H 
MonitorKeyboardPowerCase
Ergotech 100-D16-B03 Triple Horizontal LCD Moni... Monoprice MP-GBL4 CherryMX Red Mechanical Keyboard Silverstone ST45SF-G BitFenix Prodigy 
MouseMouse PadAudioAudio
Cooler Master Storm Spawn Custom Printed (侠客行)  Pioneer VSX-1122-K Pioneer SP-BS41-LR 
OtherOtherOtherOther
90W Voltage-Controller-On-Breadboard PWM-Controller-On-Breadboard Marvell PM9172 SATA3 to mini PCIe Adapter Intel 7260HMW mini PCIe Adapter 
CPUMotherboardRAMHard Drive
Intel i5 3317u OEM OEM 4GB MyDigitalSSD BP4 240GB 
OSOSOSOther
Arch Linux Windows 8.1 Pro Android 4.4.2 Intel 7260 Wifi/Bluetooth miniPCIe Adapter 
Other
RVIXE 26000mAh External Battery Pack 
  hide details  
Reply
Server
(32 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core i5 3570K 4.8GHz @ 1.37V Asrock Z77E-ITX PowerColor PCS+ AX7950 3GBD5-2DHPP 1.2/1.5GHz @... Crucial Ballistix Sport 16 GB 1.35 V 
Hard DriveHard DriveHard DriveCooling
Samsung 840 128 GB Plextor M3 128 GB 4x Western Digital Red 4 TB Swiftech Apogee Drive II 
CoolingCoolingCoolingCooling
BitFenix Spectre Pro 200x25 Fan 3x Sanyo Denki 9s1212h4011 San Ace 120x25 Fans Alphacool Nexxxos 7950 V2 Full Cover Phobya Xtreme 200mm Radiator 
CoolingCoolingCoolingOS
Black Ice GTS 240mm Radiator Unknown 120mm Copper Radiator Bitspower Fittings with Acrylic Tubing Arch Linux 
OSMonitorMonitorMonitor
Windows 7 Ultimate Dell UltraSharp U2311H  Dell UltraSharp U2311H  Dell UltraSharp U2311H 
MonitorKeyboardPowerCase
Ergotech 100-D16-B03 Triple Horizontal LCD Moni... Monoprice MP-GBL4 CherryMX Red Mechanical Keyboard Silverstone ST45SF-G BitFenix Prodigy 
MouseMouse PadAudioAudio
Cooler Master Storm Spawn Custom Printed (侠客行)  Pioneer VSX-1122-K Pioneer SP-BS41-LR 
OtherOtherOtherOther
90W Voltage-Controller-On-Breadboard PWM-Controller-On-Breadboard Marvell PM9172 SATA3 to mini PCIe Adapter Intel 7260HMW mini PCIe Adapter 
CPUMotherboardRAMHard Drive
Intel i5 3317u OEM OEM 4GB MyDigitalSSD BP4 240GB 
OSOSOSOther
Arch Linux Windows 8.1 Pro Android 4.4.2 Intel 7260 Wifi/Bluetooth miniPCIe Adapter 
Other
RVIXE 26000mAh External Battery Pack 
  hide details  
Reply
post #9 of 23
I have two nickel koolance full gpu blocks and a copper cpu and northbridge block with a silver strip. Been running it for almost a year and now have everything apart because of a busted vid card and everything is fine.
House heater
(15 items)
 
  
CPUMotherboardGraphicsGraphics
Xeon W5580 @ 4GHz Foxconn Bloodrage GTI Asus GTX780 DirectCU II Asus GTX780 DirectCU II 
RAMHard DriveOptical DriveCooling
12GB Corsair 2000MHz @ 1444MHz 1TB x2 Samsung F3 RAID 0 Memorex dvd burner Corsair H80 
OSMonitorMonitorKeyboard
Win7 Pro 64-bit 3x 23" LG Flatron W2361VG (sexy glossy) Vizio 42" TV Logitech MX5500 
PowerCaseMouse
Corsair 850w CoolerMaster HAF-X Logitech revolution laser (MX5500 combo) 
  hide details  
Reply
House heater
(15 items)
 
  
CPUMotherboardGraphicsGraphics
Xeon W5580 @ 4GHz Foxconn Bloodrage GTI Asus GTX780 DirectCU II Asus GTX780 DirectCU II 
RAMHard DriveOptical DriveCooling
12GB Corsair 2000MHz @ 1444MHz 1TB x2 Samsung F3 RAID 0 Memorex dvd burner Corsair H80 
OSMonitorMonitorKeyboard
Win7 Pro 64-bit 3x 23" LG Flatron W2361VG (sexy glossy) Vizio 42" TV Logitech MX5500 
PowerCaseMouse
Corsair 850w CoolerMaster HAF-X Logitech revolution laser (MX5500 combo) 
  hide details  
Reply
post #10 of 23
i used koolance 380i with distilled water + silver coil mad.gif after 2-3months, the result is below .... angrysmiley.gif

New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Water Cooling
Overclock.net › Forums › Cooling › Water Cooling › Koolance's Policy on Nickel+Silver (and Flaking/Corrosion/Whatever You Call the Nickel Coming Off)