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Please help with this BSOD

post #1 of 7
Thread Starter 
hi guys,

well this is the 3rd time this has happened to me now, after the last time i thought everything was going so well then i get a BSOD today again.
i have never got BSOD b4, the only thing i have done different to any other times was when i got my new hard drive i changed the setting in the bios from IDE to ACHI and installed amd sata drivers.

all my hardware and memory has been tested and all has passed.

here is my mini dump file and the whocrashed results, plz help.

Minidump.zip 24k .zip file


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Tue 06/03/2012 13:16:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030612-18564-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFFF, 0x2, 0x1, 0xFFFFF80002EF73A2)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 06/03/2012 13:16:49 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!memset+0x16F0)
Bugcheck code: 0xA (0xFFFFFFFFFFFFFFFF, 0x2, 0x1, 0xFFFFF80002EF73A2)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

the only thing i can think of doing is reinstalling windows 7 and changing the ACHI back to IDE and seeing if it still happens, or it could be a bios update i did a few weeks ago? but i don`t know how to go back to a old bios?

please help or should i just try going back to IDE ?
post #2 of 7
not so sure about amd but i did it with an intel. when you switched to ahci in bios did you do the same in windows?

http://www.sevenforums.com/tutorials/61869-ahci-enable-windows-7-vista.html

here is from a local expert . . .

http://www.overclock.net/t/1156654/seans-windows-7-install-optimization-guide-for-ssds-hdds
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post #3 of 7
Thread Starter 
i changed to AHCI in the bios b4 i installed windows 7
post #4 of 7
mark, you have two hdds in your rig? when you installed windows in the new hdd was the other hdd plugged in as well?
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post #5 of 7
Thread Starter 
No I unplugged the storage drive while windows was being installed. I am now reinstalling windows 7 with the settings in the bios back to IDE and also I have disabled ACPI 2.0. This is how I had it b4 and never got a BSOD.
I have kept both hard drives connected this tho coz the system files are already on the main drive.
If this doesn't work I don't know what to do ?
post #6 of 7
Quote:
Originally Posted by markshim View Post

No I unplugged the storage drive while windows was being installed. I am now reinstalling windows 7 with the settings in the bios back to IDE and also I have disabled ACPI 2.0. This is how I had it b4 and never got a BSOD.
I have kept both hard drives connected this tho coz the system files are already on the main drive.
If this doesn't work I don't know what to do ?

hope it works. read sean's guide if you have a chance.
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post #7 of 7
Thread Starter 
hi there,

im not sure if it is fixed yet. i reinstalled windows 7 with the ACHI settings back to IDE and i disabled the ACPI 2.0 setting, so everything is back to how i have always had it. so far i have installed all windows updates and SP1, installed afew programmes like ccleaner and defraggler. i have also installed the graphics drivers and my motherboards chipset from the asus site. also i have installed Skyrim but haven`t played any games yet. so far i have had no BSOD but the last 2 times it happened i was transfering files from one hard drive to another and the time b4 that i was installing skyrim and it happened.

so i am thinking its happening when files are being transfered or writen? i don`t know tho im just guessing. that could of had something to do with the AHCI setting and installing of sata drivers tho couldn`t it?
if so then me going back to IDE could of worked.

i keep waiting for it to happen which is stopping me from doing much on my pc lol.

it still could happen tho, if it does i have no idea after this as to why
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