just wanted to let you all know my crazy little experience with this monitor thus far.
I purchased this monitor on eBay from green-sum...sort of. At first, my brother and I decided to buy the item from him so we contacted him for some info and he asked for ours. I later received a PayPal request on July 21 for the purchase so I authorized and paid it. Now my brother was handling the deal initially and so was the only person corresponding with him. I just asked my brother to use my information and charge it through me as I can write it off as a business expense. I assumed that my brother had discussed the details and started the process. The funny thing was that my brother didn't actually purchase anything - green-sum came to me directly for the purchase! This was really my fault, but I presumed that my brother made the transaction and I was just authorizing a payment!
I began to feel a little insecure with the way the guy was doing business and decided to open a dispute with PayPal just in case things go sour. Part of that process requires me to try and resolve it with the seller so I sent him an email to clarify what happened, to ask when I would receive the tracking info and to ask why the transaction didn't go through eBay. I didn't receive anything the next day so I sent another email, this time a little more terse than the first. I didn't receive anything for 3 days so on the July 25th I escalated the dispute into a formal claim with PayPal. The person I spoke with there indicated that they would be contacting green-sum directly to determine what the issue was, and that I shouldn't worry about the purchase. I even had the chance to cancel the transaction completely and receive a full refund, but I thought, hey, I'm protected no matter what so let's see what happens.
Later that day, I finally I received an email from a Eunglae Cho, who I can only guess to be green-sum, giving me some sad excuse about the time zones being different which caused a delay in the shipping info being provided. Right, and it usually takes 4 days to provide shipping info on an item that is guaranteed to be delivered in 2-5. I found it funny he was able to respond with the tracking info after being contacted by PayPal but not from me. I found it even more funny that he didn't answer either of my questions about why the transaction went directly through PayPal instead of eBay or why he contacted me directly when he should've been dealing with my brother.
Anyways, here's where the story takes a little turn for the better. I'm expecting that the package would get to me the following week since it was late Wednesday when I received the email from green-sum and at best it would take 2 days to get to Toronto, Ontario, Canada. The 2 monitors arrived Friday afternoon which is essentially, less than 2 days later! Considering the shipment guarantee on eBay is 2-5 days express, I was shocked to see it arrive so quickly but given that the purchase was made on the 21st (Saturday), it essentially was 5 days. At any rate, I was just happy to get the monitors.
I spoke with the DHL guy and he was telling me how lucky I was with the duties and taxes. I only had to pay $19.02 whereas most other people he's delivered them to had to pay over $70...and I bought two!! Score!! I found it interesting that the DHL guy new so much and asked if him what was up. He told me he knew that the monitor used the same panel as the one made by Apple and that he delivers them all the time. Damn, this gave me some reassurance for my purchase so I was more hopeful that the monitors would be more than just really heavy paper weights.
It was the moment of truth so I opened up both to check for damage before I gave one to my brother. Here's what I found:
• higher by 1.5cm (2/3") on the left vs. the right side which is consistent with some of the monitors purchased by other people.
• some small scratches under the protective plastic film which is strange because "how do you get scratches under the plastic anyways?".
• some of the plastic wrapping was caught between the monitor shell. This baffled me because the only way this could happen is if the protective plastic film is on when they attach the outer shell together. You'll need to loosen the screws holding the front and rear bezel if you want to make sure all parts of the plastic film is removed.
• no dead pixels - woot!
• perfect except for the plastic wrap issue above.
Once everything was connected I fired it up and was glad to see both monitors turn on. Here's what I think about it thus far:
• The Catleap is a 2C =(
• Works with Sapphire AMD 6950 1gb
• Works with XFX AMD 6950 2gb
• Works with Sapphire AMD 7850 2gb
• Does not work in conjunction with a 120hz monitor attached. A little more about this later.
• Great colour - night and day compared to my BenQ XL2410T. A lot better with whites and just looks more vibrant. My high resolution photos look amazing on this screen.
• Default is a little too bright but luckily you can lower the brightness from the front panel buttons.
• I hate that the power LED blinks green when in standby (***?). It's red by the way when off so I turn it off when not in use.
• The stand is really horrible. It's plastic and you can blow on it and it'll move. Okay, not that bad but it's bad.
• There's a green-sum instruction sheet included in the box??!?! Why? did he open it and slip it in or does he have a relationship with the maker so that he can do this? If not, then it must've been opened up before being sent to me. It is slightly useful but nothing that couldn't have been placed in the description on eBay.
• My monitors have a slight problem with colour uniformity. Some whites on the screen look yellowish, but barely noticeable. Very similar to comments made on other Korean monitors by The Tech Report in their review. http://techreport.com/articles.x/23291
• It's smaller than what I was expecting. The pixel pitch is actually probably too small...Is that possible? I've worked on a 30" monitor and the Catleap doesn't have the same presence. I'm sure some of you will not be bothered by this.
• Would've preferred a taller stand. I still have to look downwards for this monitor. My BenQ can be raised so the middle of the screen is at eye level or higher.
• You can tell the difference between the North American standard and the Korean's. I don't think people would buy this monitor here if we could walk into a store and test it ourselves. I'm sure the price might entice you but the build quality is noticeable when comparing it to a Dell or an HP, never mind an Apple monitor.
• Gaming isn't as smooth, but then again I'm used to the 120hz BenQ. I have to say, it does look sweet in games like Stalker where the extra real estate is pleasing on the eye.
• The AMD 7850 holds its own, but I have to disable the second monitor every time I game competitively.
• I don't have professional calibrating software so I've just tuned it the way I like. I'm a little colour blind so if it's off, I won't know anyways!
Now, I mentioned that a couple of issues that I want to discuss a remedy for.
• The stand sucks, but a number of people have mentioned purchasing the stand from Monoprice. I've also done so and will receive it this on Aug 3 2012. When I get it and try it out, I'll let you guys know how it is. http://www.monoprice.com/products/product.asp?c_id=108&cp_id=&cs_id=1082808&p_id=5970&seq=1&format=2
• I've also purchased from Monoprice a mini displayport + USB to dual link DVI adapter in hopes that I can use both the Catleap and the BenQ together with the BenQ at 120hz. I like the Catleap, but I prefer the smoothness of the 120hz over the extra screen size. It's a big chance at $69, but since the monitor is $320, I'll take the risk. http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10428&cs_id=1042802&p_id=6904&seq=1&format=2
• Both items together come up to $135.88 US with 1 day shipping included.
The monitor with the additional purchases from Monoprice comes up to $447.88US which is still a lot less than a dell or an HP monitor of the same size. Overall, I'm happy with the monitor despite the silliness with the purchaser. It came with a lot of hassles, but I did gain some experience dealing with non-USA International retailers and their shipping policies. I personally wouldn't buy another product from this seller again but it's not because of the product itself, it was because of the way he handled the transaction. I just don't deal with people again who mess around with me. I give you one chance and that's it. There's no room for mistakes. Fool me once shame on you, fool me twice...To tell you the truth, it's not much different than dealing with sellers here in Canada. I can think of numerous times where I've purchased questionable things from less than honourable people, and other times when I've been outright scammed. It's no different here than it is over there. Of course he might be great with you, but for me the harm's done.
If I were to do it again I'd probably check out the Auria EQ276W at Microcenter that has all the features of the Catleap without the risk and also includes VGA and HDMI connections at $399. http://www.microcenter.com/single_product_results.phtml?product_id=0384780Edited by b7fLuid - 8/2/12 at 12:34am