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All about your ISP thread!

post #1 of 51
Thread Starter 
I wanted to start this, just to see what ISP you have, what you pay for, any problems with your service, etc. The format should be as follows.

ISP:
Price/month:
Speed you pay for:
Speed you get:
Connection Type (DSL, Cable, Fiber, Satellite, etc):
Experience with the service:


mine goes as follows:

ISP: Comcast
Price/month: $100 with cable and phone
Speed you pay for: 15/5
Speed you get: 17/8
Connection Type: Cable
Experience with the service: Overall great service, much faster than AT&T and cheaper as well.

NOTE: THIS IS NOT A SPEEDTEST THREAD. DON'T TURN IT INTO ONE.

Some useful information from B-rock (Click to show)
With the way that media is growing through the internet, we as consumers are becoming more and more demanding. We are wanting to stream 1080p quality directly to our computers, and as we all know this requires bandwidth. So here are some stats of some common tasks you may do on the computer:

Bandwidth Usage Stats
Source for Netflix
  • Netflix Movies (HD): These guys are around 3.8Mbit, which means it's about 3600MB for a 2 hour HD movie.
    Netflix Movies (SD): Each of these movies are around 500-700MB each, depending on the length of the movie.
    Netflix TV Shows (HD): A 30-minute TV show will be about 1500MB.
    Netflix TV Shows (SD): A 30-minute TV show will be about 400MB.

  • Downloaded games from Steam, Origin, etc...vary between 5gb+ per popular game title. They average about 7-10gb/game
  • Online Games: These can vary, since it is not actually sending any graphics at all and instead just what your inputs are. A rough figure of 85MB/Hour was given.
  • Songs are usually measured as 5mb/song

Bits and Bytes - What is your actual download speed?
As some of you may know, when you're ordering an internet package, they measure in Mbps. That is megaBITS per second, the format we are used to are megaBYTES which is how our hard drives and other storage is measured. There are 8bit's in one byte so lets say that you have a 15Mbps connection, you divide that by 8 and that leaves you with 1.875 MB/second that you will see on average (the servers that you download from have a great deal on your download speed, a lot of them will throttle you). That 1.875 is more of a what you should see around but that doesn't mean it wont be higher/lower.

General
Use this thread to discuss your ISP and report what their cap is (if they have one) and your overall view of said ISP. This may include their customer service, quality of service, price/performance (PLEASE DO NOT LINK SPEED TEST RESULTS I DON'T WANT THIS TO BE THAT KIND OF THREAD).

About
I mainly started this thread so that people would be aware of that they may be capped with their downloads because I was not until I read through my ToS. I still encourage everyone to read through their ToS so they know if they are being capped, but for those of you that don't want to, I have provided the following list so you may quickly reference it.

Since I'm making a list for this, if you have an ISP that I don't have listed, please tell me so that I can update this. Also the cap size range that you know of or just the one you have.

Would also be informative if you say what you typically do and what your usage is so people kind of get an idea of what real world usage would be like and what would work out for them.


Some FYI about the ISP's and caps, these are just for residential use services. (The caps are typically based on the plan you have)

Capped Cable and DSL Companies:
  • AT&T DSL: 150gb
  • AT&T U-verse - 250gb
  • Broadstripe - 200gb
  • Century Link/Qwest: 150-250gb
  • Charter: 100-500gb
  • Comcast: 250gb
  • Cox Cable: >400gb
  • Teksavvy [Canada] - 300gb (Unlimited Optional)

Non-Capped
  • FiOS (Verizon)
  • Suddenlink Cable Internet
  • Time Warner Cable/Road Runner
  • Verizon DSL
  • Wide Open West
  • Windstream


Original Posting (Click to show)
So I was reading through some posts and something caught my eye about reading my ISP ToS. I started reading through said ToS and I had noticed that I in fact, do have a download cap! I go through Charter, though granted my cap is 250gb I find it odd that no where have they ever mentioned that there was a 250gb cap. When you go to order a service, it should say that there is a cap on it (at least in small print). I have not had any cap problems, but I have recently just downloaded all my steam games which on average are 7-15gb each. I just think that everyone should go through their ToS and see what they can find. I'm glad that I did.

In case anyone is wondering, this is what is in my ToS ToS (Click to show)
14. NO EXCESSIVE USE OF BANDWIDTH

The Service is for residential use and only within limits that Charter considers reasonable for the service level to which Customer subscribes. Residential service usage for Customers subscribing to the Lite or Express packages should not exceed 100 Gigabytes ("GB") of data per month. Usage for Customers subscribing to the Plus or Max packages should not exceed 250 GB of data per month and usage for Customers subscribing to the Ultra100 package should not exceed 500 GB of data per month. Charter reserves the right to revise or implement additional usage limits at any time.

It is a violation of this Policy to use the Service in excess of these limits. In these cases, Charter may, in its sole discretion, notify Customer of excessive use and (i) request Customer to employ corrective or self-limiting actions to comply with this provision; (ii) suspend or terminate Customer's Service account; or (iii) request that Customer subscribe to a version of the Service (such as a commercial grade Internet service, if appropriate) for use at higher data consumption levels that align with Customer's usage patterns. Charter's determination of the data consumption for Service accounts is final.

thanks to Nemesis158 for suggesting the type of service it is.
Edited by xDriftyy - 3/11/12 at 9:56am
post #2 of 51
New York City.
brooklyn
no Fiber available here.
timewarner cable.
30/5 down/up
$50
i get 30 down n 4~5 up .
post #3 of 51

ISP: TekSavvy
Price/month: $41.75 (HSTax Incl.)
Speed you pay for:
12Mb/512kb
Speed you get: 13.1Mb/419kb
Experience with the service: AWESOME! No slow downs, no throttling, no contracts, no fuss, no muss.

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Intel System 2011
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AMD System 2009
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Hard DriveOptical DriveCoolingOS
Seagate Momentus XT LG GSA-H30N Scythe Samurai ZZ Rev.B Win7 x64 Ultimate 
MonitorKeyboardPowerCase
LG CS 460 - 32" LCD TV Microsoft Reclusa Gaming Keyboard Thermaltake TR2 750w Fractal Design Core 1000 
Mouse
Microsoft Comfort Mouse 6000 
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post #4 of 51
ISP: Comcast
Price/month: $39.99
Speed you pay for: 15/4
Speed you get: 25/5
Experience with the service: Nothing but greatness!

Nick
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5 Ghz 2500k!
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Old Build!
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AMD Phenom II X4 965 Black Edition ASRock 890GX PRO3 XFX Radeon HD 6950 2GB, unlocked 6970 Mushkin Blackline 2x4 GB CL 7 1866 Mhz 
Hard DriveOSMonitorMonitor
OCZ Agility 3 120 GB/Seagate 750 GB/WD Raptor 1... Windows 7 Ultimate x64 Acer H231H HP 2311x 
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Logitech G110 Corsair TX750 CM Storm Sniper/Lian-Li T-60 Logitech G9X 
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post #5 of 51
ISP: Comcast
Price/month: $105
Speed you pay for: 50/15
Speed you get: 62/17 with powerboost, otherwise I get the rated speed.
Experience with the service: If there weren't any (soft) caps that I always laugh at, they would be nearly flawless. Speed is always good and even their support and tech people are good.
    
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post #6 of 51
Granite Falls, WA
ISP: Broadstripe Cable
Price/month: $40 I believe
Speed you pay for:15/2
Speed you get: Depends on the day, usually around 12/1.5
Experience with the service: Not terrible, only highspeed internet within 4miles of me so I guess it's what I'll deal with. 200gb throttle cap per month which I have hit a few times. Speed varies which can be extremely annoying (more than a regular time of day variance)
It's a computer
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It's a computer
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Win7 64bit Ultimate Acer X203H 1600x900 CM Storm Quickfire w/ Blues PC Power and Cooling 750watt Silencer MKII 
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post #7 of 51
ISP: Cox Communications
Price/month: $60 for Internet
Speed you pay for: 15/3 to 18/4
Speed you get: On a good day, during off peak 8/5
Experience with the service: Reliable service, but im getting terrible speeds for what I pay for.
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post #8 of 51
Quote:
Originally Posted by PhilWrir View Post

ISP: Cox Communications
Price/month: $60 for Internet
Speed you pay for: 15/3 to 18/4
Speed you get: On a good day, during off peak 8/5
Experience with the service: Reliable service, but im getting terrible speeds for what I pay for.

Canada.. COX the world worst ISP.
www.dslreports.com go check out.
post #9 of 51
Hughesnet
Too much
1.5/400
off peak as advertised, on peak from 6pm to midnight worse than dial up
Hate them, they are the devil. Capped at 425MB a day, and the internet is pretty much unusable between 6pm and midnight. If something else was available, Id jump ship so fast.
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post #10 of 51
Quote:
Originally Posted by forever109 View Post

Canada.. COX the world worst ISP.
www.dslreports.com go check out.

Im in Tucson, And last time I checked the FCC ranks Cox second in terms of overall quality behind Verizon FIOS and a few percentage points ahead of Comcast.
I have never had any problems with them before, and I dont have another choice of service.

This is the first time ive ever not been actually given what Im provisioned, and its probably because im right in the middle of the service area, and im in an apartment complex that uses exclusively cox.
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Micro Mule
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