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Crosshair Mobo won't Post

post #1 of 12
Thread Starter 
The motherboard will illuminate the huge white LEDs that are behind the ROG logo, but none of the HDD/Memory and other lights won't show. The HDD/Memory/etc.. lights illuminate green,orange, or red to indicate how they are working...but I find it weird this always happens to me after my computer shows it's unstable (have had this setup for over two years). I did RMA the motherboard, and they sent it back and it worked for a couple weeks... but PLEASE, keep in mind, they sent me back the same motherboard. Others have guessed, the SATA port was fried on the motherboard. Yet, I have no clue what the issue was. I only tried a different PSU, to see if the PSU was the issue before I ever RMA'd it, and I believe the mobo killed my PSU. I tried it today, and it's done. My seasonic works, but I have no meter to test it. I can hear my HDD platter spinning (I believe so) and my GPU fan spins, but I get no post. This really sucks, I can't afford to spend another $10 to ship my motherboard out to Asus... let alone buy a new motherboard. They offered me VIP shipping the first one, where they send you a brand new one, and take your old... but I thought it was a scheme to get my money, and say my mother board was damaged prior to arrival or that it was actually in good standings and I'd be screwed with two motherboards. Not sure what to do, and I don't know if I can hope for my compute rot post. At the moment, it's in benchmark mode... like I took the motherboard off the stands and it's just laying on a metal case. Last time, I made the mistake of putting my motherboard and PSUs on top of anti-static bags... So I'm still learning a lot about taking care of my hardware.

I would appreciate any feed back on why you think my white LED for the LOGO illuminates but not for my HARDWARE. Thanks.
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post #2 of 12
Quote:
Originally Posted by xquisit View Post

The motherboard will illuminate the huge white LEDs that are behind the ROG logo, but none of the HDD/Memory and other lights won't show. The HDD/Memory/etc.. lights illuminate green,orange, or red to indicate how they are working...but I find it weird this always happens to me after my computer shows it's unstable (have had this setup for over two years). I did RMA the motherboard, and they sent it back and it worked for a couple weeks... but PLEASE, keep in mind, they sent me back the same motherboard. Others have guessed, the SATA port was fried on the motherboard. Yet, I have no clue what the issue was. I only tried a different PSU, to see if the PSU was the issue before I ever RMA'd it, and I believe the mobo killed my PSU. I tried it today, and it's done. My seasonic works, but I have no meter to test it. I can hear my HDD platter spinning (I believe so) and my GPU fan spins, but I get no post. This really sucks, I can't afford to spend another $10 to ship my motherboard out to Asus... let alone buy a new motherboard. They offered me VIP shipping the first one, where they send you a brand new one, and take your old... but I thought it was a scheme to get my money, and say my mother board was damaged prior to arrival or that it was actually in good standings and I'd be screwed with two motherboards. Not sure what to do, and I don't know if I can hope for my compute rot post. At the moment, it's in benchmark mode... like I took the motherboard off the stands and it's just laying on a metal case. Last time, I made the mistake of putting my motherboard and PSUs on top of anti-static bags... So I'm still learning a lot about taking care of my hardware.
I would appreciate any feed back on why you think my white LED for the LOGO illuminates but not for my HARDWARE. Thanks.

Wait... your motherboard is laying on a metal case? Like full contact exposure to the backside of the motherboard? Uh, that could certainly be the problem since it is most likely shorting out. Unless you meant it is just currently sitting there while you try and figure out the problem and haven't tried booting it LIKE that.
And educate me why putting it on top of anti-static bags was a bad thing for you in the past? These sentences seem backwards to me...

Also, since you didn't mention it, have you tried resetting the CMOS battery?
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post #3 of 12
Thread Starter 
My motherboard is on the metal side panel with no motherboard stands under.

I made the mistake of putting stuff ON TOP of an anti static bag, not inside... I know, I'm a rookie.

So, the last time I tried resetting the battery and it did nothing. I will try it again, but you do have me worried about the metal thing. I think I should go ahead and put it on the motherboard stand inside my case, instead of laying it on the metal side panel... Keep in my mind even my powersupply is on another metal side panel as well.

Just keep in mind, this problem (the NO LEDS flashing indicating HDD/etc is working) still consists even when it's on a motherboard stand inside my case.

Should I try resetting the battery again? If that fails can I buy a regular 3v battery from a store and replace it with that?
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post #4 of 12
Quote:
Originally Posted by xquisit View Post

My motherboard is on the metal side panel with no motherboard stands under.
I made the mistake of putting stuff ON TOP of an anti static bag, not inside... I know, I'm a rookie.
So, the last time I tried resetting the battery and it did nothing. I will try it again, but you do have me worried about the metal thing. I think I should go ahead and put it on the motherboard stand inside my case, instead of laying it on the metal side panel... Keep in my mind even my powersupply is on another metal side panel as well.
Just keep in mind, this problem (the NO LEDS flashing indicating HDD/etc is working) still consists even when it's on a motherboard stand inside my case.
Should I try resetting the battery again? If that fails can I buy a regular 3v battery from a store and replace it with that?

I still don't see how that would be a mistake? I place components on top of anti-static bags all the time when I'm tinkering with the innards of my PC.

At the very least get the motherboard off of a metal ground. The stands serve the purpose of keeping the motherboard from shorting itself out since there are hundreds of solder points on the back of a motherboard. To be honest I really don't know what to say could have happened to the motherboard if you have left it on a metal ground for a while and tried booting it several times. The power supply isn't really a big deal. It seats firmly against the exposed inside of the case so sitting it on metal does nothing to harm it.

I would try resetting the battery again with the motherboard properly mounted or at least off of a metal surface. And no I don't think a regular 3v battery will work. Look at CMOS battery and take the product number off of it and match it up. Should be a 4 digit number.
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post #5 of 12
Thread Starter 
I got the computer to boot up properly ONCE, and no dice after that... Please, help me get it to boot again

How I got it to boot(once):
1) Remove motherboard from metal case, and put it on the motherboard stands (proper placement)
2) Remove everything except memory, and add it back together again
3) I put my powersupply on a side panel (laying on it)
4) I put my H50 radiator hanging from the case....

My computer booted up properly, so I got excited.... and:
1) Put my powersupply inside my case
2) Screw the radiator to the top of my HAF932
NOW I CAN'T BOOT....

What in the world....? How can the computer not boot anymore, just by me putting the powersupply and radiator in the proper place?
Is my battery bad? I've been using my computer heavily ever since December 4, 2009.... So is it that? My battery?
Edited by xquisit - 3/12/12 at 6:29pm
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post #6 of 12
I wouldn't think the battery would be the cause of that... did you try reversing the process and take the power supply/radiator back out and placing them one the side panel/hanging to see if it would boot again? I would do that and start a process of elmination going.
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post #7 of 12
Thread Starter 
I bought a new battery and it did nothing, and then I decided to try a different power plug (for my PSU) and it worked... I might've been using the wrong one the whole time.

I wonder if I should return the battery or just keep it? It was $6.00 USD

My old battery has been used a lot for the past two years.


And I honestly appreciate the fact you helped me out, no one else posted here. +rep
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post #8 of 12
Power cord huh? that's interesting. You should not have had that problem unless you lived out of states or if the V was switched on the back of your PSU. But I suppose some cords may be built for the hardware they come with(monitor, etc). But great to hear the problem is solved. have you done any more research since your last post of why the cord was the issue? I'm a little curious 'why'.

And yeah this place is hit or miss with help sometimes. It's weird like that. :S
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post #9 of 12
Thread Starter 
No, the wierd problem is... the same problem happened again.. even with the "right" cord (which I don't even know which is the right one for this PSU, any way).

I did see something a tad off, the molex connector for the H100 (that also has a connector that goes to the CPU fan connector on the motherboard). One of the male pins wasnt connecting with the psu's connection (female port). So I pushed it in so there is contact, but I don't even think that was an issue. Since it didn't fix my problem right away.

I am still scared to turn on my computer, every day I think about how the green leds won't flash (which indicates no post, or no HDD/ and other hardware connection is there).
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post #10 of 12
Thread Starter 
Wow... I can't believe I just did this......

I just tried to plug in my x1 soundcard while the computer is on....... and the computer turns off, and won't turn back on.


After waiting a few minutes, the computer now turns, but now it's the SAME issue all over again.




The LEDs for HDD/etc won't illuminate, no post.

Seriously, I know this time it's my fault..... but I'm about to toss this POS motherboard out the window.... I should call them for a new RMA, or ask those jerks to send me a new one.... but they end up charging you for the new mother board $190... until mine arrives... I don't want them to say my motherboard is good, and I'm stuck with two mobos.. Have you seen their service complaints on the net? I don't trust them one bit.
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