Quote:
Originally Posted by
TeamBlue 
You are absolutely wrong, sir. Here's the law:
In a credit transaction, a merchant takes your credit card, prints a receipt and deposits it with his "merchant bank." The merchant bank pays the merchant and sends the receipt to your issuing bank. Your issuing bank then pays the merchant bank and sends you a "statement" which shows all of your transactions during the period. There are two categories recognized by federal and state law under which you can resist payment, and these are known as "billing errors" and "claims and defenses". Your rights are different under each.
The types of "billing errors" include:
Charges you did not authorize;
Charges for undelivered goods or services;
Charges for goods or services different from what was represented or of the wrong quantity;
Charges for goods that were not timely delivered
If you believe there was a "billing error," you must, within 60 days following the date of the first statement on which the charge appears (not the date you made the charge; the date of the issuance of the statement appears on the face of the statement), write a letter to your bank setting forth in specific detail why you believe there was an error in the charge. You should set forth everything regarding your dealings with the merchant - - Did you respond to an ad in a newspaper, receive a telephone call, visit the store? What did the merchant tell you about what you would be receiving? Did you authorize the charge? Did you receive the goods? Were the goods different than represented? Etc. If you kept a mailer or the ad from the merchant, attach copies to your letter, along with any correspondence between you and the merchant.
If you get your letter challenging the charge to your bank within the 60 day period (some banks extend this to 90 days, but don't take a chance), you need not meet any other condition.
No geographical restrictions apply. You need not make any attempt to resolve the dispute with the merchant, and you can assert a billing error even if you have already paid your credit card balance down to zero.
TL;DR If you get one of these that's borked, has nasty issues, or dead pixels when you paid for pixel perfect.... CC charge-back. Don't let them say "Return item for refund." I for one will not ever pay for return shipping back to Korea, especially if they say 100% tested and it clearly isn't.
one im not a sir
2 im in a different country then you other laws apply to me
im just saying in the end give the seller a chance before you go guns blazing that never EVER helps
im comming from working in a store myself.
not everybody is instantly bad when i had trouble with my achieva a while ago i contacted the one who sold it to me i could send it back on his expense * he whould issue a order that it whould get picked up by dhl and after it arrived at korea he whould send a new one or i could get a 90 dollar refund * i had 2 dead pixels more then allowed *
so i found that acceptable
lesson here is hear them out first before going OMG CLAIM THIS CLAIM THAT
yes its your right to claim but its there right to black list you as a costumer and what i know he will make sure others whill black list you aswel.
so hear the seller out first back up EVER mail you send and he sends or record phone calls * if it turns sour you can use that*
and on a note a claim can turn out realy bad aswel cause a seller can contact the credit company or paypal and give his evidence and wel then its basicly this
hi this guy just charged back money from his purchase while i send him the product and i can show you it was delivered i do not know why he did this.
cc/pp company: ok we dont see any reason given just charge back
* **** storm happens seller can open a investigation and it can end in cc fraud hurray*
good way of doing a claim is to first contact vendor tel him your problem and evidence * photo's*
then when he replies see what he says if he is willing to work it out let him.
if he does not dispute and claim as its your right and he will have nothing to counter it with and i do mean nothing * aslong as you saved his replies tip ALWAYS use ebays msg system so ebay themselfs can back you up* why ebay simply these guys live on there costumer support bad views are death sentences for them in a mather of speaking and ebay can investigate them further and eventualy kick them of.
if he says to solve it do what he asks make him pay the shipment keep up al the reciets tickets etc etc
if he then refuses to send one back then claim
or you get a new working one probly with a little refund for the trouble
anyway its your pick im just adding what i whould do
aka treat people as you want to be treated
Edited by Havolice - 11/12/12 at 2:29pm
