Overclock.net › Forums › Intel › Intel - General › Dell - SSD Woes
New Posts  All Forums:Forum Nav:

Dell - SSD Woes

post #1 of 2
Thread Starter 
Long story short, my dad (or rather, his company) bought a $3000 Dell workstation laptop. Don't get me wrong, it's a nice piece of hardware, but it's been nothing but trouble for him. Aside from the crappy IT performance at his office (not installing drivers, etc.), he's been complaining about a slow drive (slow startup, program load). I can't remember the exact model name off the top of my head, but it's a Samsung 256gb SSD (not a 2.5", but in the smaller format... it's fairly new).

Samsung promises ~525mb/s reads and ~500mb/s writes in their overview. Yet when I had my dad run an ATTO benchmark, he got something around ~150mb/s-ish reads and writes. He's been in painful contact with his Dell representative ever since. He's been extremely rude thus far. My dad tried to explain to the rep what I explained to him... Paraphrasing:

"We don't accept benchmarks from irrelevant third-party benchmarks. If it passes Dell's Diagnostic Utility, there's no problem."

"Your PC fanboy son probably has his entire system setup just to get good hard drive speeds, like expensive SATA cables with gold contacts or something." (I'm not even joking about that one. He went on about how misguided I was about this whole thing, which really pissed my dad off).

"What do you mean by "slow"? Maybe it seems "slow" to you, but SSD's don't use any moving parts! They're low power consumption, if you drop them you don't lose data... blah..." He likes to keep going on and on about the wonderful perks of an SSD.

After that painful call, I decided to check to make sure that the machine was in AHCI mode -- it was. The next question was whether or not the machine was even SATA III capable... then it got fun.

It took him a few hours of calls with several levels of Dell authority to FINALLY determine that the PC did not, in fact, support SATA III.

The question is, should my dad demand a new machine? He's mad (and so am I) that Dell would sell a top-of-the-line SATA III SSD, charging his company a top-of-the-line price in the process, and put it in a machine that can't even utilize the speed.
HAL9000
(18 items)
 
"Not Quite White"
(11 items)
 
Skynet
(15 items)
 
CPUMotherboardGraphicsGraphics
Intel i7-4790k MSI Z87 MPower Max AC EVGA GTX 780 Superclocked ACX EVGA GTX 780 Superclocked ACX 
Hard DriveHard DriveCoolingOS
Plextor M5 Extreme Wester Digital Blue 500GB ARCTIC Freezer 13 Limited Edition Windows 10 Home 
MonitorKeyboardPowerCase
QNIX QX2710 Evolution II 1440p CM Storm Quickfire TK - Cherry MX Red Seasonic X650 650 Watt Gold Modular Antec P-100 
MouseAudioAudioAudio
Logitech G700 Schiit Modi DAC Schiit Magni II Uber Headphone Amp / Pre-Amp SMSL SA-50 Amp 
AudioAudio
Micca MB42x Bookshelf Speakers Beyerdynamic DT770 Pro 80 Ohm 
CPUMotherboardGraphicsRAM
Intel i5 2500K ASRock Extreme Gen3 P67 XFX Radeon HD 6950 2gb 16GB Corsair XMS3 1600MHz 
Hard DriveHard DriveOptical DriveCooling
Corsair Force GT 120gb Samsung 200gb 7200RPM SATA II ASUS 24X CD DVD RW XSPC Rasa RS240 with Primochill Tubing 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Sceptre 21.5" 1080p Microsoft Sidewinder x4 Raidmax RX-850AE 850 Watt GOLD Modular 
CaseMouseAudio
Cooler Master 690II Advanced Logitech MX-315 Logitech Z-623 200 Watt 2.1 
  hide details  
Reply
HAL9000
(18 items)
 
"Not Quite White"
(11 items)
 
Skynet
(15 items)
 
CPUMotherboardGraphicsGraphics
Intel i7-4790k MSI Z87 MPower Max AC EVGA GTX 780 Superclocked ACX EVGA GTX 780 Superclocked ACX 
Hard DriveHard DriveCoolingOS
Plextor M5 Extreme Wester Digital Blue 500GB ARCTIC Freezer 13 Limited Edition Windows 10 Home 
MonitorKeyboardPowerCase
QNIX QX2710 Evolution II 1440p CM Storm Quickfire TK - Cherry MX Red Seasonic X650 650 Watt Gold Modular Antec P-100 
MouseAudioAudioAudio
Logitech G700 Schiit Modi DAC Schiit Magni II Uber Headphone Amp / Pre-Amp SMSL SA-50 Amp 
AudioAudio
Micca MB42x Bookshelf Speakers Beyerdynamic DT770 Pro 80 Ohm 
CPUMotherboardGraphicsRAM
Intel i5 2500K ASRock Extreme Gen3 P67 XFX Radeon HD 6950 2gb 16GB Corsair XMS3 1600MHz 
Hard DriveHard DriveOptical DriveCooling
Corsair Force GT 120gb Samsung 200gb 7200RPM SATA II ASUS 24X CD DVD RW XSPC Rasa RS240 with Primochill Tubing 
OSMonitorKeyboardPower
Windows 7 Ultimate 64-bit Sceptre 21.5" 1080p Microsoft Sidewinder x4 Raidmax RX-850AE 850 Watt GOLD Modular 
CaseMouseAudio
Cooler Master 690II Advanced Logitech MX-315 Logitech Z-623 200 Watt 2.1 
  hide details  
Reply
post #2 of 2
For the insulats you took get the money back and build him a rig for work.
Main Rig
(15 items)
 
Work Rig
(9 items)
 
 
CPUMotherboardGraphicsRAM
5820k Asus X99 Deluxe MSI GTX980 Ti Gaming/EK GPU Block Corsair 16GB 
Hard DriveCoolingOSMonitor
M4 128GB,C300 128GB, F3 1TB  480mm RAD, 655/top, 250mm RES, EK LX CPU Block windows 7 PRO 64bit Asus PB278Q 
PowerCase
Enermax Platimax 1500W Cosmos S 
CPUMotherboardGraphicsRAM
Core i7 2600k ASUS P8Z77-V MSI GT 610 1GB Corsair 1333mhz 16GB 
Hard DriveCoolingOSPower
Intel 330 60GB Cooler Master Hyper 212 EVO W7 Corsair CX500M 
Case
Cooler Master Elite 334U 
  hide details  
Reply
Main Rig
(15 items)
 
Work Rig
(9 items)
 
 
CPUMotherboardGraphicsRAM
5820k Asus X99 Deluxe MSI GTX980 Ti Gaming/EK GPU Block Corsair 16GB 
Hard DriveCoolingOSMonitor
M4 128GB,C300 128GB, F3 1TB  480mm RAD, 655/top, 250mm RES, EK LX CPU Block windows 7 PRO 64bit Asus PB278Q 
PowerCase
Enermax Platimax 1500W Cosmos S 
CPUMotherboardGraphicsRAM
Core i7 2600k ASUS P8Z77-V MSI GT 610 1GB Corsair 1333mhz 16GB 
Hard DriveCoolingOSPower
Intel 330 60GB Cooler Master Hyper 212 EVO W7 Corsair CX500M 
Case
Cooler Master Elite 334U 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel - General
Overclock.net › Forums › Intel › Intel - General › Dell - SSD Woes