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How to remove Smart 6 (Gigabyte)

post #1 of 7
Thread Starter 
I recently RMA'd a Gigabyte Z68 UD3 with a perpetual boot cycling problem. I have since replaced the board with an ASRock P67 Extreme4 Gen3. I was able to post and remove all of Gigabytes programs with the exception of one. When I attempt to remove "Smart 6 B11.0824.1" I receive the following errors:

"Can not find the SMI port !"

I like "OK" and again I receive the same error message three more times. I then click "OK" again and get this error message

"Password failed. Input password error."

However, I was never prompted to enter a password. I then click "OK" and it the error window closes and "Smart 6" remains.

I have tried removing the program with Revo Uninstaller with the same results. Booting from Safe Mode doesn't help me either. Any advice (short of wiping my drive and reinstalling) would be very helpful. Appreciate you taking the time to help me.
post #2 of 7
Thread Starter 
I noticed under HKEY_CURRENT_USER\Software there is a "Gigabyte" folder. Is it safe to right-click + delete? Would that fix my problem?
post #3 of 7
should fix the problem, as you know Smart 6 is is one of these software packages that come with mobos to assists with turbo, BIOS updates etc so its Gigabyte proprietary.. i don't see any harm in manually removing it.. Since you have a new Asrock now, Smart 6 is just leftover from when you had your GB board so go ahead a remove it anyway you can smile.gif
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Going to be chaep
(16 items)
 
Wife's Rig
(12 items)
 
 
CPUMotherboardGraphicsRAM
i7-3770k Gigabyte GA-Z77X-UP5 TH MSI GTX460 G.Skill TridentX 2400 2 x 4GB 
Hard DriveHard DriveOptical DriveCooling
Plextor M5p 128GB 2 x WD 500GB Blues LG Prolimatech Megahalems Rev C 
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Arctic F12 CO PWM x 2 Push/Pull Windows 7 64 bit Ultimate LG IPS235V Corsair AX850 
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Coolermaster HAF 912 advanced (Asia version) 
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Win 7 ultimate Samsung Syncmaster 932gwe+ OCZ ZT series 550W Coolermaster 410 
CPUMotherboardRAMHard Drive
1.67Ghz Atom stock 1GB DDR2 2 x 500GB Western Digital Cavier Blacks [RAID 1] 
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stock DSM3.2 [built on linux] stock stock 
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Synology DX510 Expansion unit 5 x 1TB WD Cavier Blacks in a RAID 6 
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post #4 of 7
Thread Starter 
Quote:
Originally Posted by stubass View Post

should fix the problem, as you know Smart 6 is is one of these software packages that come with mobos to assists with turbo, BIOS updates etc so its Gigabyte proprietary.. i don't see any harm in manually removing it.. Since you have a new Asrock now, Smart 6 is just leftover from when you had your GB board so go ahead a remove it anyway you can smile.gif

Thanks! I'll give it a shot tonight. I may try to find the uninstall file that the applet is initializing and right-click + 'run as administrator' option. If it's not in the program
folder, I assume it might be in the the uninstall path in the registry under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall ?
post #5 of 7
Quote:
Originally Posted by Xymox007 View Post

Thanks! I'll give it a shot tonight. I may try to find the uninstall file that the applet is initializing and right-click + 'run as administrator' option. If it's not in the program
folder, I assume it might be in the the uninstall path in the registry under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall ?

it should be in the program folder/GIGABYTE/smart 6 and uninstall if its still there smile.gif.. be careful when playing with registry as you obviously know
Going to be chaep
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Wife's Rig
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CPUMotherboardGraphicsRAM
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Plextor M5p 128GB 2 x WD 500GB Blues LG Prolimatech Megahalems Rev C 
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Samsung 830 128GB WD black 500GB Liteon Coolermaster Hyper 212+ EVO 
OSMonitorPowerCase
Win 7 ultimate Samsung Syncmaster 932gwe+ OCZ ZT series 550W Coolermaster 410 
CPUMotherboardRAMHard Drive
1.67Ghz Atom stock 1GB DDR2 2 x 500GB Western Digital Cavier Blacks [RAID 1] 
CoolingOSPowerCase
stock DSM3.2 [built on linux] stock stock 
OtherOther
Synology DX510 Expansion unit 5 x 1TB WD Cavier Blacks in a RAID 6 
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Going to be chaep
(16 items)
 
Wife's Rig
(12 items)
 
 
CPUMotherboardGraphicsRAM
i7-3770k Gigabyte GA-Z77X-UP5 TH MSI GTX460 G.Skill TridentX 2400 2 x 4GB 
Hard DriveHard DriveOptical DriveCooling
Plextor M5p 128GB 2 x WD 500GB Blues LG Prolimatech Megahalems Rev C 
CoolingOSMonitorPower
Arctic F12 CO PWM x 2 Push/Pull Windows 7 64 bit Ultimate LG IPS235V Corsair AX850 
Case
Coolermaster HAF 912 advanced (Asia version) 
CPUMotherboardGraphicsRAM
I5-3570K Gigabyte Z68X-UD3H-B3 Inno3D Ichill GTX660 8GB G.Skill RipjawsX 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 830 128GB WD black 500GB Liteon Coolermaster Hyper 212+ EVO 
OSMonitorPowerCase
Win 7 ultimate Samsung Syncmaster 932gwe+ OCZ ZT series 550W Coolermaster 410 
CPUMotherboardRAMHard Drive
1.67Ghz Atom stock 1GB DDR2 2 x 500GB Western Digital Cavier Blacks [RAID 1] 
CoolingOSPowerCase
stock DSM3.2 [built on linux] stock stock 
OtherOther
Synology DX510 Expansion unit 5 x 1TB WD Cavier Blacks in a RAID 6 
  hide details  
Reply
post #6 of 7
Thread Starter 
Quote:
Originally Posted by stubass View Post

it should be in the program folder/GIGABYTE/smart 6 and uninstall if its still there smile.gif.. be careful when playing with registry as you obviously know

I went to HKEY_CURRENT_USER\Software and manually deleted the "Gigabyte" folder and then did a "Remove Entry" with with Revo uninstaller. Not the best way to go about it, but it's done.
post #7 of 7
Quote:
Originally Posted by Xymox007 View Post

I went to HKEY_CURRENT_USER\Software and manually deleted the "Gigabyte" folder and then did a "Remove Entry" with with Revo uninstaller. Not the best way to go about it, but it's done.

smile.gif nice job.. happy you got rid of it thumb.gif i will give you your first +rep smile.gif
Going to be chaep
(16 items)
 
Wife's Rig
(12 items)
 
 
CPUMotherboardGraphicsRAM
i7-3770k Gigabyte GA-Z77X-UP5 TH MSI GTX460 G.Skill TridentX 2400 2 x 4GB 
Hard DriveHard DriveOptical DriveCooling
Plextor M5p 128GB 2 x WD 500GB Blues LG Prolimatech Megahalems Rev C 
CoolingOSMonitorPower
Arctic F12 CO PWM x 2 Push/Pull Windows 7 64 bit Ultimate LG IPS235V Corsair AX850 
Case
Coolermaster HAF 912 advanced (Asia version) 
CPUMotherboardGraphicsRAM
I5-3570K Gigabyte Z68X-UD3H-B3 Inno3D Ichill GTX660 8GB G.Skill RipjawsX 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 830 128GB WD black 500GB Liteon Coolermaster Hyper 212+ EVO 
OSMonitorPowerCase
Win 7 ultimate Samsung Syncmaster 932gwe+ OCZ ZT series 550W Coolermaster 410 
CPUMotherboardRAMHard Drive
1.67Ghz Atom stock 1GB DDR2 2 x 500GB Western Digital Cavier Blacks [RAID 1] 
CoolingOSPowerCase
stock DSM3.2 [built on linux] stock stock 
OtherOther
Synology DX510 Expansion unit 5 x 1TB WD Cavier Blacks in a RAID 6 
  hide details  
Reply
Going to be chaep
(16 items)
 
Wife's Rig
(12 items)
 
 
CPUMotherboardGraphicsRAM
i7-3770k Gigabyte GA-Z77X-UP5 TH MSI GTX460 G.Skill TridentX 2400 2 x 4GB 
Hard DriveHard DriveOptical DriveCooling
Plextor M5p 128GB 2 x WD 500GB Blues LG Prolimatech Megahalems Rev C 
CoolingOSMonitorPower
Arctic F12 CO PWM x 2 Push/Pull Windows 7 64 bit Ultimate LG IPS235V Corsair AX850 
Case
Coolermaster HAF 912 advanced (Asia version) 
CPUMotherboardGraphicsRAM
I5-3570K Gigabyte Z68X-UD3H-B3 Inno3D Ichill GTX660 8GB G.Skill RipjawsX 1600 
Hard DriveHard DriveOptical DriveCooling
Samsung 830 128GB WD black 500GB Liteon Coolermaster Hyper 212+ EVO 
OSMonitorPowerCase
Win 7 ultimate Samsung Syncmaster 932gwe+ OCZ ZT series 550W Coolermaster 410 
CPUMotherboardRAMHard Drive
1.67Ghz Atom stock 1GB DDR2 2 x 500GB Western Digital Cavier Blacks [RAID 1] 
CoolingOSPowerCase
stock DSM3.2 [built on linux] stock stock 
OtherOther
Synology DX510 Expansion unit 5 x 1TB WD Cavier Blacks in a RAID 6 
  hide details  
Reply
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