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Got a forgotten/reset password email from Steam all of a sudden... - Page 2

post #11 of 23
Thread Starter 
Quote:
Originally Posted by E-Peen View Post

Well, they'll need to know your secret questions I believe. I haven't had to reset a Steam password the traditional way in quite some time, so I cannot remember.
Edited multiple times due to brain giving out.

I think you are right... someone guessing my recovery question is kinda scary though.. I thought my secret question was well.. very secret wth.gif

Edit: passwords changed.. changed the recovery question, even found a site that generates passwords that also has it in the NATO Phonetic alphabet so that should help me right off the bat to memorize em, though usually i just memorize the keystrokes. tongue.gif

Many thanks to all that posted, you guys are awesome. cheers.gif
Edited by HeWhoDared - 3/13/12 at 7:32pm
post #12 of 23
Thread Starter 
Bump

So I created a Steam ticket to get their opinion on the situation because I still wasn't fully convinced.

Of course they give me a reply that leads me to believe they did NOT read my message, but besides that I got another forgotten password email around the same time actually 2:49 PM EST

I'm not sure if Steam actually sent that themselves because they thought I had trouble resetting my password.. rolleyes.gif

Upon logging on i got another friend request from what seems like a dummy account, as if him just adding me out of the blue wasn't shady enough, his profile name was [UNKNOWN]

I'm wondering if these random people are connected to why i'm getting these emails...
post #13 of 23
Change your steam tag to not match your account name.

As long as they have your account name they can try to get into your account.
Your going to just have to block/ignore these people, rely on steam guard, and protect your email and passwords until they give up and leave you alone.

Do change your forum tag though so that they don't pick your name again and start all over later.
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post #14 of 23
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Quote:
Originally Posted by Aparition View Post

Change your steam tag to not match your account name.
As long as they have your account name they can try to get into your account.
Your going to just have to block/ignore these people, rely on steam guard, and protect your email and passwords until they give up and leave you alone.
Do change your forum tag though so that they don't pick your name again and start all over later.

So they do not have to successfully guess my secret question/answer in order for the email to be sent?

Thanks though for the quick reply after the bump, I really appreciated it! thumb.gif
post #15 of 23
That is interesting... I am reviewing the process for retrieving the password
https://support.steampowered.com/kb_article.php?ref=4988-DHXV-7272#yesaccountname

Your right you do need the email details and secret question.
The last email request might have been Steam from your ticket... but the other attempt I don't know, it is possible they guessed or it is a bot/script.
I'd make sure there are no viruses on your system and just keep tabs on your account. It is possible they are sending support tickets themselves to Steam for your password reset, not sure what that will accomplish though.

Another thing that is fairly common is that someone else has a similar email name as yours and it is sending you notifications by mistake?
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post #16 of 23
Thread Starter 
I think what makes me very nervous is that someone guessed my secret question, I'm running a full scan right now, but i'm not feeling too good about this.
post #17 of 23
I think you will be ok. just change your password, and all of your passwords everywhere that are that particular one, and change your display name and change your security question.

I have to thank you though because this was the push to go change all of my passwords just to strengthen my personal security. thumb.gif so thanks.

and again take all of the precautions and you will be fine.
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post #18 of 23
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Quote:
Originally Posted by .theMetal View Post

I think you will be ok. just change your password, and all of your passwords everywhere that are that particular one, and change your display name and change your security question.
I have to thank you though because this was the push to go change all of my passwords just to strengthen my personal security. thumb.gif so thanks.
and again take all of the precautions and you will be fine.

thanks for replying.

Thing is, yesterday this same exact thing happened yesterday, I'm trying to figure out if I should change my passwords and secret question again though.

Definitely gonna change my display name, getting sick and tired of all these shady people though.
post #19 of 23
They may well be faked emails from Steam, with links to nasty password scraping sites, or other malware links. I got 4 or 5 claiming to be from Blizz last year which seemed to imply I was the proud owner of a new account... didn't touch them.
All they have to do is get a real steam forgotten password email, hide a nasty link behind the real looking one in the email, add faked email headers copied from the original, and wait for the account details to roll in.
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post #20 of 23
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Quote:
Originally Posted by allikat View Post

They may well be faked emails from Steam, with links to nasty password scraping sites, or other malware links. I got 4 or 5 claiming to be from Blizz last year which seemed to imply I was the proud owner of a new account... didn't touch them.
All they have to do is get a real steam forgotten password email, hide a nasty link behind the real looking one in the email, add faked email headers copied from the original, and wait for the account details to roll in.

I'm fairly certain they are from Steam though.. :/

338

thanks for posting though man
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