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Hello all,
My mother-in-law owns an HP 4500 All-in-One printer. She said it often makes a repeated banging noise and then eats the paper. At first I was thinking something in the gears was screwed up, but when I came over and tested it, I no longer think so. Firstly, it makes the banging noise before it prints, not during. Like it's adjusting itself repeatedly, or it's confused about how to align itself. When it does this, it always then eats the paper it feeds. But it doesn't do this every time. It is often enough to be very annoying though. Like about 1 in 3 times.

I print the same thing repeatedly too, with no changes in settings. Still eats it about 30% of the time. It's making suspect there's a busted sensor or something, so it's trying to get some data from a sensor and can't, so there's an error and it continues anyway. Though honestly, I have very little idea about the construction of printers. I never really focused on that.

By the way, it is a wireless printer, but she is connected through USB, and doesn't really use the wireless feature. Is it possible this is a driver issue, or is it more likely a physical defect like my theory of a malfunctioning sensor? Her printer settings are all default.

Thanks for any help! Let me know if you need more info.
i7 Gamer
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i7 Gamer
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 @ 4.1 GHz ASUS Sabertooth x58 Gigabyte GTX 460 x2 SLI OCZ Gold 8CL 6gb 
Hard DriveOSMonitorKeyboard
1x OCZ Onyx 32GB, 2x Seagate Barracuda 250GB RAID0 Windows 7 Home Premium Samsung 21.5" Corsair K70 
PowerCaseAudio
Antec Truepower New 750W HAF 932 Logitech 5.1 Z7700 
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Reply