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Shipping card for RMA via USPS?

post #1 of 30
Thread Starter 
First off, I have edited my original thread title in order to get interest in my new question. The original OP is below this one. I been given an RMA number to send my card back, and they suggest I use FedEx or UPS due to tracking. But since the USPS can do tracking, as well as insurance, would I be ok shipping to them that way? I would make it much more convenient for me since I have to pick something up at the Post Office later this morning already.

So what do you think? I've only had one RMA before, and it was an advanced RMA, so they paid for all of the shipping.

ORIGINAL OP BELOW


I bought two MSI Twin Frozr IIIs late December 2011. They were promptly unlocked, and put at 6970 specs (880/1375) from that point on. They served me well with no issues. I'm pretty sure I have taken them out and cleaned them since I've had them, but this may have been the first time. Regardless, I have done it numerous times with my 5870s when I had them.

Well, somehow, while removing them, cleaning with my DatVac, and putting them back in, the primary card started to artifact on the desktop. It didn't happen at first. I remember playing a little bit of Skyrim and then I began tinkering with lowering my voltage and stress testing to see how low I could go on CPU volts, while keeping it at 4.5. I was happy to get it down to 1.28 in BIOS, and set it to stress test with Prime 95 and went to bed. I was happy to find it chugging along when I got up 8 hours later. I stopped Prime 95 and rebooted my machine That's when I would see weird glitches with text on websites, and flickering distorted images as well. Gaming was out of the question, as the same sort of flickering distorted images were present there as well.

So I'm on one card for now. I did try to use the good card as the main and still crossfire the other card, but I still got image corruption.

My issue is this. I don't have my original BIOS. Are the ones on Techpowerup actually trustworthy ORIGINAL BIOS? I know this was my bad, but it got deleted in a frustrated day of trying to organizes some folders. Does anyone who unlocked theirs or something, have a back up of their original BIOS that they can give me so that I'm good to go when I send it back? Are there any other things I can try? (re-flashing it with the unlocked BIOS and see, certain testing, settings, anything hat won't screw with an RMA.)

If I do have to RMA, what type of experience am I looking at with MSI?
Edited by Demented - 3/18/12 at 10:55pm
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post #2 of 30
Yes, the bios on techpowerup seem to be trust worthy just make sure you use the twin frozr iii bios and not the twin frozr ii bios. And make sure the version number matches your stock version.

Edit: if you do have to rma the experience isn't bad. They take maybe 3 days to issue a number though, and the updates they give aren't the most clear but they do get it to you within 2-3 weeks.
Edited by Iredeus - 3/15/12 at 8:35am
post #3 of 30
Thread Starter 
Well, I can't seem to find a stock BIOS on there. Is it even possible to UN-unlock a card to 1408 shaders?

If not, what will MSI say if I send it back with that BIOS?
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post #4 of 30
I'm not too sure, have you checked the product page on msi's site? It may have the vga bios.
post #5 of 30
That card doesnt have the dual bios switch on it, so that you can switch it back to stock shaders?
post #6 of 30

 

Quote:

Well, somehow, while removing them, cleaning with my DatVac, and putting them back in, the primary card started to artifact on the desktop.

 

To rule out if during the cleaning might have moved something (power cables, crossfire bridge, cards seating), try to re-organize it. Then to rule out if it's the overclock issues; restore it to factory defaults then restart PC (assuming you didn't change the driver version or system configuration in between or adding softwares).

 

Otherwise they will send the card back to you if they don't find any problems.

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post #7 of 30
Thread Starter 
Quote:
Originally Posted by Ken1649 View Post



To rule out if during the cleaning might have moved something (power cables, crossfire bridge, cards seating), try to re-organize it. Then to rule out if it's the overclock issues; restore it to factory defaults then restart PC (assuming you didn't change the driver version or system configuration in between or adding softwares).

Otherwise they will send the card back to you if they don't find any problems.

I thought I wold post it in the OP< but the thread seemed long as it was. I had tried uninstalling the cards, AfterBurner, drivers, etc. It did seem that the card worked fine with no drivers, but of course no where near native resolution. Both cards were immediately set back to stock. I'm running what was the secondary as my main now, with no issues. If I shut down, put in the other card, it will start messing up. I would hope that if they test in in a system with latest drivers and native resolutions, that it will show them immediately as well.
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post #8 of 30
Not sure it would fix your issue but have backups of the original BIOS if needed....PM me an email if you need it thumb.gif
 
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post #9 of 30
Thread Starter 
Quote:
Originally Posted by ryan w View Post

Not sure it would fix your issue but have backups of the original BIOS if needed....

You're saying you have backups, or I should have had? I did, but stupidly erased them. If you do have an original MSi Twin Frozr III BIOS, I'd appreciate if you could post it. smile.gif
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post #10 of 30
origin.bin.zip 41k .zip file

original instruction I followed:

1.Make a bootable pendrive(link)
Use whatever works for you -- I recommend making the pen drive bootable by running NTFSfloppysetup and then tinkering with any filesystem files as per your preferences/ needs Just insert a ~ 2GB pen drive and you know that it WILL work. Some PD's hate booting into dos . Well.

2. Extract the Modded BIOS flash files to the pen drive(link)
Copy them to root..

copy origin.bin to pendrive

3. Reboot and FLASH!
The TF3 has two different BIOS's , one with an aggressive fan profile, and one with a passive fan profile. These can be accessed from the fan speed toggle switch.
So a bad flash should not be a problem , but its your card and if you're weary , I assume you know better.

Reboot and boot from the PD . type :
Atiflash –p –f 0 R6950PEX.bin
i assume just change this to:

Atiflash -p -f 0 origin.bin

Good luck
Edited by ryan w - 3/15/12 at 6:50pm
 
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