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Right, a friend brought over her laptop, Black screen, with cursor!, (ALL FIXES have not worked) - Page 2

post #11 of 16
Just hook the hard drive internally, pull files, reinstall windows, call it a day.


Just tell her you needed to take a part out to fix it correctly...id be no different than hooking up an SSD. You won't break anything.



No sense in running around like a chicken with it's head cut off.
Edited by redsunx - 3/16/12 at 2:21pm
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post #12 of 16
Thread Starter 
Quote:
Originally Posted by redsunx View Post

Just hook the hard drive internally, pull files, reinstall windows, call it a day.
Just tell her you needed to take a part out to fix it correctly...id be no different than hooking up an SSD. You won't break anything.
No sense in running around like a chicken with it's head cut off.

i don't think re-installing will help at all, as any operating system that has a graphical UI just ... fails to load. well, im gonna back it up, give it back to her and say, well nothing i can do now, it's your graphics.
    
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post #13 of 16
You said the cursor shows up? (Mouse or blinking underscore?)


Can you get into the BIOS?

There aren't any blinking lights on the laptop is there? (Non-standard ones, say a light on the left side of caps lock and a light above scroll lock?)


have you tried an external monitor?

If the onboard VGA was dead I'd imagine absolutely nothing would appear on the screen. Is it an ATI graphics by chance? If so, this wouldn't be the first or last HP that had the NB/SB crap out.
Edited by redsunx - 3/16/12 at 2:37pm
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post #14 of 16
We had some time in Linux class so the instructor ran a little "how to" video on how to replace a hdd on one of the Mac laptops.This job entailed removing 53 screws (all with different heads,threads,lenghts. Instructor related that this is a 150.00 job at a shop.We then watched a video on replacing the hdd on a different Mac laptop and it took about 10 minutes.Some laptops can be a real pain,make sure you know which one you are taking on.
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post #15 of 16
Thread Starter 
yep, i looked at it, the HP one i just took apart was easy, (re-assembly will be tricky). um well i took it out and now backing her files up, gonna do a full reinstall and then done , and can positively say the graphics chip is knackered.^^.
it was a black screen with cursor.
Edited by scotty453 - 3/16/12 at 3:41pm
    
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post #16 of 16
Quote:
Originally Posted by scotty453 View Post

yep, i looked at it, the HP one i just took apart was easy, (re-assembly will be tricky). um well i took it out and now backing her files up, gonna do a full reinstall and then done , and can positively say the graphics chip is knackered.^^.
it was a black screen with cursor.

And this is why everyone should keep (maximally) the OS and programs on C:, with all their data on D:. She could've saved you the trouble of doing a backup before you did a clean install, but there's not much you can do besides tell your friends learn to partition.
 
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