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Really PPC???

post #1 of 14
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WOW so i just placed a purchased and noticed how PPC found another way to get over on their customers, they not put a disclaimer in their order saying that they are not responsible for their packages, and want you to buy 8$ insurance, WOW

i chose the USPS, and I'm sure they cover up to 100$ or so, i think its so wrong to do that, no other company has ever done that

man if Frozen CPU had what i need i would be all over there

this is just to warn you guys to pay attention to when you order from PPC

this thread will probably be shut down since its more of a rant, but meanwhile maybe i can get your thoughts on this
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post #2 of 14
A company in my country does something roughly the same, for $5 you can get what they call "Express Shipment", which means you will get priority when they are packing stuff in their warehouse. These extra charges are complete bull and should be removed through customer rights, or the American equivalent of what we get in Denmark.

sum: I agree, it's a sh***y move on their part.
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post #3 of 14
It must be some sort of extra cover they contract from a insurance company. I don't mind extra cover.
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post #4 of 14
Seems like an easy way to be shady. That said, my several orders over the past year have been nothing but smooth. I had one order with a wrong item sent and they replaced it free or charge. Based on the PPC rant threads, I've been video recording all of my package openings now to avoid hassles later. Thankfully I have not yet needed to use one of them.
 
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post #5 of 14
Their shipping prices are crazy for Canada now. It will cost me $66 to ship via USPS for a $270 order of a radiator and some fittings. eek4.gif


Or I can get 3 day shipping from Europe for like $7-$15.
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post #6 of 14
Quote:
Originally Posted by douglatins View Post

It must be some sort of extra cover they contract from a insurance company. I don't mind extra cover.

Don't we already pay a fee for delivery service? Do we now have to pay to protect against said delivery in case of damage? Wait, didn't we just pay for delivery which implies a certain level of service or did I just pay for the old Fedex guy throw package over wall service? Their insurance is a way for them to be shady since it is used as a disclaimer to remove their responsibility as a shipper. The reason some of us think shady is they have a bad habit of shipping product that hasn't lived up to its billing.
Quote:
Originally Posted by lowfat View Post

Their shipping prices are crazy for Canada now. It will cost me $66 to ship via USPS for a $270 order of a radiator and some fittings. eek4.gif
Or I can get 3 day shipping from Europe for like $7-$15.

No doubt. This is a revenue stream for them lol.
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post #7 of 14
That's insane! I think I'd rather settle for something different or see if a different company could order for me.

$8 for insurance on top of shipping? Yeah, no thanks PPC.


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post #8 of 14
I'd really like to know who is the insurer they are using. Most couriers charge $0.75 to $1.00 per $100 for insurance. $11 on a $270 order is just ridiculous.
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post #9 of 14

 

 

Quote:
"UPS's liability is limited to US$100.00 on packages with no declared value." source

Yah, there's no reason at all to pay for "insurance" when ordering anything under $100 via UPS.

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post #10 of 14
Where I live, I trust my neighbors anyway. I've never had an instance where I needed to use an insurance claim for anything I've bought online from most websites.

What I like about PPC is that their prices are reasonable, if not lowest. for a lot of things. Also, when I bought my parts, I messed up totally on the tubing and realized it 30 mins later. All it took was a simple e-mail and they responded with 10 mins. and got to change my order to the right tubes and cutter.
 
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