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AT&T U-Verse Fiber Optic vs. Time Warner Cable

post #1 of 35
Thread Starter 
Hey guys, we got a pretty good offer on some internet from AT&T a few days ago, and we've been thinking it over.

First, let me start by saying we've been loyal TimeWarner Roadrunner customers since 2005.
Frequently, the internet will crash, or will be incredibly unstable, and at other times, a little too stable it's eerie.
In any case, we somehow had a 12mo. promotion last us a few years, @ ~$25/mo for 10mbps down, 1 mbps up. (or is it 15/1?)

Starting earlier this year, our prices went up to $40/mo.

Since then, we've been looking to either cut down our prices by switching to the cheaper plan, or going to a different provider.
Given, it's not that huge of an increase, but everything matters when it comes down to budgetary planning for us.

Since then we've got an offer from AT&T, for Fiber Optic U-Verse @ 18/1.5 (or 2?), for $34.95, with a ~$150 installation/activation, and $100 for a modem/router (which we assume is a 2Wire Router).
From my understanding of U-Verse, is that it's a dedicated wire down to a residental, and is a guaranteed ~18, maxing out at 18.

Either way, my questions.
Would we be better off with U-Verse, or should we stick to the TimeWarner RR?

For now, we're going to try and price-match with TimeWarner just so we can stay 'loyal customers' and maybe get another promotional pricing later on...

I'm in the Los Angeles area.
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post #2 of 35
I use Time Warner/Roadrunner cable here in Central Florida, and I have no problems with it. Although they made a change in policy and are charging us $2/month "rental" for the modem now.

Of course we don't have much choice here. Either do satellite internet, CenturyLink DSL or Time Warner cable. So I can't help you if AT@T is worth it or now.
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post #3 of 35
i have uverse and havent had any issues. i pay for 12 and ive not seen it dip below 11 at all and service has been great. got them to waive our install fess with 100 back. the modems they use are black 2 wire boxes, but there not too bad the built in firewall is a pita to work with but once you figure it out it's easy.
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post #4 of 35
Go for it if you like having capped Internet. I could never support a company with caps however. Time Warner at this time has no caps.
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post #5 of 35
Quote:
Originally Posted by Tom1121 View Post

Go for it if you like having capped Internet. I could never support a company with caps however. Time Warner at this time has no caps.

if there is a cap id like to know what it over the last 6 months or so i know ive used well over 300 gigs, and before that i stay in the 200+ range
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post #6 of 35
Quote:
Originally Posted by burksdb View Post

if there is a cap id like to know what it over the last 6 months or so i know ive used well over 300 gigs, and before that i stay in the 200+ range

http://www.engadget.com/2011/03/13/atandt-will-cap-dsl-u-verse-internet-and-impose-overage-fees/
250GB for Uverse, you have two months grace, then they start charging.
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post #7 of 35
Thread Starter 
Oh whoa, did not know that U-Verse was capped...
Huge con for me..

Thing about TimeWarner is that at good times, I can get 30mbps down, and .5 up (irony?), but at baaad times, can get 2mbps down, and .10 up...
U-Verse would be really stable I presume.
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post #8 of 35
Uverse is bonded ADSL2+ by way of FTTC, hence the low upload ratio; it's not FTTH unless they explicitly say so (and if there's evidence of that). DSL is not guaranteed and cannot be, too many variables. I would ask around if you have friends in the area with Uverse to see if it's any good as far as reliability and CS go, though personally I wouldn't want anything to do with them regardless.

Oh, and there's no such thing as too stable, especially if you do end up with a FTTH connection somehow. tongue.gif
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post #9 of 35
I had AT&T U-Verse (6Mb/s down and 1.5Mb/s up?) and all was fine. I don't think it was fiber optic or anything though. I have Time Warner Roadrunner now and all is fine as well.

The cable is faster though (not sure what we're rated at but I often seem to get 15Mb/s to 20Mb/s down), but videos (YouTube) seem to be throttled a little bit more (which is funny when Time Warner runs an advertisement saying that "if your video stream stops, you've outgrown your DSL and it's time to switch" because I've had to wait for buffering a bit more since we switched to it...).

All in all, both were fine. If you can get about the same speed for less, I'd say it could be worth it.

I can't speak for caps. They were implemented near the end of our time there and we didn't use as much anyway. We switched because we moved and Time Warner was going to be cheaper for more speed (some service for loyal AT&T customers for years [but really, the service was alright]). Also, Comcast had alright service in the one time I had to use it.

That's just my experience. Yours may vary.
post #10 of 35
Thread Starter 
Quote:
Originally Posted by Chunky_Chimp View Post

Uverse is bonded ADSL2+ by way of FTTC, hence the low upload ratio; it's not FTTH unless they explicitly say so (and if there's evidence of that). DSL is not guaranteed and cannot be, too many variables. I would ask around if you have friends in the area with Uverse to see if it's any good as far as reliability and CS go, though personally I wouldn't want anything to do with them regardless.
Oh, and there's no such thing as too stable, especially if you do end up with a FTTH connection somehow. tongue.gif

Achem, is this available in English? rolleyes.gif

As far as CS, TimeWarner has been nothing but great for me.
Free housecalls to check whatever we need, did line checks without a question (assumption by me, turns out there was a spot where it had been gnawed on by some sort of animal, replaced and speeds were back up), replaced modem with a brand new one a couple of times (they seem to fail after we push them for all they've got), etc etc.

AT&T, however, will charge us $50/per house call if it's not their fault (ie, 2 wire modem/router, or their line).

So in our case, if our area goes down for a bit, and comes back up a little slow, I called out TimeWarner, they came out and checked everything, everything seemed to be working okay, just a few slow speeds, but replaced our modem just to be safe.
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