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should i RMA unlockable sapphire 6950? will i get an unlockble in return? - Page 2

post #11 of 42
Thread Starter 
i sent them this:


one more question: this card can unlock to 6970 shaders just by flipping the switch. do ALL cards with dual bios feature unlock to 6970 shaders? again, i am very concerned possibly losing this feature and that's why i'd prefer just having the fan assembly or the heatsink assembly replaced. getting a 6950 card that can't unlock is a great loss for me.
i contact sapphretech support and they requested i ask if such cards exist in your stock.

if no such cards exist in stock can i up the card to a 6970? i sincerely apologize for being so repetitive in my inquiry, but i bought this card less than 6 months ago and after reading in forums i apparently got really lucky getting an unlockable card. i do not wish to lose that feature.




they replied this, do you guys think im good?

Put down your concern on your RMA form and we will be sure to check it before we test the card and send it to you as a replacement unit.



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post #12 of 42
Thread Starter 
Quote:
Originally Posted by DarthBaiter View Post

^This.
They upgrade not downgrade. They make an offer thru email and let you knnow what they intend to do. Very quick response time.

have you had experience with sapphire?
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post #13 of 42
Quote:
Originally Posted by Simplynicko View Post

they replied this, do you guys think im good?

Apparently yes, you are. They said they would consider the feature your card has, so that basically means they'll return one like yours.


Most likely they'll just replace the HSF assembly.
   
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post #14 of 42
Quote:
Originally Posted by Simplynicko View Post

have you had experience with sapphire?

Yes, had 2x hd5870 in crossfire. One card was artifacting so I sent it in. They offered a HD6950 replacement. I told em the upgrade is fine but would it crossfire with my remaining HD5870. They sent me another RMA number that same day. Turn around time for first card was a bout a two weeks. Waiting for the second HD6950. Should have it tomorrow, turn around time about a week. thumb.gif
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post #15 of 42
Thread Starter 
Quote:
Originally Posted by Artikbot View Post

Apparently yes, you are. They said they would consider the feature your card has, so that basically means they'll return one like yours.
Most likely they'll just replace the HSF assembly.

they are going to replace the card entirely. i already requested they change the assembly only but no go
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post #16 of 42
Thread Starter 
Quote:
Originally Posted by DarthBaiter View Post

Yes, had 2x hd5870 in crossfire. One card was artifacting so I sent it in. They offered a HD6950 replacement. I told em the upgrade is fine but would it crossfire with my remaining HD5870. They sent me another RMA number that same day. Turn around time for first card was a bout a two weeks. Waiting for the second HD6950. Should have it tomorrow, turn around time about a week. thumb.gif

they gave u 2 6950's?!
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post #17 of 42
Quote:
Originally Posted by Simplynicko View Post

they are going to replace the card entirely. i already requested they change the assembly only but no go

Pretty shocking.

Anyway, if they said they'll send a card like yours, I don't see a reason why they wouldn't.

If the card you get back doesn't unlock, just file a claim.
   
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post #18 of 42
I RMAd two HD5870 but only one needed RMA. The second one was done because they were a pair, and I guess they felt obligated.
I wish I got two cards for one. LoL
But still, two upgrades because of one failure.
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post #19 of 42
Thread Starter 
Quote:
Originally Posted by Artikbot View Post

Pretty shocking.
Anyway, if they said they'll send a card like yours, I don't see a reason why they wouldn't.
If the card you get back doesn't unlock, just file a claim.

file a claim w who? back to sapphiretech?
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post #20 of 42
Couldn't you just pick up an aftermarket cooler for it? Yeah they can send you back another video card that has the switch, but that doesn't mean it will unlock.

Arctic Cooling makes a nice dual slot one
So does Zalman

Edit:
They are very easy to install too. Its no different than adding / changing a HFS on your processor.
Edited by konoii - 3/20/12 at 4:01pm
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