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[Stardock] Stardock Customer Report: 2011

post #1 of 7
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Quote:
We have completed our annual customer report for last year. Each year we send out a survey to our customer base asking them a host of questions so that we can better serve them.

In exchange, we share the results of these surveys along with a report on what went right and wrong the previous year along with plans for the forthcoming year.

Source
link: http://www.stardock.com/press/CustomerReports/Stardock2011.pdf

This is basically the result of a survey they sent around to customers. I got one that basically asked how do you rate their games, what platforms they should focus on and so on.

It also talks about their upcoming games and the decision to sell Impulse to Gamestop. It's a great read, Stardock is an amazing company.

Heres some of the highlights:
Quote:
The environment at Stardock has tended to focus on making “cool stuff” and not having a particular focus on concepts like “quarterly profits” or “sales quotas”. Instead, the philosophy has been that if what you produce is excellent and if you do a reasonable job marketing it, the rest will take care of itself.

The continued success of the Sins of a Solar Empire franchise demonstrates, we believe, a significant gap in the PC gaming market. Specifically, the “dumbification” of games that we’ve seen over the past decade appears to be creating an expanding market opportunity for those developers who are willing to create games that cater to individuals who are interested in a complex game experience but also want high production standards.

Other Platforms
Stardock expects to make some announcements later this year in this area.

Edited by james_ant - 3/21/12 at 1:03pm
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post #2 of 7
Stardock makes games? I thought they just made that little desktop manager thing. Crazy.
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post #3 of 7
Good read. Hopefully they can produce more games, I loved Sins.

The "Not much progress here" statement under the "Are you male or female?" graph made me chuckle rolleyes.gif
    
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post #4 of 7
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Quote:
Originally Posted by BlackVenom View Post

Stardock makes games? I thought they just made that little desktop manager thing. Crazy.

Yes, they have always been a game producer. Sins of a Solar Empire, Galactic Civilizations 1 and 2, Demigod among others. You can find them on steam for relatively cheap, I have never been disappointed by any of their games.
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post #5 of 7
Quote:
Originally Posted by james_ant View Post

Yes, they have always been a game producer. Sins of a Solar Empire, Galactic Civilizations 1 and 2, Demigod among others. You can find them on steam for relatively cheap, I have never been disappointed by any of their games.

I love Demigod, such a good game.
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post #6 of 7
Elemental screwed everything up.

Unbelievably bugged out at launch.

Such unfortunate circumstances.
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post #7 of 7
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Originally Posted by qussl3 View Post

Elemental screwed everything up.
Unbelievably bugged out at launch.
Such unfortunate circumstances.

They had problems with Demigod too, but they patched it pretty fast. I think that was what they are referring to when they talk about diverting resources to keeping up with Impulse.

Gamestop doesn't even call it Impulse anymore, they've completely ruined it. I re-bought all my stardock games on steam and gave away my impulse account.
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