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CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 209

post #2081 of 6485
:-/ i've notice some strong backlight bleeding now. Left side. Both corners...
Is the warranty still legit if I loose the screws a little bit? I've read some posts here where they've stated that it can fix the backlight bleeding.
post #2082 of 6485
Quote:
Originally Posted by MechaCthulhu View Post

Warning: I would recommend not buying from red-cap. Their listings state they test their monitors and have a warranty, but they sent me a display that was damaged before shipment. This is their response:
"1. about the bezel, sorry for that , the manufacturer , Crossover, is a Small and medium enterprise , so the exterior condition of some monitors might be not good comparing to Big company (apple , samsung ) we'd like to apologize for that behalf of the manuafacturer. but it is slight problem and we hope you understand for that."


I can't believe that red-cap is tossing their issue on the manufactuerer.
Shame on them!

CrossOver monitor frame is metal material and other monitors mostly take their frame as plastic or some similar sort of it.
Before red-cap make their excuses for CrossOver manufactuerer, they should apologize for what they've shipped to you.
How dare it to say "SLIGHT PROBLEM" on this?
and what? "hope you UNDERSTAND for that" ?

How could you just understand to receive crooked frame monitor?

If they really think the monitor does not have good frame, they should've pack it undestroyable.

What is 1 year warranty stand for?
That's another question across on my mind.

Very irresponsible seller. not good.
post #2083 of 6485
Quote:
Originally Posted by amazing235 View Post

I can't believe that red-cap is tossing their issue on the manufactuerer.
Shame on them!
CrossOver monitor frame is metal material and other monitors mostly take their frame as plastic or some similar sort of it.
Before red-cap make their excuses for CrossOver manufactuerer, they should apologize for what they've shipped to you.
How dare it to say "SLIGHT PROBLEM" on this?
and what? "hope you UNDERSTAND for that" ?
How could you just understand to receive crooked frame monitor?
If they really think the monitor does not have good frame, they should've pack it undestroyable.
What is 1 year warranty stand for?
That's another question across on my mind.
Very irresponsible seller. not good.

I'm just too glad that I did not purchase my monitor from red-cap.

Thank you for sharing information on the forum.
I was luckly purchase my monitor from AW about 2 weeks ago.

Mine wasn't in a mint condition.
There's a dent on the corner of the monitor and it wasn't worse as yours.

I immediately took a photo and sent it to nancy, AW CS manager.
Monitor includes some decent scarfs and kind thank you note stick on the monitor screen. lol
So, I contacted on her email and received friendly response within not even an hour.

She, AW, apologized for its horrible (It's her word) delievery and dent on the monitor that cause so much upsetness.
Yeap. Sure. I was upset to receive brand new monitor with dent.
She exactly knew how I felt.
She offered three options for me since I purchased pixel perfect monitor, which are
1. return for replacement.
2. return for full refund.
3. partial compensation for its inconvenience.

I'm the person who gets easily annoyed by small issues, that reason I purchased pixel perfect monitor from AW and sure it didn't have any single dottish on it.
Slight of backlight bleed which I could not notice so much, evenly distributed coloration and no yellowness except the DENT!!

I did not want her to refund for it nor compensate for it.
So, I choose option 1.
Since I live in USA, I had to send it to their warehouse in LA on my charge,
But, after I sent her the return shipping bill and tracking number for it,
she instantly made refund on my Paypal account.
Basically, I did not spent single penny for returning it.
I was and I am so impressed by their fast and kind customer service.

Though, the process to get back my replacement took a while.
I am not so patient person who can wait for long, I contacted her many times and she never get tired of me to reply back.

Yesterday, I received the replacement and YES, this is what I ordered and exactly what I expected to receive.

Sorry to hear that you have a problem with the seller and I hope my experience with AW may help you out.
Because of what AW have done for me sincerely, I became a huge supporter for them by myself.
I already recommended my relatives, collegues and friends for AW.
They deserve to get some good credit for what they've doing and hopefully they will continuously do.
Edited by superduperandy - 8/10/12 at 2:02am
post #2084 of 6485
Quote:
Originally Posted by superduperandy View Post

They deserve to get some good credit for what they've doing and hopefully they will continuously do.

Don't get me wrong, but this is your first post here, and you praising AW. Quite possibly it's all legit but somehow I am sceptical.

This is not to say that AW is bad or anything, just the circumstances surrounding this make it look like a PR attempt.

Also, amazing235 user seems to be a bit suspicious to me - there's been a couple of posts which you could classify as "thrashing" for other sellers and praise for AW. He is also seems to be quite new to the forums.
Quote:
Originally Posted by amazing235 
Hey,
I noticed that BCC, Green-sum, red-cap and dream-seller are not a top rated seller on ebay anymore.
They all have very bad reputation on their feedback.
I bought mine from AW about a month ago and I still communicating with them.
Not because my monitor has defect, but I just keep asking questions to them and small chitchat. lol
As they provide great customer services.
What I see on the overclock.net is
" I received my monitor. flawless. great condition. no dead pixels. and blah blah blah- "
But, what about after your usage and service?

All of the seller promised to provide 1 year warranty.
So far, no one maintained their monitor till 1 year and no feedback of what so ever.
Perhaps, it is time to be aware of their service provided?
from here

as well as post on this page:
Quote:
Originally Posted by amazing235 
I can't believe that red-cap is tossing their issue on the manufactuerer.
Shame on them!

CrossOver monitor frame is metal material and other monitors mostly take their frame as plastic or some similar sort of it.
Before red-cap make their excuses for CrossOver manufactuerer, they should apologize for what they've shipped to you.
How dare it to say "SLIGHT PROBLEM" on this?
and what? "hope you UNDERSTAND for that" ?

How could you just understand to receive crooked frame monitor?

If they really think the monitor does not have good frame, they should've pack it undestroyable.

What is 1 year warranty stand for?
That's another question across on my mind.

Very irresponsible seller. not good.

Sorry for excessive quotation, this is purely to preserve the original text shall it get edited by posters.
Edited by ArtemS - 8/10/12 at 5:13am
post #2085 of 6485
pr attempt or not. they have less negative feedback about monitors than all other sellers.
post #2086 of 6485
Quote:
Originally Posted by ArtemS View Post

Don't get me wrong, but this is your first post here, and you praising AW. Quite possibly it's all legit but somehow I am sceptical.
This is not to say that AW is bad or anything, just the circumstances surrounding this make it look like a PR attempt.
Also, amazing235 user seems to be a bit suspicious to me - there's been a couple of posts which you could classify as "thrashing" for other sellers and praise for AW. He is also seems to be quite new to the forums.
from here
as well as post on this page:
Sorry for excessive quotation, this is purely to preserve the original text shall it get edited by posters.

You definitely got me wrong.
I am just saying the fact that I know of.
I only could tell things based on what I experienced.
That's what we all do in here. Don't we?
Unless, you purchase moitors from every sellers for it.

I think you are also suspicious to me as well to poke me specifically and nailing me as some kina PR writer.lol
If I were, I would be more professional to make critics and sarcastic post on regular basis.
I wasn't "Praising" in anyway.
I shared what I expereienced and no one replied/shared back for their experiences with other sellers.

And Duh....
If Myself and the person who posted me later on, superduperandy, If we were both working for AW, why would we post it at same time in a row?
post #2087 of 6485
Quote:
Originally Posted by ArtemS View Post

Don't get me wrong, but this is your first post here, and you praising AW. Quite possibly it's all legit but somehow I am sceptical.
This is not to say that AW is bad or anything, just the circumstances surrounding this make it look like a PR attempt.
Also, amazing235 user seems to be a bit suspicious to me - there's been a couple of posts which you could classify as "thrashing" for other sellers and praise for AW. He is also seems to be quite new to the forums.
from here
as well as post on this page:
Sorry for excessive quotation, this is purely to preserve the original text shall it get edited by posters.

I can confirm what he/she's saying. AW is a pleasure to deal with. Got mine from Korea->Ireland in like 4 days. Ordered a Perfect Pixel version, and that's what I received. Not a defective pixel to be found, and not much backlight bleed either. Very polite communication aswell.

This is only 3 days after I've received it, so hopefully, i'm not speaking too soon, but so far the display is 100% as described.

PS. Their Perfect Pixel versions of the 2720MDP's seem to be correctly calibrated out of the box, which is also nice, for those who don't own a colorimeter
post #2088 of 6485
Quote:
Originally Posted by amazing235 View Post

If Myself and the person who posted me later on, superduperandy, If we were both working for AW, why would we post it at same time in a row?

Good question smile.gif
   
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Hard DriveHard DriveHard DriveCooling
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Corsair H100i Scythe Gentle Typhoon AP-14 x 4 (radiator front... Phanteks 140mm fan (exhaust) Fractal Design R2 Silent 140mm fan (bottom intake) 
OSOSOSMonitor
Windows 7 Professional 64-bit Windows 8 Professional 64-bit (trying it out) Linux Mint Achieva ShiMian 27" IPSB (tempered glass) 
MonitorKeyboardPowerCase
Dell U2412M 24" LZ-GH aluminum/steel TKL keyboard Seasonic G-550 80+ Gold Fractal Design Define R4 
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Logitech MX518 Monoprice dual-surface aluminum IKEA Dioder light-changing LED strip on the roof Monoprice 10 x 6.25" drawing tablet 
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post #2089 of 6485
I purchased a Crossover LED-P from AW. it was a perfect pixel monitor. Now i dont know how to say this, but HOLY $#IT!!!!. This is the most amazing monitor I have ever seen! Only complaint is that it is very bright out of the box and needs some adjustment. For anyone who is iffy about the swap- let me tell you! This was by far the best upgrade i have made in the last 3-4 years. I do recommend buying from AW because of their customer service and warranty that they pay for shipping back in case there are any problems.

Ill upload my pictures soon, but just to be fair the pictures do not do it justice.
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post #2090 of 6485
IMG_7207.JPG 3446k .JPG file

IMG_7209.JPG 3272k .JPG file

IMG_7210.JPG 2908k .JPG file

IMG_7211.JPG 2639k .JPG file

IMG_7212.JPG 3003k .JPG file

IMG_7213.JPG 2485k .JPG file

IMG_7214.JPG 2566k .JPG file

IMG_7215.JPG 3216k .JPG file

IMG_7216.JPG 2822k .JPG file

IMG_7217.JPG 2377k .JPG file

IMG_7218.JPG 2326k .JPG file

Pictures are above, but they do not do the monitor justice. I bought the monitor less than 3 days ago and I already received it! Major props to Accessories Whole.
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Windows 7 Ultimate Crossover 27 2560x1440 Razer Black Widow Corsair HX 1050 
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Hard DriveHard DriveHard DriveCooling
1TB WD Caviar Black Crucial M4 Segate Barracuda 2TB H100I 
OSMonitorKeyboardPower
Windows 7 Ultimate Crossover 27 2560x1440 Razer Black Widow Corsair HX 1050 
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