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CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 254

post #2531 of 6483
Quote:
Originally Posted by Sazexa View Post

No, the individual seller does. If your panel is defective, or has some other issue that requires warranty replacement/service, you work it out with the seller.
After they get your defective panel back, they themselves have to work it out with the manufacturer.
What would Squaretrade do in that situation? Shipping to Korea is expensive; having to RMA one to Korea would suck.
post #2532 of 6483
Quote:
Originally Posted by Art Vanelay View Post

What would Squaretrade do in that situation? Shipping to Korea is expensive; having to RMA one to Korea would suck.
You'd have to rumage through the terms and conditions for that.
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post #2533 of 6483
Quote:
Originally Posted by Art Vanelay View Post

Quote:
Originally Posted by Sazexa View Post

No, the individual seller does. If your panel is defective, or has some other issue that requires warranty replacement/service, you work it out with the seller.
After they get your defective panel back, they themselves have to work it out with the manufacturer.
What would Squaretrade do in that situation? Shipping to Korea is expensive; having to RMA one to Korea would suck.

From what I have heard, SquareTrade would simply reimburse you for the full purchase price. You would ship the monitor to SquareTrade, and when they realize that there's no way they're going to fix it themselves, they have no choice but to refund you. I asked SquareTrade if they specifically cover these monitors from eBay and they said yes. I kept their response e-mail saved in case they ever try to pull something off if my Crossover breaks.
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post #2534 of 6483
Quote:
Originally Posted by Stealth Pyros View Post

From what I have heard, SquareTrade would simply reimburse you for the full purchase price. You would ship the monitor to SquareTrade, and when they realize that there's no way they're going to fix it themselves, they have no choice but to refund you. I asked SquareTrade if they specifically cover these monitors from eBay and they said yes. I kept their response e-mail saved in case they ever try to pull something off if my Crossover breaks.

correct
post #2535 of 6483
Quote:
Originally Posted by Stealth Pyros View Post

From what I have heard, SquareTrade would simply reimburse you for the full purchase price. You would ship the monitor to SquareTrade, and when they realize that there's no way they're going to fix it themselves, they have no choice but to refund you. I asked SquareTrade if they specifically cover these monitors from eBay and they said yes. I kept their response e-mail saved in case they ever try to pull something off if my Crossover breaks.

On Squaretrade's website it says this:
Quote:
First, we’ll locate the manufacturer’s contact information to help you file a claim.
If the manufacturer replaces or repairs your item, we’ll cover the repaired or replaced item.
If the manufacturer refuses to honor their warranty because they consider your item purchased from an unauthorized retailer, we’ll still cover you.

Since the manufacturer won't honor warranties for items purchased on Ebay, do you think Squaretrade would tell me to ship to the seller or just give me money?
post #2536 of 6483
Quote:
Originally Posted by MechaCthulhu View Post

Can anyone tell me if this yellowing is normal for IPS?



I have the same problem on mine. I purchased my monitor from BCC. I have only one stuck green pixel which does not bother me. The yellowing is certainly more visible than one or two pixel failures. I checked an iMac 27 in a local store : there wasn't any yellowing. On the other hand, I had the impression the Mac screen was not as smooth: I could see more of the pixel structure. The mac monitor has more reflections because of the front glass.

BCC is supposed to check the monitor, but the box had apparently no signs that it was opened before.

I tried two video cards: Nvidia 8600GT (my PC could not boot) and Radeon 7750 (I can see the BIOS screen).

This monitor is gorgeous. The text is very crisp (I am using Kubuntu and turned off all this font antialias crap). Colors are very vivid. The white is not agressive. I don't need an OSD. I am using it mainly for programming. The monitor is a pleasure to work with. Unfortunately the black level is not low. IMO, this is not a good monitor for watching movies with dark scenes.



Bruno
post #2537 of 6483
Quote:
Originally Posted by MechaCthulhu View Post

Can anyone tell me if this yellowing is normal for IPS?

I have the same problem on mine. I purchased my monitor from BCC. I have only one stuck green pixel which does not bother me. The yellowing is certainly more visible than one or two pixel failures. I checked an iMac 27 in a local store : there wasn't any yellowing. On the other hand, I had the impression the Mac screen was not as smooth: I could see more of the pixel structure.

BCC is supposed to check the monitor, but the box had apparently no signs that it was opened before.

I tried two video cards: Nvidia 8600GT (my PC could not boot) and Radeon 7750 (I can see the BIOS screen).

This monitor is gorgeous. The text is very crisp (I am using Kubuntu and turned off all this font antialias crap). Colors are very vivid. The white is not agressive. I don't need an OSD. I am using it mainly for programming. The monitor is a pleasure to work with. Unfortunately the black level is not low. This is not a good monitor for watching movies with dark scenes.



Bruno
post #2538 of 6483
Quote:
Originally Posted by Art Vanelay View Post

Since the manufacturer won't honor warranties for items purchased on Ebay, do you think Squaretrade would tell me to ship to the seller or just give me money?

They could do one of three things:

1. Tell you to ship it to the seller.

2. Tell you to ship it to one of their approved diagnostics workshops.

3. Refund you the money (this could result in your sending the item to one of their workshops to verify it is not economical to fix it)

In any of the three instances Square Trade send you a prepaid box to ship the item in.
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post #2539 of 6483
Quote:
Originally Posted by IcedEarth View Post

They could do one of three things:
1. Tell you to ship it to the seller.
2. Tell you to ship it to one of their approved diagnostics workshops.
3. Refund you the money (this could result in your sending the item to one of their workshops to verify it is not economical to fix it)
In any of the three instances Square Trade send you a prepaid box to ship the item in.
Well, that's good; the warranty is actually a third the cost of shipping to Korea.
post #2540 of 6483
Just read it, they don't provide the box they just provide the shipping label. However since you already have the monitor box (in my most cases, some people have documented receiving a Catleap without the box) then that shouldn't be a problem.

In my country, the Crossover (£250) plus the Squaretraede 3 year warranty with accidental damage cover (£50) is still cheaper than its next competitor, which is the Dell U2711 (£530). Nearly half the price in fact, there really is no risk in buying these monitors and even with the warranty it is such a good deal.
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